Cardiff Queen Street Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Cardiff Queen Street train station is owner/operated by Transport for Wales, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Cardiff Queen Street station, getting in touch with Transport for Wales customer services may be advisable. You can phone the Transport for Wales contact number through our call connection service on 0843 509 2389. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Cardiff Queen Street railway station, or about Transport for Wales, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Cardiff Queen Street station online

While we do not have a website for Cardiff Queen Street , the Transport for Wales website is available at https://tfw.gov.wales. It is through there you may be able to get further details on Cardiff Queen Street station, although we have listed the most important contact details below.

Cardiff Queen Street station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Cardiff Queen Street station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Cardiff Queen Street, it is likely to be Transport for Wales who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://tfwrail.wales/delay-compensation

Cardiff Queen Street Station Jobs

Naturally, there are many people who would like to work at Cardiff Queen Street station, especially those from Cardiff Queen Street and surrounding areas. The best way to find out if there are any jobs available is to visit the Transport for Wales website career section at https://tfw.gov.wales/about/careers

Cardiff Queen Street Station Timetables

To see live departures from Cardiff Queen Street station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Transport for Wales website’s own timetable section here: https://www.journeycheck.com/tfwrail/

Cardiff Queen Street Complaints

If you need to make a complaint about Cardiff Queen Street station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Transport for Wales via https://tfwrail.wales/complaint-submission.

Cardiff Queen Street Station Lost Property

If you have lost any property at Cardiff Queen Street, it could be worth getting in touch with Transport for Wales via our call connection number on 0843 509 2389 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://tfwrail.wales/lost-property

Cardiff Queen Street station postal address and email address

We have been unable to find the postal address for Cardiff Queen Street station – however, station owners/operators (OWNER} are available to contact via post at

London

You can contact Transport for Wales customer services via email on customer.relations@tfwrail.wales, who should be able to advise on Cardiff Queen Street station.

Contact details for Cardiff Queen Street station and Transport for Wales

Here are all the details you may need to get in contact with Cardiff Queen Street station owners Transport for Wales. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Transport for Wales customer services 0843 509 2389
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Transport for Wales Website https://tfw.gov.wales
Cardiff Queen Street Jobs https://tfw.gov.wales/about/careers
Transport for Wales Timetables https://www.journeycheck.com/tfwrail/
Transport for Wales Complaints https://tfwrail.wales/complaint-submission
Cardiff Queen Street Lost Property https://tfwrail.wales/lost-property
Transport for Wales Delay Repay Compensation https://tfwrail.wales/delay-compensation
FAQS https://www.journeycheck.com/tfwrail/info/faqs
Transport for Wales Facebook https://en-gb.facebook.com/pages/category/Government-Organization/Transport-for-Wales-Trafnidiaeth-Cymru-126096828005267/
Transport for Wales Twitter https://twitter.com/transport_wales?lang=en
Online customer service desk for Transport for Wales https://tfw.gov.wales/contact
Email for Transport for Wales customer.relations@tfwrail.wales
Postal address for Transport for Wales head office London

Transport for Wales customer services opening times

If you need to get in contact with Transport for Wales customer services, whether about Cardiff Queen Street or any other matter, their opening times are listed as:

Monday to Friday 08:00 – 20:00 Saturday – 08:00 – 20:00 Sunday – 11:00 – 20:00

Directions to Cardiff Queen Street

To find out how to get to Cardiff Queen Street station, visit Google Maps here – or click on our map below.


Details on Cardiff Queen Street train station

Here we have different statistics for Cardiff Queen Street station.

Cardiff Queen Street station information

All the information you need about Cardiff Queen Street station.

Station Name Cardiff Queen Street
Longitude -3.170181108
Latitude 51.48196501
Alpha Code, or TLC CDQ
National Location Code (NLC) 3900
Owner/operator Transport for Wales
Strategic Route System (SRS) South Wales Valleys

Cardiff Queen Street station facts

Interested in knowing more about Cardiff Queen Street station? We have been able to source the following data on trains entering and exiting Cardiff Queen Street over the past few years. This generally acts as an indication of both how popular Cardiff Queen Street station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Cardiff Queen Street was entered and exited 2850984 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Cardiff Queen Street station
Entries and Exits from Cardiff Queen Street in 2017 2850984
Entries and Exits from Cardiff Queen Street in 2016  2643568
Entries and Exits from Cardiff Queen Street in 2015  2523314
Entries and Exits from Cardiff Queen Street in 2014  2462700
Entries and Exits from Cardiff Queen Street in 2013  2495238
Entries and Exits from Cardiff Queen Street in 2012  2488932
Entries and Exits from Cardiff Queen Street in 2011  2411438
Entries and Exits from Cardiff Queen Street in 2010  2437638
Entries and Exits from Cardiff Queen Street in 2009  2559748
Entries and Exits from Cardiff Queen Street in 2008  2486005
Entries and Exits from Cardiff Queen Street in 2007  2231784
Entries and Exits from Cardiff Queen Street in 2006  2126479
Entries and Exits from Cardiff Queen Street in 2005   2072551

Find out more about Cardiff Queen Street operator Transport for Wales on our central hub for them here: http://www.trainstationlocations.uk/transport-for-wales/