Epsom Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

According to details provided to us, Epsom train station is owner/operated by Govia Thameslink Railway, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Epsom station, getting in touch with Govia Thameslink Railway customer services may be advisable. You can phone the Govia Thameslink Railway contact number through our call connection service on 0843 509 2398. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Epsom railway station, or about Govia Thameslink Railway, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Epsom station online

While we do not have a website for Epsom , the Govia Thameslink Railway website is available at https://www.thameslinkrailway.com. It is through there you may be able to get further details on Epsom station, although we have listed the most important contact details below.

Epsom station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Epsom station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Epsom, it is likely to be Govia Thameslink Railway who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.thameslinkrailway.com/tickets/buy-tickets/refunds-and-changing-your-ticket

Epsom Station Jobs

Naturally, there are many people who would like to work at Epsom station, especially those from Epsom and surrounding areas. The best way to find out if there are any jobs available is to visit the Govia Thameslink Railway website career section at https://www.thameslinkrailway.com/careers

Epsom Station Timetables

To see live departures from Epsom station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Govia Thameslink Railway website’s own timetable section here: https://www.thameslinkrailway.com/travel-information

Epsom Complaints

If you need to make a complaint about Epsom station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Govia Thameslink Railway via https://www.thameslinkrailway.com/help-and-support/contact-us/complaints-handling-procedure.

Epsom Station Lost Property

If you have lost any property at Epsom, it could be worth getting in touch with Govia Thameslink Railway via our call connection number on 0843 509 2398 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property

Epsom station postal address and email address

We have been unable to find the postal address for Epsom station – however, station owners/operators (OWNER} are available to contact via post at

Arriva Rail North Limited 1 Admiral Way Doxford International Business Park Sunderland SR3 3XP

You can contact Govia Thameslink Railway customer services via email on customerservices@thameslinkrailway.com, who should be able to advise on Epsom station.

Contact details for Epsom station and Govia Thameslink Railway

Here are all the details you may need to get in contact with Epsom station owners Govia Thameslink Railway. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Govia Thameslink Railway customer services 0843 509 2398
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Govia Thameslink Railway Website https://www.thameslinkrailway.com
Epsom Jobs https://www.thameslinkrailway.com/careers
Govia Thameslink Railway Timetables https://www.thameslinkrailway.com/travel-information
Govia Thameslink Railway Complaints https://www.thameslinkrailway.com/help-and-support/contact-us/complaints-handling-procedure
Epsom Lost Property https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property
Govia Thameslink Railway Delay Repay Compensation https://www.thameslinkrailway.com/tickets/buy-tickets/refunds-and-changing-your-ticket
FAQS https://www.thameslinkrailway.com/help-and-support/contact-us/faqs
Govia Thameslink Railway Facebook https://en-gb.facebook.com/TLRailUK/
Govia Thameslink Railway Twitter https://twitter.com/tlrailuk?lang=en
Online customer service desk for Govia Thameslink Railway http://www.thameslinkrailway.com/contact-us/
Email for Govia Thameslink Railway customerservices@thameslinkrailway.com
Postal address for Govia Thameslink Railway head office Arriva Rail North Limited 1 Admiral Way Doxford International Business Park Sunderland SR3 3XP

Govia Thameslink Railway customer services opening times

If you need to get in contact with Govia Thameslink Railway customer services, whether about Epsom or any other matter, their opening times are listed as:

Monday to Sunday – 07:00 – 22:00

Directions to Epsom

To find out how to get to Epsom station, visit Google Maps here – or click on our map below.


Details on Epsom train station

Here we have different statistics for Epsom station.

Epsom station information

All the information you need about Epsom station.

Station Name Epsom
Longitude -0.26877768
Latitude 51.33439146
Alpha Code, or TLC EPS
National Location Code (NLC) 5360
Owner/operator Govia Thameslink Railway
Strategic Route System (SRS) South Central Sutton Lines

Epsom station facts

Interested in knowing more about Epsom station? We have been able to source the following data on trains entering and exiting Epsom over the past few years. This generally acts as an indication of both how popular Epsom station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Epsom was entered and exited 4059314 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Epsom station
Entries and Exits from Epsom in 2017 4059314
Entries and Exits from Epsom in 2016  4183184
Entries and Exits from Epsom in 2015  4116624
Entries and Exits from Epsom in 2014  3962714
Entries and Exits from Epsom in 2013  3740752
Entries and Exits from Epsom in 2012  3633032
Entries and Exits from Epsom in 2011  3611680
Entries and Exits from Epsom in 2010  3553416
Entries and Exits from Epsom in 2009  3728138
Entries and Exits from Epsom in 2008  3720782
Entries and Exits from Epsom in 2007  3428523
Entries and Exits from Epsom in 2006  3280805
Entries and Exits from Epsom in 2005   3269185

Find out more about Epsom operator Govia Thameslink Railway on our central hub for them here: http://www.trainstationlocations.uk/govia-thameslink-railway/