Frome Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

According to details provided to us, Frome train station is owner/operated by Great Western Railway, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Frome station, getting in touch with Great Western Railway customer services may be advisable. You can phone the Great Western Railway contact number through our call connection service on 0843 509 2377. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Frome railway station, or about Great Western Railway, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Frome station online

While we do not have a website for Frome , the Great Western Railway website is available at https://www.gwr.com. It is through there you may be able to get further details on Frome station, although we have listed the most important contact details below.

Frome station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Frome station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Frome, it is likely to be Great Western Railway who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.gwr.com/help-and-support/refunds-and-compensation/delay-compensation

Frome Station Jobs

Naturally, there are many people who would like to work at Frome station, especially those from Frome and surrounding areas. The best way to find out if there are any jobs available is to visit the Great Western Railway website career section at https://www.gwr.com/careers

Frome Station Timetables

To see live departures from Frome station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Great Western Railway website’s own timetable section here: https://www.gwr.com/plan-journey/train-times

Frome Complaints

If you need to make a complaint about Frome station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Great Western Railway via https://www.gwr.com/making-a-complaint.

Frome Station Lost Property

If you have lost any property at Frome, it could be worth getting in touch with Great Western Railway via our call connection number on 0843 509 2377 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.gwr.com/help-and-support/lost-property

Frome station postal address and email address

We have been unable to find the postal address for Frome station – however, station owners/operators (OWNER} are available to contact via post at

Govia Thameslink Railway PO Box 10240 Ashby-de-le-Zouch Leicestershire LE65 9EB

You can contact Great Western Railway customer services via email on GWR.feedback@GWR.com, who should be able to advise on Frome station.

Contact details for Frome station and Great Western Railway

Here are all the details you may need to get in contact with Frome station owners Great Western Railway. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Great Western Railway customer services 0843 509 2377
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Great Western Railway Website https://www.gwr.com
Frome Jobs https://www.gwr.com/careers
Great Western Railway Timetables https://www.gwr.com/plan-journey/train-times
Great Western Railway Complaints https://www.gwr.com/making-a-complaint
Frome Lost Property https://www.gwr.com/help-and-support/lost-property
Great Western Railway Delay Repay Compensation https://www.gwr.com/help-and-support/refunds-and-compensation/delay-compensation
FAQS https://www.gwr.com/help-and-support
Great Western Railway Facebook https://en-gb.facebook.com/gwruk/
Great Western Railway Twitter https://twitter.com/GWRHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for Great Western Railway https://www.gwr.com/help-and-support/contact
Email for Great Western Railway GWR.feedback@GWR.com
Postal address for Great Western Railway head office Govia Thameslink Railway PO Box 10240 Ashby-de-le-Zouch Leicestershire LE65 9EB

Great Western Railway customer services opening times

If you need to get in contact with Great Western Railway customer services, whether about Frome or any other matter, their opening times are listed as:

Monday to Sunday – 06:00 – 23:00

Directions to Frome

To find out how to get to Frome station, visit Google Maps here – or click on our map below.


Details on Frome train station

Here we have different statistics for Frome station.

Frome station information

All the information you need about Frome station.

Station Name Frome
Longitude -2.309997059
Latitude 51.22727258
Alpha Code, or TLC FRO
National Location Code (NLC) 5707
Owner/operator Great Western Railway
Strategic Route System (SRS) Newbury – Cogload Jcn

Frome station facts

Interested in knowing more about Frome station? We have been able to source the following data on trains entering and exiting Frome over the past few years. This generally acts as an indication of both how popular Frome station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Frome was entered and exited 187594 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Frome station
Entries and Exits from Frome in 2017 187594
Entries and Exits from Frome in 2016  174644
Entries and Exits from Frome in 2015  169482
Entries and Exits from Frome in 2014  157584
Entries and Exits from Frome in 2013  152240
Entries and Exits from Frome in 2012  145540
Entries and Exits from Frome in 2011  135180
Entries and Exits from Frome in 2010  121236
Entries and Exits from Frome in 2009  111896
Entries and Exits from Frome in 2008  98974
Entries and Exits from Frome in 2007  100067
Entries and Exits from Frome in 2006  93407
Entries and Exits from Frome in 2005   92126

Find out more about Frome operator Great Western Railway on our central hub for them here: http://www.trainstationlocations.uk/great-western-railway/