Galashiels Railway Station | Contact details, numbers, statistics, more

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According to details provided to us, Galashiels train station is owner/operated by ScotRail, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Galashiels station, getting in touch with ScotRail customer services may be advisable. You can phone the ScotRail contact number through our call connection service on 0843 902 8157. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Galashiels railway station, or about ScotRail, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Galashiels station online

While we do not have a website for Galashiels , the ScotRail website is available at https://www.scotrail.co.uk. It is through there you may be able to get further details on Galashiels station, although we have listed the most important contact details below.

Galashiels station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Galashiels station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Galashiels, it is likely to be ScotRail who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee

Galashiels Station Jobs

Naturally, there are many people who would like to work at Galashiels station, especially those from Galashiels and surrounding areas. The best way to find out if there are any jobs available is to visit the ScotRail website career section at https://www.scotrail.co.uk/about-scotrail/careers

Galashiels Station Timetables

To see live departures from Galashiels station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the ScotRail website’s own timetable section here: https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes

Galashiels Complaints

If you need to make a complaint about Galashiels station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with ScotRail via https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure.

Galashiels Station Lost Property

If you have lost any property at Galashiels, it could be worth getting in touch with ScotRail via our call connection number on 0843 902 8157 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage

Galashiels station postal address and email address

We have been unable to find the postal address for Galashiels station – however, station owners/operators (OWNER} are available to contact via post at

4th Floor 14 Pier Walk London SE10 0ES

You can contact ScotRail customer services via email on customer.relations@scotrail.co.uk, who should be able to advise on Galashiels station.

Contact details for Galashiels station and ScotRail

Here are all the details you may need to get in contact with Galashiels station owners ScotRail. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for ScotRail customer services 0843 902 8157
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
ScotRail Website https://www.scotrail.co.uk
Galashiels Jobs https://www.scotrail.co.uk/about-scotrail/careers
ScotRail Timetables https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes
ScotRail Complaints https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure
Galashiels Lost Property https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage
ScotRail Delay Repay Compensation https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee
FAQS https://www.scotrail.co.uk/about-scotrail/contact-us/faqs
ScotRail Facebook https://en-gb.facebook.com/ScotRail/
ScotRail Twitter https://twitter.com/ScotRail?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for ScotRail https://www.scotrail.co.uk/form/customer-relations
Email for ScotRail customer.relations@scotrail.co.uk
Postal address for ScotRail head office 4th Floor 14 Pier Walk London SE10 0ES

ScotRail customer services opening times

If you need to get in contact with ScotRail customer services, whether about Galashiels or any other matter, their opening times are listed as:

Customer Services are available between 07:00 and 22:00, 7 days a week.

Directions to Galashiels

To find out how to get to Galashiels station, visit Google Maps here – or click on our map below.


Details on Galashiels train station

Here we have different statistics for Galashiels station.

Galashiels station information

All the information you need about Galashiels station.

Station Name Galashiels
Longitude -2.806900939
Latitude 55.61835413
Alpha Code, or TLC GAL
National Location Code (NLC) 9329
Owner/operator ScotRail
Strategic Route System (SRS) Newcraighall – Portobello Jcn

Galashiels station facts

Interested in knowing more about Galashiels station? We have been able to source the following data on trains entering and exiting Galashiels over the past few years. This generally acts as an indication of both how popular Galashiels station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Galashiels was entered and exited 346264 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Galashiels station
Entries and Exits from Galashiels in 2017 346264
Entries and Exits from Galashiels in 2016  213760
Entries and Exits from Galashiels in 2015  0
Entries and Exits from Galashiels in 2014  0
Entries and Exits from Galashiels in 2013  0
Entries and Exits from Galashiels in 2012  0
Entries and Exits from Galashiels in 2011  0
Entries and Exits from Galashiels in 2010  0
Entries and Exits from Galashiels in 2009  0
Entries and Exits from Galashiels in 2008  0
Entries and Exits from Galashiels in 2007  0
Entries and Exits from Galashiels in 2006  0
Entries and Exits from Galashiels in 2005   0

Find out more about Galashiels operator ScotRail on our central hub for them here: http://www.trainstationlocations.uk/scotrail/