Gatwick Airport Railway Station | Contact details, numbers, statistics, more

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According to details provided to us, Gatwick Airport train station is owner/operated by Govia Thameslink Railway, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Gatwick Airport station, getting in touch with Govia Thameslink Railway customer services may be advisable. You can phone the Govia Thameslink Railway contact number through our call connection service on 0843 509 2398. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Gatwick Airport railway station, or about Govia Thameslink Railway, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Gatwick Airport station online

While we do not have a website for Gatwick Airport , the Govia Thameslink Railway website is available at https://www.thameslinkrailway.com. It is through there you may be able to get further details on Gatwick Airport station, although we have listed the most important contact details below.

Gatwick Airport station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Gatwick Airport station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Gatwick Airport, it is likely to be Govia Thameslink Railway who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.thameslinkrailway.com/tickets/buy-tickets/refunds-and-changing-your-ticket

Gatwick Airport Station Jobs

Naturally, there are many people who would like to work at Gatwick Airport station, especially those from Gatwick Airport and surrounding areas. The best way to find out if there are any jobs available is to visit the Govia Thameslink Railway website career section at https://www.thameslinkrailway.com/careers

Gatwick Airport Station Timetables

To see live departures from Gatwick Airport station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Govia Thameslink Railway website’s own timetable section here: https://www.thameslinkrailway.com/travel-information

Gatwick Airport Complaints

If you need to make a complaint about Gatwick Airport station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Govia Thameslink Railway via https://www.thameslinkrailway.com/help-and-support/contact-us/complaints-handling-procedure.

Gatwick Airport Station Lost Property

If you have lost any property at Gatwick Airport, it could be worth getting in touch with Govia Thameslink Railway via our call connection number on 0843 509 2398 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property

Gatwick Airport station postal address and email address

We have been unable to find the postal address for Gatwick Airport station – however, station owners/operators (OWNER} are available to contact via post at

Abellio Group 1 Ely Place London EC1N 6RY

You can contact Govia Thameslink Railway customer services via email on customerservices@thameslinkrailway.com, who should be able to advise on Gatwick Airport station.

Contact details for Gatwick Airport station and Govia Thameslink Railway

Here are all the details you may need to get in contact with Gatwick Airport station owners Govia Thameslink Railway. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Govia Thameslink Railway customer services 0843 509 2398
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Govia Thameslink Railway Website https://www.thameslinkrailway.com
Gatwick Airport Jobs https://www.thameslinkrailway.com/careers
Govia Thameslink Railway Timetables https://www.thameslinkrailway.com/travel-information
Govia Thameslink Railway Complaints https://www.thameslinkrailway.com/help-and-support/contact-us/complaints-handling-procedure
Gatwick Airport Lost Property https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property
Govia Thameslink Railway Delay Repay Compensation https://www.thameslinkrailway.com/tickets/buy-tickets/refunds-and-changing-your-ticket
FAQS https://www.thameslinkrailway.com/help-and-support/contact-us/faqs
Govia Thameslink Railway Facebook https://en-gb.facebook.com/TLRailUK/
Govia Thameslink Railway Twitter https://twitter.com/tlrailuk?lang=en
Online customer service desk for Govia Thameslink Railway http://www.thameslinkrailway.com/contact-us/
Email for Govia Thameslink Railway customerservices@thameslinkrailway.com
Postal address for Govia Thameslink Railway head office Abellio Group 1 Ely Place London EC1N 6RY

Govia Thameslink Railway customer services opening times

If you need to get in contact with Govia Thameslink Railway customer services, whether about Gatwick Airport or any other matter, their opening times are listed as:

Monday to Sunday – 07:00 – 22:00

Directions to Gatwick Airport

To find out how to get to Gatwick Airport station, visit Google Maps here – or click on our map below.


Details on Gatwick Airport train station

Here we have different statistics for Gatwick Airport station.

Gatwick Airport station information

All the information you need about Gatwick Airport station.

Station Name Gatwick Airport
Longitude -0.161041535
Latitude 51.15648928
Alpha Code, or TLC GTW
National Location Code (NLC) 5416
Owner/operator Govia Thameslink Railway
Strategic Route System (SRS) Windmill Bridge Jcn – Brighton

Gatwick Airport station facts

Interested in knowing more about Gatwick Airport station? We have been able to source the following data on trains entering and exiting Gatwick Airport over the past few years. This generally acts as an indication of both how popular Gatwick Airport station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Gatwick Airport was entered and exited 19361658 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Gatwick Airport station
Entries and Exits from Gatwick Airport in 2017 19361658
Entries and Exits from Gatwick Airport in 2016  18028846
Entries and Exits from Gatwick Airport in 2015  17494324
Entries and Exits from Gatwick Airport in 2014  16185672
Entries and Exits from Gatwick Airport in 2013  15353056
Entries and Exits from Gatwick Airport in 2012  14757940
Entries and Exits from Gatwick Airport in 2011  13128956
Entries and Exits from Gatwick Airport in 2010  12814802
Entries and Exits from Gatwick Airport in 2009  11695308
Entries and Exits from Gatwick Airport in 2008  12729628
Entries and Exits from Gatwick Airport in 2007  11888848
Entries and Exits from Gatwick Airport in 2006  8585167
Entries and Exits from Gatwick Airport in 2005   7976619

Find out more about Gatwick Airport operator Govia Thameslink Railway on our central hub for them here: http://www.trainstationlocations.uk/govia-thameslink-railway/