Grays Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Grays train station is owner/operated by c2c, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Grays station, getting in touch with c2c customer services may be advisable. You can phone the c2c contact number through our call connection service on 0843 509 2373. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Grays railway station, or about c2c, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Grays station online

While we do not have a website for Grays , the c2c website is available at https://www.c2c-online.co.uk. It is through there you may be able to get further details on Grays station, although we have listed the most important contact details below.

Grays station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Grays station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Grays, it is likely to be c2c who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.c2c-online.co.uk/about-us/press-releases/improved-compensation-rights-for-c2c-passengers/

Grays Station Jobs

Naturally, there are many people who would like to work at Grays station, especially those from Grays and surrounding areas. The best way to find out if there are any jobs available is to visit the c2c website career section at https://www.c2c-online.co.uk/about-us/careers/

Grays Station Timetables

To see live departures from Grays station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the c2c website’s own timetable section here: https://www.c2c-online.co.uk/media/17519808/may_tt_booklet_amended_25oct2018.pdf

Grays Complaints

If you need to make a complaint about Grays station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with c2c via https://www.c2c-online.co.uk/help-and-contact/customer-relations/get-in-touch/.

Grays Station Lost Property

If you have lost any property at Grays, it could be worth getting in touch with c2c via our call connection number on 0843 509 2373 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.c2c-online.co.uk/help-and-contact/customer-relations/lost-property/

Grays station postal address and email address

We have been unable to find the postal address for Grays station – however, station owners/operators (OWNER} are available to contact via post at

Govia Thameslink Railway PO Box 10240 Ashby-de-le-Zouch Leicestershire LE65 9EB

You can contact c2c customer services via email on contact@c2crail.co.uk, who should be able to advise on Grays station.

Contact details for Grays station and c2c

Here are all the details you may need to get in contact with Grays station owners c2c. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for c2c customer services 0843 509 2373
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
c2c Website https://www.c2c-online.co.uk
Grays Jobs https://www.c2c-online.co.uk/about-us/careers/
c2c Timetables https://www.c2c-online.co.uk/media/17519808/may_tt_booklet_amended_25oct2018.pdf
c2c Complaints https://www.c2c-online.co.uk/help-and-contact/customer-relations/get-in-touch/
Grays Lost Property https://www.c2c-online.co.uk/help-and-contact/customer-relations/lost-property/
c2c Delay Repay Compensation https://www.c2c-online.co.uk/about-us/press-releases/improved-compensation-rights-for-c2c-passengers/
FAQS https://www.c2c-online.co.uk/help-and-contact/faqs/
c2c Facebook https://www.facebook.com/c2cRail/
c2c Twitter https://twitter.com/c2c_Rail
Online customer service desk for c2c https://www.c2c-online.co.uk/help-and-contact/
Email for c2c contact@c2crail.co.uk
Postal address for c2c head office Govia Thameslink Railway PO Box 10240 Ashby-de-le-Zouch Leicestershire LE65 9EB

c2c customer services opening times

If you need to get in contact with c2c customer services, whether about Grays or any other matter, their opening times are listed as:

Monday to Friday – 08:00 – 20:00 Saturday, Sunday and Bank Holidays: 09:00 – 16:00 Closed: Christmas Day and Boxing Day

Directions to Grays

To find out how to get to Grays station, visit Google Maps here – or click on our map below.


Details on Grays train station

Here we have different statistics for Grays station.

Grays station information

All the information you need about Grays station.

Station Name Grays
Longitude 0.32183215
Latitude 51.47624563
Alpha Code, or TLC GRY
National Location Code (NLC) 7443
Owner/operator c2c
Strategic Route System (SRS) Tilbury Loop

Grays station facts

Interested in knowing more about Grays station? We have been able to source the following data on trains entering and exiting Grays over the past few years. This generally acts as an indication of both how popular Grays station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Grays was entered and exited 3984598 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Grays station
Entries and Exits from Grays in 2017 3984598
Entries and Exits from Grays in 2016  3819352
Entries and Exits from Grays in 2015  3470600
Entries and Exits from Grays in 2014  3223994
Entries and Exits from Grays in 2013  3091184
Entries and Exits from Grays in 2012  2971578
Entries and Exits from Grays in 2011  2834606
Entries and Exits from Grays in 2010  2788040
Entries and Exits from Grays in 2009  2862204
Entries and Exits from Grays in 2008  2884353
Entries and Exits from Grays in 2007  2600195
Entries and Exits from Grays in 2006  2380928
Entries and Exits from Grays in 2005   2373714

Find out more about Grays operator c2c on our central hub for them here: http://www.trainstationlocations.uk/c2c/