Greenock West Railway Station | Contact details, numbers, statistics, more

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According to details provided to us, Greenock West train station is owner/operated by ScotRail, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Greenock West station, getting in touch with ScotRail customer services may be advisable. You can phone the ScotRail contact number through our call connection service on 0843 902 8157. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Greenock West railway station, or about ScotRail, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Greenock West station online

While we do not have a website for Greenock West , the ScotRail website is available at https://www.scotrail.co.uk. It is through there you may be able to get further details on Greenock West station, although we have listed the most important contact details below.

Greenock West station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Greenock West station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Greenock West, it is likely to be ScotRail who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee

Greenock West Station Jobs

Naturally, there are many people who would like to work at Greenock West station, especially those from Greenock West and surrounding areas. The best way to find out if there are any jobs available is to visit the ScotRail website career section at https://www.scotrail.co.uk/about-scotrail/careers

Greenock West Station Timetables

To see live departures from Greenock West station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the ScotRail website’s own timetable section here: https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes

Greenock West Complaints

If you need to make a complaint about Greenock West station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with ScotRail via https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure.

Greenock West Station Lost Property

If you have lost any property at Greenock West, it could be worth getting in touch with ScotRail via our call connection number on 0843 902 8157 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage

Greenock West station postal address and email address

We have been unable to find the postal address for Greenock West station – however, station owners/operators (OWNER} are available to contact via post at

Arriva Rail North Limited 1 Admiral Way Doxford International Business Park Sunderland SR3 3XP

You can contact ScotRail customer services via email on customer.relations@scotrail.co.uk, who should be able to advise on Greenock West station.

Contact details for Greenock West station and ScotRail

Here are all the details you may need to get in contact with Greenock West station owners ScotRail. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for ScotRail customer services 0843 902 8157
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
ScotRail Website https://www.scotrail.co.uk
Greenock West Jobs https://www.scotrail.co.uk/about-scotrail/careers
ScotRail Timetables https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes
ScotRail Complaints https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure
Greenock West Lost Property https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage
ScotRail Delay Repay Compensation https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee
FAQS https://www.scotrail.co.uk/about-scotrail/contact-us/faqs
ScotRail Facebook https://en-gb.facebook.com/ScotRail/
ScotRail Twitter https://twitter.com/ScotRail?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for ScotRail https://www.scotrail.co.uk/form/customer-relations
Email for ScotRail customer.relations@scotrail.co.uk
Postal address for ScotRail head office Arriva Rail North Limited 1 Admiral Way Doxford International Business Park Sunderland SR3 3XP

ScotRail customer services opening times

If you need to get in contact with ScotRail customer services, whether about Greenock West or any other matter, their opening times are listed as:

Customer Services are available between 07:00 and 22:00, 7 days a week.

Directions to Greenock West

To find out how to get to Greenock West station, visit Google Maps here – or click on our map below.


Details on Greenock West train station

Here we have different statistics for Greenock West station.

Greenock West station information

All the information you need about Greenock West station.

Station Name Greenock West
Longitude -4.767834418
Latitude 55.94734215
Alpha Code, or TLC GKW
National Location Code (NLC) 9682
Owner/operator ScotRail
Strategic Route System (SRS) Glasgow – Ayr / Largs / Wemyss Bay / Gourock

Greenock West station facts

Interested in knowing more about Greenock West station? We have been able to source the following data on trains entering and exiting Greenock West over the past few years. This generally acts as an indication of both how popular Greenock West station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Greenock West was entered and exited 524588 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Greenock West station
Entries and Exits from Greenock West in 2017 524588
Entries and Exits from Greenock West in 2016  569620
Entries and Exits from Greenock West in 2015  553072
Entries and Exits from Greenock West in 2014  516360
Entries and Exits from Greenock West in 2013  561564
Entries and Exits from Greenock West in 2012  543734
Entries and Exits from Greenock West in 2011  549934
Entries and Exits from Greenock West in 2010  535132
Entries and Exits from Greenock West in 2009  546792
Entries and Exits from Greenock West in 2008  471870
Entries and Exits from Greenock West in 2007  475110
Entries and Exits from Greenock West in 2006  452881
Entries and Exits from Greenock West in 2005   417302

Find out more about Greenock West operator ScotRail on our central hub for them here: http://www.trainstationlocations.uk/scotrail/