Hartlepool Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Hartlepool train station is owner/operated by Northern, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Hartlepool station, getting in touch with Northern customer services may be advisable. You can phone the Northern contact number through our call connection service on 0843 506 0219. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Hartlepool railway station, or about Northern, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Hartlepool station online

While we do not have a website for Hartlepool , the Northern website is available at https://www.northernrailway.co.uk. It is through there you may be able to get further details on Hartlepool station, although we have listed the most important contact details below.

Hartlepool station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Hartlepool station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Hartlepool, it is likely to be Northern who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.northernrailway.co.uk/corporate/compensation-information

Hartlepool Station Jobs

Naturally, there are many people who would like to work at Hartlepool station, especially those from Hartlepool and surrounding areas. The best way to find out if there are any jobs available is to visit the Northern website career section at https://www.northernrailway.co.uk/corporate/careers

Hartlepool Station Timetables

To see live departures from Hartlepool station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Northern website’s own timetable section here: https://www.northernrailway.co.uk/travel/timetables

Hartlepool Complaints

If you need to make a complaint about Hartlepool station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Northern via https://www.northernrailway.co.uk/help/contact/318-make-a-complaint.

Hartlepool Station Lost Property

If you have lost any property at Hartlepool, it could be worth getting in touch with Northern via our call connection number on 0843 506 0219 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.northernrailway.co.uk/travel/lost-property

Hartlepool station postal address and email address

We have been unable to find the postal address for Hartlepool station – however, station owners/operators (OWNER} are available to contact via post at

4th Floor 14 Pier Walk London SE10 0ES

You can contact Northern customer services via email on enquiries@northernrailway.co.uk, who should be able to advise on Hartlepool station.

Contact details for Hartlepool station and Northern

Here are all the details you may need to get in contact with Hartlepool station owners Northern. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Northern customer services 0843 506 0219
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Northern Website https://www.northernrailway.co.uk
Hartlepool Jobs https://www.northernrailway.co.uk/corporate/careers
Northern Timetables https://www.northernrailway.co.uk/travel/timetables
Northern Complaints https://www.northernrailway.co.uk/help/contact/318-make-a-complaint
Hartlepool Lost Property https://www.northernrailway.co.uk/travel/lost-property
Northern Delay Repay Compensation https://www.northernrailway.co.uk/corporate/compensation-information
FAQS https://www.northernrailway.co.uk/faq/tickets
Northern Facebook https://en-gb.facebook.com/northernassist/
Northern Twitter https://twitter.com/northernassist?lang=en
Online customer service desk for Northern https://www.northernrailway.co.uk/help/contact/66-general-enquiry
Email for Northern enquiries@northernrailway.co.uk
Postal address for Northern head office 4th Floor 14 Pier Walk London SE10 0ES

Northern customer services opening times

If you need to get in contact with Northern customer services, whether about Hartlepool or any other matter, their opening times are listed as:

24 hours a day on every day where a train service runs

Directions to Hartlepool

To find out how to get to Hartlepool station, visit Google Maps here – or click on our map below.


Details on Hartlepool train station

Here we have different statistics for Hartlepool station.

Hartlepool station information

All the information you need about Hartlepool station.

Station Name Hartlepool
Longitude -1.207316314
Latitude 54.68675585
Alpha Code, or TLC HPL
National Location Code (NLC) 8009
Owner/operator Northern
Strategic Route System (SRS) Stockton – Newcastle

Hartlepool station facts

Interested in knowing more about Hartlepool station? We have been able to source the following data on trains entering and exiting Hartlepool over the past few years. This generally acts as an indication of both how popular Hartlepool station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Hartlepool was entered and exited 638058 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Hartlepool station
Entries and Exits from Hartlepool in 2017 638058
Entries and Exits from Hartlepool in 2016  638296
Entries and Exits from Hartlepool in 2015  616146
Entries and Exits from Hartlepool in 2014  572618
Entries and Exits from Hartlepool in 2013  533212
Entries and Exits from Hartlepool in 2012  523284
Entries and Exits from Hartlepool in 2011  507998
Entries and Exits from Hartlepool in 2010  462548
Entries and Exits from Hartlepool in 2009  428066
Entries and Exits from Hartlepool in 2008  394717
Entries and Exits from Hartlepool in 2007  372787
Entries and Exits from Hartlepool in 2006  343362
Entries and Exits from Hartlepool in 2005   312719

Find out more about Hartlepool operator Northern on our central hub for them here: http://www.trainstationlocations.uk/northern-rail/