Heathrow Terminal 5 Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

According to details provided to us, Heathrow Terminal 5 train station is owner/operated by Heathrow Express, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Heathrow Terminal 5 station, getting in touch with Heathrow Express customer services may be advisable. You can phone the Heathrow Express contact number through our call connection service on . Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Heathrow Terminal 5 railway station, or about Heathrow Express, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Heathrow Terminal 5 station online

While we do not have a website for Heathrow Terminal 5 , the Heathrow Express website is available at https://www.heathrowexpress.com. It is through there you may be able to get further details on Heathrow Terminal 5 station, although we have listed the most important contact details below.

Heathrow Terminal 5 station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Heathrow Terminal 5 station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Heathrow Terminal 5, it is likely to be Heathrow Express who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://tfwrail.wales/delay-compensation

Heathrow Terminal 5 Station Jobs

Naturally, there are many people who would like to work at Heathrow Terminal 5 station, especially those from Heathrow Terminal 5 and surrounding areas. The best way to find out if there are any jobs available is to visit the Heathrow Express website career section at https://www.heathrowexpress.com/heathrow-express-jobs

Heathrow Terminal 5 Station Timetables

To see live departures from Heathrow Terminal 5 station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Heathrow Express website’s own timetable section here: https://www.heathrow.com/transport-and-directions/trains/heathrow-express

Heathrow Terminal 5 Complaints

If you need to make a complaint about Heathrow Terminal 5 station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Heathrow Express via https://www.heathrowexpress.com/docs/default-source/policies/complaints-handling-procedure.pdf?sfvrsn=6.

Heathrow Terminal 5 Station Lost Property

If you have lost any property at Heathrow Terminal 5, it could be worth getting in touch with Heathrow Express via our call connection number on (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.heathrowexpress.com/contact-heathrow-express/lost-property

Heathrow Terminal 5 station postal address and email address

We have been unable to find the postal address for Heathrow Terminal 5 station – however, station owners/operators (OWNER} are available to contact via post at

Govia Thameslink Railway PO Box 10240 Ashby-de-le-Zouch Leicestershire LE65 9EB

You can contact Heathrow Express customer services via email on sales@heathrowexpress.com, who should be able to advise on Heathrow Terminal 5 station.

Contact details for Heathrow Terminal 5 station and Heathrow Express

Here are all the details you may need to get in contact with Heathrow Terminal 5 station owners Heathrow Express. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Heathrow Express customer services
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Heathrow Express Website https://www.heathrowexpress.com
Heathrow Terminal 5 Jobs https://www.heathrowexpress.com/heathrow-express-jobs
Heathrow Express Timetables https://www.heathrow.com/transport-and-directions/trains/heathrow-express
Heathrow Express Complaints https://www.heathrowexpress.com/docs/default-source/policies/complaints-handling-procedure.pdf?sfvrsn=6
Heathrow Terminal 5 Lost Property https://www.heathrowexpress.com/contact-heathrow-express/lost-property
Heathrow Express Delay Repay Compensation https://tfwrail.wales/delay-compensation
FAQS Tickets FAQs | Questions about our Tickets | Heathrow Express https://www.heathrowexpress.com/faqs/ticket-faqs
Heathrow Express Facebook https://en-gb.facebook.com/HeathrowExpress/
Heathrow Express Twitter https://twitter.com/heathrowexpress?lang=en
Online customer service desk for Heathrow Express https://www.heathrowexpress.com/contact-heathrow-express
Email for Heathrow Express sales@heathrowexpress.com
Postal address for Heathrow Express head office Govia Thameslink Railway PO Box 10240 Ashby-de-le-Zouch Leicestershire LE65 9EB

Heathrow Express customer services opening times

If you need to get in contact with Heathrow Express customer services, whether about Heathrow Terminal 5 or any other matter, their opening times are listed as:

Daily: 09:00 – 19:00″

Directions to Heathrow Terminal 5

To find out how to get to Heathrow Terminal 5 station, visit Google Maps here – or click on our map below.


Details on Heathrow Terminal 5 train station

Here we have different statistics for Heathrow Terminal 5 station.

Heathrow Terminal 5 station information

All the information you need about Heathrow Terminal 5 station.

Station Name Heathrow Terminal 5
Longitude -0.490589046
Latitude 51.47005165
Alpha Code, or TLC HWV
National Location Code (NLC)
Owner/operator Heathrow Express
Strategic Route System (SRS) South Wales Valleys

Heathrow Terminal 5 station facts

Interested in knowing more about Heathrow Terminal 5 station? We have been able to source the following data on trains entering and exiting Heathrow Terminal 5 over the past few years. This generally acts as an indication of both how popular Heathrow Terminal 5 station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Heathrow Terminal 5 was entered and exited 0 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Heathrow Terminal 5 station
Entries and Exits from Heathrow Terminal 5 in 2017 0
Entries and Exits from Heathrow Terminal 5 in 2016  0
Entries and Exits from Heathrow Terminal 5 in 2015  0
Entries and Exits from Heathrow Terminal 5 in 2014  0
Entries and Exits from Heathrow Terminal 5 in 2013  0
Entries and Exits from Heathrow Terminal 5 in 2012  0
Entries and Exits from Heathrow Terminal 5 in 2011  0
Entries and Exits from Heathrow Terminal 5 in 2010  0
Entries and Exits from Heathrow Terminal 5 in 2009  0
Entries and Exits from Heathrow Terminal 5 in 2008  0
Entries and Exits from Heathrow Terminal 5 in 2007  0
Entries and Exits from Heathrow Terminal 5 in 2006  0
Entries and Exits from Heathrow Terminal 5 in 2005   0

Find out more about Heathrow Terminal 5 operator Heathrow Express on our central hub for them here: http://www.trainstationlocations.uk/heathrow-express/