Helmsdale Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Helmsdale train station is owner/operated by ScotRail, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Helmsdale station, getting in touch with ScotRail customer services may be advisable. You can phone the ScotRail contact number through our call connection service on 0843 902 8157. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Helmsdale railway station, or about ScotRail, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Helmsdale station online

While we do not have a website for Helmsdale , the ScotRail website is available at https://www.scotrail.co.uk. It is through there you may be able to get further details on Helmsdale station, although we have listed the most important contact details below.

Helmsdale station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Helmsdale station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Helmsdale, it is likely to be ScotRail who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee

Helmsdale Station Jobs

Naturally, there are many people who would like to work at Helmsdale station, especially those from Helmsdale and surrounding areas. The best way to find out if there are any jobs available is to visit the ScotRail website career section at https://www.scotrail.co.uk/about-scotrail/careers

Helmsdale Station Timetables

To see live departures from Helmsdale station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the ScotRail website’s own timetable section here: https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes

Helmsdale Complaints

If you need to make a complaint about Helmsdale station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with ScotRail via https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure.

Helmsdale Station Lost Property

If you have lost any property at Helmsdale, it could be worth getting in touch with ScotRail via our call connection number on 0843 902 8157 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage

Helmsdale station postal address and email address

We have been unable to find the postal address for Helmsdale station – however, station owners/operators (OWNER} are available to contact via post at

Atrium Court 50 Waterloo Street Glasgow G2 6HQ

You can contact ScotRail customer services via email on customer.relations@scotrail.co.uk, who should be able to advise on Helmsdale station.

Contact details for Helmsdale station and ScotRail

Here are all the details you may need to get in contact with Helmsdale station owners ScotRail. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for ScotRail customer services 0843 902 8157
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
ScotRail Website https://www.scotrail.co.uk
Helmsdale Jobs https://www.scotrail.co.uk/about-scotrail/careers
ScotRail Timetables https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes
ScotRail Complaints https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure
Helmsdale Lost Property https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage
ScotRail Delay Repay Compensation https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee
FAQS https://www.scotrail.co.uk/about-scotrail/contact-us/faqs
ScotRail Facebook https://en-gb.facebook.com/ScotRail/
ScotRail Twitter https://twitter.com/ScotRail?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for ScotRail https://www.scotrail.co.uk/form/customer-relations
Email for ScotRail customer.relations@scotrail.co.uk
Postal address for ScotRail head office Atrium Court 50 Waterloo Street Glasgow G2 6HQ

ScotRail customer services opening times

If you need to get in contact with ScotRail customer services, whether about Helmsdale or any other matter, their opening times are listed as:

Customer Services are available between 07:00 and 22:00, 7 days a week.

Directions to Helmsdale

To find out how to get to Helmsdale station, visit Google Maps here – or click on our map below.


Details on Helmsdale train station

Here we have different statistics for Helmsdale station.

Helmsdale station information

All the information you need about Helmsdale station.

Station Name Helmsdale
Longitude -3.658688305
Latitude 58.11744294
Alpha Code, or TLC HMS
National Location Code (NLC) 8647
Owner/operator ScotRail
Strategic Route System (SRS) Far North and Kyle Line

Helmsdale station facts

Interested in knowing more about Helmsdale station? We have been able to source the following data on trains entering and exiting Helmsdale over the past few years. This generally acts as an indication of both how popular Helmsdale station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Helmsdale was entered and exited 5768 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Helmsdale station
Entries and Exits from Helmsdale in 2017 5768
Entries and Exits from Helmsdale in 2016  6204
Entries and Exits from Helmsdale in 2015  5096
Entries and Exits from Helmsdale in 2014  5778
Entries and Exits from Helmsdale in 2013  5828
Entries and Exits from Helmsdale in 2012  6090
Entries and Exits from Helmsdale in 2011  5656
Entries and Exits from Helmsdale in 2010  5680
Entries and Exits from Helmsdale in 2009  5646
Entries and Exits from Helmsdale in 2008  5348
Entries and Exits from Helmsdale in 2007  4456
Entries and Exits from Helmsdale in 2006  3514
Entries and Exits from Helmsdale in 2005   3513

Find out more about Helmsdale operator ScotRail on our central hub for them here: http://www.trainstationlocations.uk/scotrail/