Herne Bay Railway Station | Contact details, numbers, statistics, more

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According to details provided to us, Herne Bay train station is owner/operated by Southeastern, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Herne Bay station, getting in touch with Southeastern customer services may be advisable. You can phone the Southeastern contact number through our call connection service on 0843 509 2354. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Herne Bay railway station, or about Southeastern, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Herne Bay station online

While we do not have a website for Herne Bay , the Southeastern website is available at https://www.southeasternrailway.co.uk. It is through there you may be able to get further details on Herne Bay station, although we have listed the most important contact details below.

Herne Bay station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Herne Bay station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Herne Bay, it is likely to be Southeastern who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.londonnorthwesternrailway.co.uk/about-us/delay-repay

Herne Bay Station Jobs

Naturally, there are many people who would like to work at Herne Bay station, especially those from Herne Bay and surrounding areas. The best way to find out if there are any jobs available is to visit the Southeastern website career section at https://www.southeasternrailway.co.uk/about-us/careers-at-southeastern

Herne Bay Station Timetables

To see live departures from Herne Bay station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Southeastern website’s own timetable section here: https://www.southeasternrailway.co.uk/travel-information

Herne Bay Complaints

If you need to make a complaint about Herne Bay station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Southeastern via https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/make-a-complaint.

Herne Bay Station Lost Property

If you have lost any property at Herne Bay, it could be worth getting in touch with Southeastern via our call connection number on 0843 509 2354 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/lost-property

Herne Bay station postal address and email address

We have been unable to find the postal address for Herne Bay station – however, station owners/operators (OWNER} are available to contact via post at

3rd Floor, 41-51 Grey Street, Newcastle-upon-Tyne NE1 6EE

You can contact Southeastern customer services via email on eyewitness@southeasternrailway.co.uk, who should be able to advise on Herne Bay station.

Contact details for Herne Bay station and Southeastern

Here are all the details you may need to get in contact with Herne Bay station owners Southeastern. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Southeastern customer services 0843 509 2354
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Southeastern Website https://www.southeasternrailway.co.uk
Herne Bay Jobs https://www.southeasternrailway.co.uk/about-us/careers-at-southeastern
Southeastern Timetables https://www.southeasternrailway.co.uk/travel-information
Southeastern Complaints https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/make-a-complaint
Herne Bay Lost Property https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/lost-property
Southeastern Delay Repay Compensation https://www.londonnorthwesternrailway.co.uk/about-us/delay-repay
FAQS https://www.southeasternrailway.co.uk/help-and-contact
Southeastern Facebook https://www.facebook.com/Southeastern-163182690403542/?ref=hl
Southeastern Twitter https://twitter.com/Se_Railway
Online customer service desk for Southeastern https://www.southeasternrailway.co.uk/contact
Email for Southeastern eyewitness@southeasternrailway.co.uk
Postal address for Southeastern head office 3rd Floor, 41-51 Grey Street, Newcastle-upon-Tyne NE1 6EE

Southeastern customer services opening times

If you need to get in contact with Southeastern customer services, whether about Herne Bay or any other matter, their opening times are listed as:

Monday to Sunday – 06:00 – 23:00

Directions to Herne Bay

To find out how to get to Herne Bay station, visit Google Maps here – or click on our map below.


Details on Herne Bay train station

Here we have different statistics for Herne Bay station.

Herne Bay station information

All the information you need about Herne Bay station.

Station Name Herne Bay
Longitude 1.11772577
Latitude 51.36458945
Alpha Code, or TLC HNB
National Location Code (NLC) 5174
Owner/operator Southeastern
Strategic Route System (SRS) Rugby – Birmingham New Street

Herne Bay station facts

Interested in knowing more about Herne Bay station? We have been able to source the following data on trains entering and exiting Herne Bay over the past few years. This generally acts as an indication of both how popular Herne Bay station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Herne Bay was entered and exited 955804 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Herne Bay station
Entries and Exits from Herne Bay in 2017 955804
Entries and Exits from Herne Bay in 2016  931154
Entries and Exits from Herne Bay in 2015  838324
Entries and Exits from Herne Bay in 2014  802914
Entries and Exits from Herne Bay in 2013  773498
Entries and Exits from Herne Bay in 2012  794816
Entries and Exits from Herne Bay in 2011  778582
Entries and Exits from Herne Bay in 2010  779350
Entries and Exits from Herne Bay in 2009  819908
Entries and Exits from Herne Bay in 2008  808957
Entries and Exits from Herne Bay in 2007  762109
Entries and Exits from Herne Bay in 2006  736048
Entries and Exits from Herne Bay in 2005   699742

Find out more about Herne Bay operator Southeastern on our central hub for them here: http://www.trainstationlocations.uk/southeastern/