Heswall Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Heswall train station is owner/operated by Transport for Wales, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Heswall station, getting in touch with Transport for Wales customer services may be advisable. You can phone the Transport for Wales contact number through our call connection service on 0843 509 2389. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Heswall railway station, or about Transport for Wales, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Heswall station online

While we do not have a website for Heswall , the Transport for Wales website is available at https://tfw.gov.wales. It is through there you may be able to get further details on Heswall station, although we have listed the most important contact details below.

Heswall station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Heswall station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Heswall, it is likely to be Transport for Wales who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.northernrailway.co.uk/corporate/compensation-information

Heswall Station Jobs

Naturally, there are many people who would like to work at Heswall station, especially those from Heswall and surrounding areas. The best way to find out if there are any jobs available is to visit the Transport for Wales website career section at https://tfw.gov.wales/about/careers

Heswall Station Timetables

To see live departures from Heswall station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Transport for Wales website’s own timetable section here: https://www.journeycheck.com/tfwrail/

Heswall Complaints

If you need to make a complaint about Heswall station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Transport for Wales via https://tfwrail.wales/complaint-submission.

Heswall Station Lost Property

If you have lost any property at Heswall, it could be worth getting in touch with Transport for Wales via our call connection number on 0843 509 2389 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://tfwrail.wales/lost-property

Heswall station postal address and email address

We have been unable to find the postal address for Heswall station – however, station owners/operators (OWNER} are available to contact via post at

Transport for Wales South Gate House Wood Street Cardiff CF10 1EW

You can contact Transport for Wales customer services via email on customer.relations@tfwrail.wales, who should be able to advise on Heswall station.

Contact details for Heswall station and Transport for Wales

Here are all the details you may need to get in contact with Heswall station owners Transport for Wales. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Transport for Wales customer services 0843 509 2389
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Transport for Wales Website https://tfw.gov.wales
Heswall Jobs https://tfw.gov.wales/about/careers
Transport for Wales Timetables https://www.journeycheck.com/tfwrail/
Transport for Wales Complaints https://tfwrail.wales/complaint-submission
Heswall Lost Property https://tfwrail.wales/lost-property
Transport for Wales Delay Repay Compensation https://www.northernrailway.co.uk/corporate/compensation-information
FAQS https://www.journeycheck.com/tfwrail/info/faqs
Transport for Wales Facebook https://en-gb.facebook.com/pages/category/Government-Organization/Transport-for-Wales-Trafnidiaeth-Cymru-126096828005267/
Transport for Wales Twitter https://twitter.com/transport_wales?lang=en
Online customer service desk for Transport for Wales https://tfw.gov.wales/contact
Email for Transport for Wales customer.relations@tfwrail.wales
Postal address for Transport for Wales head office Transport for Wales South Gate House Wood Street Cardiff CF10 1EW

Transport for Wales customer services opening times

If you need to get in contact with Transport for Wales customer services, whether about Heswall or any other matter, their opening times are listed as:

Monday to Saturday – 08:00 – 20:00 Sunday – 10:00 – 20:00

Directions to Heswall

To find out how to get to Heswall station, visit Google Maps here – or click on our map below.


Details on Heswall train station

Here we have different statistics for Heswall station.

Heswall station information

All the information you need about Heswall station.

Station Name Heswall
Longitude -3.07370325
Latitude 53.32972038
Alpha Code, or TLC HSW
National Location Code (NLC) 2138
Owner/operator Transport for Wales
Strategic Route System (SRS) Doncaster – Leeds

Heswall station facts

Interested in knowing more about Heswall station? We have been able to source the following data on trains entering and exiting Heswall over the past few years. This generally acts as an indication of both how popular Heswall station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Heswall was entered and exited 54070 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Heswall station
Entries and Exits from Heswall in 2017 54070
Entries and Exits from Heswall in 2016  56660
Entries and Exits from Heswall in 2015  55860
Entries and Exits from Heswall in 2014  58408
Entries and Exits from Heswall in 2013  51820
Entries and Exits from Heswall in 2012  54630
Entries and Exits from Heswall in 2011  48660
Entries and Exits from Heswall in 2010  45180
Entries and Exits from Heswall in 2009  44592
Entries and Exits from Heswall in 2008  24670
Entries and Exits from Heswall in 2007  23409
Entries and Exits from Heswall in 2006  26143
Entries and Exits from Heswall in 2005   27223

Find out more about Heswall operator Transport for Wales on our central hub for them here: http://www.trainstationlocations.uk/transport-for-wales/