Horsley Railway Station | Contact details, numbers, statistics, more

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According to details provided to us, Horsley train station is owner/operated by South West Trains, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Horsley station, getting in touch with South West Trains customer services may be advisable. You can phone the South West Trains contact number through our call connection service on 0843 538 5372. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Horsley railway station, or about South West Trains, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Horsley station online

While we do not have a website for Horsley , the South West Trains website is available at https://www.southwesternrailway.com. It is through there you may be able to get further details on Horsley station, although we have listed the most important contact details below.

Horsley station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Horsley station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Horsley, it is likely to be South West Trains who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee

Horsley Station Jobs

Naturally, there are many people who would like to work at Horsley station, especially those from Horsley and surrounding areas. The best way to find out if there are any jobs available is to visit the South West Trains website career section at https://www.southwesternrailway.com/other/about-us/our-plan/people

Horsley Station Timetables

To see live departures from Horsley station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the South West Trains website’s own timetable section here: https://www.southwesternrailway.com/plan-my-journey/timetables

Horsley Complaints

If you need to make a complaint about Horsley station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with South West Trains via https://www.southwesternrailway.com/contact-and-help/complaints.

Horsley Station Lost Property

If you have lost any property at Horsley, it could be worth getting in touch with South West Trains via our call connection number on 0843 538 5372 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.southwesternrailway.com/contact-and-help/lost-property

Horsley station postal address and email address

We have been unable to find the postal address for Horsley station – however, station owners/operators (OWNER} are available to contact via post at

Chiltern Railways 1 Admiral Way, Doxford International Business Park Sunderland Tyne and Wear SR3 3XP

You can contact South West Trains customer services via email on customerrelations@swrailway.com, who should be able to advise on Horsley station.

Contact details for Horsley station and South West Trains

Here are all the details you may need to get in contact with Horsley station owners South West Trains. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for South West Trains customer services 0843 538 5372
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
South West Trains Website https://www.southwesternrailway.com
Horsley Jobs https://www.southwesternrailway.com/other/about-us/our-plan/people
South West Trains Timetables https://www.southwesternrailway.com/plan-my-journey/timetables
South West Trains Complaints https://www.southwesternrailway.com/contact-and-help/complaints
Horsley Lost Property https://www.southwesternrailway.com/contact-and-help/lost-property
South West Trains Delay Repay Compensation https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee
FAQS https://www.southwesternrailway.com/contact-and-help/faqs
South West Trains Facebook https://en-gb.facebook.com/SWRailway/
South West Trains Twitter https://twitter.com/sw_help?lang=en
Online customer service desk for South West Trains https://www.southwesternrailway.com/contact-and-help/contact-us
Email for South West Trains customerrelations@swrailway.com
Postal address for South West Trains head office Chiltern Railways 1 Admiral Way, Doxford International Business Park Sunderland Tyne and Wear SR3 3XP

South West Trains customer services opening times

If you need to get in contact with South West Trains customer services, whether about Horsley or any other matter, their opening times are listed as:

Monday to Sunday – 07:00 – 22:00

Directions to Horsley

To find out how to get to Horsley station, visit Google Maps here – or click on our map below.


Details on Horsley train station

Here we have different statistics for Horsley station.

Horsley station information

All the information you need about Horsley station.

Station Name Horsley
Longitude -0.435408675
Latitude 51.27934598
Alpha Code, or TLC HSY
National Location Code (NLC) 5562
Owner/operator South West Trains
Strategic Route System (SRS) Far North and Kyle Line

Horsley station facts

Interested in knowing more about Horsley station? We have been able to source the following data on trains entering and exiting Horsley over the past few years. This generally acts as an indication of both how popular Horsley station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Horsley was entered and exited 448708 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Horsley station
Entries and Exits from Horsley in 2017 448708
Entries and Exits from Horsley in 2016  446022
Entries and Exits from Horsley in 2015  435880
Entries and Exits from Horsley in 2014  432660
Entries and Exits from Horsley in 2013  429002
Entries and Exits from Horsley in 2012  405686
Entries and Exits from Horsley in 2011  394960
Entries and Exits from Horsley in 2010  379674
Entries and Exits from Horsley in 2009  379728
Entries and Exits from Horsley in 2008  365342
Entries and Exits from Horsley in 2007  300172
Entries and Exits from Horsley in 2006  288726
Entries and Exits from Horsley in 2005   297462

Find out more about Horsley operator South West Trains on our central hub for them here: http://www.trainstationlocations.uk/south-western-railway/