King’s Cross Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, King’s Cross train station is owner/operated by Network Rail, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about King’s Cross station, getting in touch with Network Rail customer services may be advisable. You can phone the Network Rail contact number through our call connection service on 0843 509 2337. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about King’s Cross railway station, or about Network Rail, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting King’s Cross station online

While we do not have a website for King’s Cross , the Network Rail website is available at https://www.networkrail.co.uk. It is through there you may be able to get further details on King’s Cross station, although we have listed the most important contact details below.

King’s Cross station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from King’s Cross station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through King’s Cross, it is likely to be Network Rail who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.northernrailway.co.uk/corporate/compensation-information

King’s Cross Station Jobs

Naturally, there are many people who would like to work at King’s Cross station, especially those from King’s Cross and surrounding areas. The best way to find out if there are any jobs available is to visit the Network Rail website career section at https://www.networkrail.co.uk/careers/

King’s Cross Station Timetables

To see live departures from King’s Cross station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Network Rail website’s own timetable section here: http://www.nationalrail.co.uk/

King’s Cross Complaints

If you need to make a complaint about King’s Cross station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Network Rail via https://www.networkrail.co.uk/wp-content/uploads/2017/01/Network-Rail-Complaints-Handling-Procedure-for-Passengers.pdf.

King’s Cross Station Lost Property

If you have lost any property at King’s Cross, it could be worth getting in touch with Network Rail via our call connection number on 0843 509 2337 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.networkrail.co.uk/wp-content/uploads/2018/06/Lost-Property-2018.xlsx

King’s Cross station postal address and email address

We have been unable to find the postal address for King’s Cross station – however, station owners/operators (OWNER} are available to contact via post at

3rd Floor, 41-51 Grey Street, Newcastle-upon-Tyne NE1 6EE

You can contact Network Rail customer services via email on CRNW@networkrail.co.uk, who should be able to advise on King’s Cross station.

Contact details for King’s Cross station and Network Rail

Here are all the details you may need to get in contact with King’s Cross station owners Network Rail. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Network Rail customer services 0843 509 2337
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Network Rail Website https://www.networkrail.co.uk
King’s Cross Jobs https://www.networkrail.co.uk/careers/
Network Rail Timetables http://www.nationalrail.co.uk/
Network Rail Complaints https://www.networkrail.co.uk/wp-content/uploads/2017/01/Network-Rail-Complaints-Handling-Procedure-for-Passengers.pdf
King’s Cross Lost Property https://www.networkrail.co.uk/wp-content/uploads/2018/06/Lost-Property-2018.xlsx
Network Rail Delay Repay Compensation https://www.northernrailway.co.uk/corporate/compensation-information
FAQS http://www.nationalrail.co.uk/contact/feedback/48304.aspx
Network Rail Facebook https://en-gb.facebook.com/networkrail/
Network Rail Twitter https://twitter.com/networkrail?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for Network Rail https://www.networkrail.co.uk/communities/contact-us/
Email for Network Rail CRNW@networkrail.co.uk
Postal address for Network Rail head office 3rd Floor, 41-51 Grey Street, Newcastle-upon-Tyne NE1 6EE

Network Rail customer services opening times

If you need to get in contact with Network Rail customer services, whether about King’s Cross or any other matter, their opening times are listed as:

Customer Services are available between 07:00 and 22:00, 7 days a week.

Directions to King’s Cross

To find out how to get to King’s Cross station, visit Google Maps here – or click on our map below.


Details on King’s Cross train station

Here we have different statistics for King’s Cross station.

King’s Cross station information

All the information you need about King’s Cross station.

Station Name King’s Cross
Longitude -0.122925992
Latitude 51.53088184
Alpha Code, or TLC KGX
National Location Code (NLC) 6121
Owner/operator Network Rail
Strategic Route System (SRS) NTP: Leeds – Guide Bridge

King’s Cross station facts

Interested in knowing more about King’s Cross station? We have been able to source the following data on trains entering and exiting King’s Cross over the past few years. This generally acts as an indication of both how popular King’s Cross station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, King’s Cross was entered and exited 33816396 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting King’s Cross station
Entries and Exits from King’s Cross in 2017 33816396
Entries and Exits from King’s Cross in 2016  33361696
Entries and Exits from King’s Cross in 2015  31346862
Entries and Exits from King’s Cross in 2014  29823715
Entries and Exits from King’s Cross in 2013  28454460
Entries and Exits from King’s Cross in 2012  27874732
Entries and Exits from King’s Cross in 2011  26254644
Entries and Exits from King’s Cross in 2010  24817616
Entries and Exits from King’s Cross in 2009  24641427
Entries and Exits from King’s Cross in 2008  23945017
Entries and Exits from King’s Cross in 2007  22503777
Entries and Exits from King’s Cross in 2006  20301663
Entries and Exits from King’s Cross in 2005   20805979

Find out more about King’s Cross operator Network Rail on our central hub for them here: http://www.trainstationlocations.uk/network-rail/