Lancaster Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Lancaster train station is owner/operated by Virgin Trains (West Coast), who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Lancaster station, getting in touch with Virgin Trains (West Coast) customer services may be advisable. You can phone the Virgin Trains (West Coast) contact number through our call connection service on 0843 902 8106. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Lancaster railway station, or about Virgin Trains (West Coast), you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

Contents

Contacting Lancaster station online

While we do not have a website for Lancaster , the Virgin Trains (West Coast) website is available at https://www.virgintrains.co.uk. It is through there you may be able to get further details on Lancaster station, although we have listed the most important contact details below.

Lancaster station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Lancaster station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Lancaster, it is likely to be Virgin Trains (West Coast) who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.thameslinkrailway.com/tickets/buy-tickets/refunds-and-changing-your-ticket

Lancaster Station Jobs

Naturally, there are many people who would like to work at Lancaster station, especially those from Lancaster and surrounding areas. The best way to find out if there are any jobs available is to visit the Virgin Trains (West Coast) website career section at https://www.virgintrains.co.uk/about/careers

Lancaster Station Timetables

To see live departures from Lancaster station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Virgin Trains (West Coast) website’s own timetable section here: https://www.virgintrains.co.uk/travel-updates/train-timetables

Lancaster Complaints

If you need to make a complaint about Lancaster station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Virgin Trains (West Coast) via https://www.virgintrains.co.uk/complaint-enquiry.

Lancaster Station Lost Property

If you have lost any property at Lancaster, it could be worth getting in touch with Virgin Trains (West Coast) via our call connection number on 0843 902 8106 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.virgintrains.co.uk/help-and-contact/lost-property

Lancaster station postal address and email address

We have been unable to find the postal address for Lancaster station – however, station owners/operators (OWNER} are available to contact via post at

134 Edmund Street Birmingham West Midlands West Midlands B2 2ES

You can contact Virgin Trains (West Coast) customer services via email on Customer.Resolutions@virgintrains.co.uk, who should be able to advise on Lancaster station.

Contact details for Lancaster station and Virgin Trains (West Coast)

Here are all the details you may need to get in contact with Lancaster station owners Virgin Trains (West Coast). If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Virgin Trains (West Coast) customer services 0843 902 8106
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Virgin Trains (West Coast) Website https://www.virgintrains.co.uk
Lancaster Jobs https://www.virgintrains.co.uk/about/careers
Virgin Trains (West Coast) Timetables https://www.virgintrains.co.uk/travel-updates/train-timetables
Virgin Trains (West Coast) Complaints https://www.virgintrains.co.uk/complaint-enquiry
Lancaster Lost Property https://www.virgintrains.co.uk/help-and-contact/lost-property
Virgin Trains (West Coast) Delay Repay Compensation https://www.thameslinkrailway.com/tickets/buy-tickets/refunds-and-changing-your-ticket
FAQS https://www.virgintrains.co.uk/help-and-contact
Virgin Trains (West Coast) Facebook https://en-gb.facebook.com/virgintrains/
Virgin Trains (West Coast) Twitter https://twitter.com/VirginTrains?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for Virgin Trains (West Coast) http://www.virgintrains.co.uk/contact/
Email for Virgin Trains (West Coast) Customer.Resolutions@virgintrains.co.uk
Postal address for Virgin Trains (West Coast) head office 134 Edmund Street Birmingham West Midlands West Midlands B2 2ES

Virgin Trains (West Coast) customer services opening times

If you need to get in contact with Virgin Trains (West Coast) customer services, whether about Lancaster or any other matter, their opening times are listed as:

Monday to Saturday – 08:00 – 20:00 Sunday – 10:00 – 20:00

Directions to Lancaster

To find out how to get to Lancaster station, visit Google Maps here – or click on our map below.


Details on Lancaster train station

Here we have different statistics for Lancaster station.

Lancaster station information

All the information you need about Lancaster station.

Station Name Lancaster
Longitude -2.80745804
Latitude 54.04873286
Alpha Code, or TLC LAN
National Location Code (NLC) 2685
Owner/operator Virgin Trains (West Coast)
Strategic Route System (SRS) Brighton / Wivelsfield – Seaford / Hastings

Lancaster station facts

Interested in knowing more about Lancaster station? We have been able to source the following data on trains entering and exiting Lancaster over the past few years. This generally acts as an indication of both how popular Lancaster station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Lancaster was entered and exited 2146796 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Lancaster station
Entries and Exits from Lancaster in 2017 2146796
Entries and Exits from Lancaster in 2016  2033538
Entries and Exits from Lancaster in 2015  2004122
Entries and Exits from Lancaster in 2014  1915446
Entries and Exits from Lancaster in 2013  1850772
Entries and Exits from Lancaster in 2012  1833558
Entries and Exits from Lancaster in 2011  1787698
Entries and Exits from Lancaster in 2010  1656070
Entries and Exits from Lancaster in 2009  1559994
Entries and Exits from Lancaster in 2008  1498353
Entries and Exits from Lancaster in 2007  1395832
Entries and Exits from Lancaster in 2006  1317299
Entries and Exits from Lancaster in 2005   1270227

Find out more about Lancaster operator Virgin Trains (West Coast) on our central hub for them here: http://www.trainstationlocations.uk/virgin-trains/