Liverpool Street Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

According to details provided to us, Liverpool Street train station is owner/operated by Network Rail, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Liverpool Street station, getting in touch with Network Rail customer services may be advisable. You can phone the Network Rail contact number through our call connection service on 0843 509 2337. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Liverpool Street railway station, or about Network Rail, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Liverpool Street station online

While we do not have a website for Liverpool Street , the Network Rail website is available at https://www.networkrail.co.uk. It is through there you may be able to get further details on Liverpool Street station, although we have listed the most important contact details below.

Liverpool Street station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Liverpool Street station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Liverpool Street, it is likely to be Network Rail who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.northernrailway.co.uk/corporate/compensation-information

Liverpool Street Station Jobs

Naturally, there are many people who would like to work at Liverpool Street station, especially those from Liverpool Street and surrounding areas. The best way to find out if there are any jobs available is to visit the Network Rail website career section at https://www.networkrail.co.uk/careers/

Liverpool Street Station Timetables

To see live departures from Liverpool Street station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Network Rail website’s own timetable section here: http://www.nationalrail.co.uk/

Liverpool Street Complaints

If you need to make a complaint about Liverpool Street station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Network Rail via https://www.networkrail.co.uk/wp-content/uploads/2017/01/Network-Rail-Complaints-Handling-Procedure-for-Passengers.pdf.

Liverpool Street Station Lost Property

If you have lost any property at Liverpool Street, it could be worth getting in touch with Network Rail via our call connection number on 0843 509 2337 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.networkrail.co.uk/wp-content/uploads/2018/06/Lost-Property-2018.xlsx

Liverpool Street station postal address and email address

We have been unable to find the postal address for Liverpool Street station – however, station owners/operators (OWNER} are available to contact via post at

9th Floor Rail House Lord Nelson Street Liverpool L1 1JF

You can contact Network Rail customer services via email on CRNW@networkrail.co.uk, who should be able to advise on Liverpool Street station.

Contact details for Liverpool Street station and Network Rail

Here are all the details you may need to get in contact with Liverpool Street station owners Network Rail. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Network Rail customer services 0843 509 2337
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Network Rail Website https://www.networkrail.co.uk
Liverpool Street Jobs https://www.networkrail.co.uk/careers/
Network Rail Timetables http://www.nationalrail.co.uk/
Network Rail Complaints https://www.networkrail.co.uk/wp-content/uploads/2017/01/Network-Rail-Complaints-Handling-Procedure-for-Passengers.pdf
Liverpool Street Lost Property https://www.networkrail.co.uk/wp-content/uploads/2018/06/Lost-Property-2018.xlsx
Network Rail Delay Repay Compensation https://www.northernrailway.co.uk/corporate/compensation-information
FAQS http://www.nationalrail.co.uk/contact/feedback/48304.aspx
Network Rail Facebook https://en-gb.facebook.com/networkrail/
Network Rail Twitter https://twitter.com/networkrail?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for Network Rail https://www.networkrail.co.uk/communities/contact-us/
Email for Network Rail CRNW@networkrail.co.uk
Postal address for Network Rail head office 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF

Network Rail customer services opening times

If you need to get in contact with Network Rail customer services, whether about Liverpool Street or any other matter, their opening times are listed as:

Monday to Friday – 08:00 – 16:00

Directions to Liverpool Street

To find out how to get to Liverpool Street station, visit Google Maps here – or click on our map below.


Details on Liverpool Street train station

Here we have different statistics for Liverpool Street station.

Liverpool Street station information

All the information you need about Liverpool Street station.

Station Name Liverpool Street
Longitude -0.081426026
Latitude 51.51798946
Alpha Code, or TLC LST
National Location Code (NLC) 6965
Owner/operator Network Rail
Strategic Route System (SRS) South Kirkby Jcn – Swinton

Liverpool Street station facts

Interested in knowing more about Liverpool Street station? We have been able to source the following data on trains entering and exiting Liverpool Street over the past few years. This generally acts as an indication of both how popular Liverpool Street station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Liverpool Street was entered and exited 67339218 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Liverpool Street station
Entries and Exits from Liverpool Street in 2017 67339218
Entries and Exits from Liverpool Street in 2016  66556690
Entries and Exits from Liverpool Street in 2015  63631246
Entries and Exits from Liverpool Street in 2014  63004002
Entries and Exits from Liverpool Street in 2013  58448814
Entries and Exits from Liverpool Street in 2012  57106502
Entries and Exits from Liverpool Street in 2011  55769423
Entries and Exits from Liverpool Street in 2010  51596155
Entries and Exits from Liverpool Street in 2009  55103416
Entries and Exits from Liverpool Street in 2008  57759809
Entries and Exits from Liverpool Street in 2007  55265748
Entries and Exits from Liverpool Street in 2006  47271234
Entries and Exits from Liverpool Street in 2005   50469209

Find out more about Liverpool Street operator Network Rail on our central hub for them here: http://www.trainstationlocations.uk/network-rail/