Maidstone West Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Maidstone West train station is owner/operated by Southeastern, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Maidstone West station, getting in touch with Southeastern customer services may be advisable. You can phone the Southeastern contact number through our call connection service on 0843 509 2354. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Maidstone West railway station, or about Southeastern, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Maidstone West station online

While we do not have a website for Maidstone West , the Southeastern website is available at https://www.southeasternrailway.co.uk. It is through there you may be able to get further details on Maidstone West station, although we have listed the most important contact details below.

Maidstone West station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Maidstone West station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Maidstone West, it is likely to be Southeastern who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.greateranglia.co.uk/about-us/our-performance/delay-repay

Maidstone West Station Jobs

Naturally, there are many people who would like to work at Maidstone West station, especially those from Maidstone West and surrounding areas. The best way to find out if there are any jobs available is to visit the Southeastern website career section at https://www.southeasternrailway.co.uk/about-us/careers-at-southeastern

Maidstone West Station Timetables

To see live departures from Maidstone West station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Southeastern website’s own timetable section here: https://www.southeasternrailway.co.uk/travel-information

Maidstone West Complaints

If you need to make a complaint about Maidstone West station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Southeastern via https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/make-a-complaint.

Maidstone West Station Lost Property

If you have lost any property at Maidstone West, it could be worth getting in touch with Southeastern via our call connection number on 0843 509 2354 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/lost-property

Maidstone West station postal address and email address

We have been unable to find the postal address for Maidstone West station – however, station owners/operators (OWNER} are available to contact via post at

Transport for Wales South Gate House Wood Street Cardiff CF10 1EW

You can contact Southeastern customer services via email on eyewitness@southeasternrailway.co.uk, who should be able to advise on Maidstone West station.

Contact details for Maidstone West station and Southeastern

Here are all the details you may need to get in contact with Maidstone West station owners Southeastern. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Southeastern customer services 0843 509 2354
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Southeastern Website https://www.southeasternrailway.co.uk
Maidstone West Jobs https://www.southeasternrailway.co.uk/about-us/careers-at-southeastern
Southeastern Timetables https://www.southeasternrailway.co.uk/travel-information
Southeastern Complaints https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/make-a-complaint
Maidstone West Lost Property https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/lost-property
Southeastern Delay Repay Compensation https://www.greateranglia.co.uk/about-us/our-performance/delay-repay
FAQS https://www.southeasternrailway.co.uk/help-and-contact
Southeastern Facebook https://www.facebook.com/Southeastern-163182690403542/?ref=hl
Southeastern Twitter https://twitter.com/Se_Railway
Online customer service desk for Southeastern https://www.southeasternrailway.co.uk/contact
Email for Southeastern eyewitness@southeasternrailway.co.uk
Postal address for Southeastern head office Transport for Wales South Gate House Wood Street Cardiff CF10 1EW

Southeastern customer services opening times

If you need to get in contact with Southeastern customer services, whether about Maidstone West or any other matter, their opening times are listed as:

Monday to Sunday – 06:00 – 23:00

Directions to Maidstone West

To find out how to get to Maidstone West station, visit Google Maps here – or click on our map below.


Details on Maidstone West train station

Here we have different statistics for Maidstone West station.

Maidstone West station information

All the information you need about Maidstone West station.

Station Name Maidstone West
Longitude 0.515773417
Latitude 51.27046362
Alpha Code, or TLC MDW
National Location Code (NLC) 5222
Owner/operator Southeastern
Strategic Route System (SRS) East Suffolk Line and Norfolk Branches

Maidstone West station facts

Interested in knowing more about Maidstone West station? We have been able to source the following data on trains entering and exiting Maidstone West over the past few years. This generally acts as an indication of both how popular Maidstone West station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Maidstone West was entered and exited 846586 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Maidstone West station
Entries and Exits from Maidstone West in 2017 846586
Entries and Exits from Maidstone West in 2016  830421
Entries and Exits from Maidstone West in 2015  843268
Entries and Exits from Maidstone West in 2014  831718
Entries and Exits from Maidstone West in 2013  834293
Entries and Exits from Maidstone West in 2012  494164
Entries and Exits from Maidstone West in 2011  391745
Entries and Exits from Maidstone West in 2010  372120
Entries and Exits from Maidstone West in 2009  562943
Entries and Exits from Maidstone West in 2008  550875
Entries and Exits from Maidstone West in 2007  415298
Entries and Exits from Maidstone West in 2006  1290647
Entries and Exits from Maidstone West in 2005   1190631

Find out more about Maidstone West operator Southeastern on our central hub for them here: http://www.trainstationlocations.uk/southeastern/