Merstham Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

According to details provided to us, Merstham train station is owner/operated by Govia Thameslink Railway, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Merstham station, getting in touch with Govia Thameslink Railway customer services may be advisable. You can phone the Govia Thameslink Railway contact number through our call connection service on 0843 509 2398. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Merstham railway station, or about Govia Thameslink Railway, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Merstham station online

While we do not have a website for Merstham , the Govia Thameslink Railway website is available at https://www.thameslinkrailway.com. It is through there you may be able to get further details on Merstham station, although we have listed the most important contact details below.

Merstham station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Merstham station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Merstham, it is likely to be Govia Thameslink Railway who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://tfl.gov.uk/corporate/publications-and-reports/refunds

Merstham Station Jobs

Naturally, there are many people who would like to work at Merstham station, especially those from Merstham and surrounding areas. The best way to find out if there are any jobs available is to visit the Govia Thameslink Railway website career section at https://www.thameslinkrailway.com/careers

Merstham Station Timetables

To see live departures from Merstham station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Govia Thameslink Railway website’s own timetable section here: https://www.thameslinkrailway.com/travel-information

Merstham Complaints

If you need to make a complaint about Merstham station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Govia Thameslink Railway via https://www.thameslinkrailway.com/help-and-support/contact-us/complaints-handling-procedure.

Merstham Station Lost Property

If you have lost any property at Merstham, it could be worth getting in touch with Govia Thameslink Railway via our call connection number on 0843 509 2398 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property

Merstham station postal address and email address

We have been unable to find the postal address for Merstham station – however, station owners/operators (OWNER} are available to contact via post at

Transport for Wales South Gate House Wood Street Cardiff CF10 1EW

You can contact Govia Thameslink Railway customer services via email on customerservices@thameslinkrailway.com, who should be able to advise on Merstham station.

Contact details for Merstham station and Govia Thameslink Railway

Here are all the details you may need to get in contact with Merstham station owners Govia Thameslink Railway. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Govia Thameslink Railway customer services 0843 509 2398
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Govia Thameslink Railway Website https://www.thameslinkrailway.com
Merstham Jobs https://www.thameslinkrailway.com/careers
Govia Thameslink Railway Timetables https://www.thameslinkrailway.com/travel-information
Govia Thameslink Railway Complaints https://www.thameslinkrailway.com/help-and-support/contact-us/complaints-handling-procedure
Merstham Lost Property https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property
Govia Thameslink Railway Delay Repay Compensation https://tfl.gov.uk/corporate/publications-and-reports/refunds
FAQS https://www.thameslinkrailway.com/help-and-support/contact-us/faqs
Govia Thameslink Railway Facebook https://en-gb.facebook.com/TLRailUK/
Govia Thameslink Railway Twitter https://twitter.com/tlrailuk?lang=en
Online customer service desk for Govia Thameslink Railway http://www.thameslinkrailway.com/contact-us/
Email for Govia Thameslink Railway customerservices@thameslinkrailway.com
Postal address for Govia Thameslink Railway head office Transport for Wales South Gate House Wood Street Cardiff CF10 1EW

Govia Thameslink Railway customer services opening times

If you need to get in contact with Govia Thameslink Railway customer services, whether about Merstham or any other matter, their opening times are listed as:

24 hours a day on every day where a train service runs

Directions to Merstham

To find out how to get to Merstham station, visit Google Maps here – or click on our map below.


Details on Merstham train station

Here we have different statistics for Merstham station.

Merstham station information

All the information you need about Merstham station.

Station Name Merstham
Longitude -0.150225683
Latitude 51.26415275
Alpha Code, or TLC MHM
National Location Code (NLC) 5475
Owner/operator Govia Thameslink Railway
Strategic Route System (SRS) Gospel Oak – Stratford

Merstham station facts

Interested in knowing more about Merstham station? We have been able to source the following data on trains entering and exiting Merstham over the past few years. This generally acts as an indication of both how popular Merstham station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Merstham was entered and exited 638636 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Merstham station
Entries and Exits from Merstham in 2017 638636
Entries and Exits from Merstham in 2016  727786
Entries and Exits from Merstham in 2015  719172
Entries and Exits from Merstham in 2014  724584
Entries and Exits from Merstham in 2013  725890
Entries and Exits from Merstham in 2012  676832
Entries and Exits from Merstham in 2011  657236
Entries and Exits from Merstham in 2010  606192
Entries and Exits from Merstham in 2009  612584
Entries and Exits from Merstham in 2008  610118
Entries and Exits from Merstham in 2007  552808
Entries and Exits from Merstham in 2006  511056
Entries and Exits from Merstham in 2005   488433

Find out more about Merstham operator Govia Thameslink Railway on our central hub for them here: http://www.trainstationlocations.uk/govia-thameslink-railway/