MetroCentre Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, MetroCentre train station is owner/operated by Northern, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about MetroCentre station, getting in touch with Northern customer services may be advisable. You can phone the Northern contact number through our call connection service on 0843 506 0219. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about MetroCentre railway station, or about Northern, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting MetroCentre station online

While we do not have a website for MetroCentre , the Northern website is available at https://www.northernrailway.co.uk. It is through there you may be able to get further details on MetroCentre station, although we have listed the most important contact details below.

MetroCentre station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from MetroCentre station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through MetroCentre, it is likely to be Northern who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.merseyrail.org/tickets-passes/refunds/refund-compensation-form.aspx

MetroCentre Station Jobs

Naturally, there are many people who would like to work at MetroCentre station, especially those from MetroCentre and surrounding areas. The best way to find out if there are any jobs available is to visit the Northern website career section at https://www.northernrailway.co.uk/corporate/careers

MetroCentre Station Timetables

To see live departures from MetroCentre station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Northern website’s own timetable section here: https://www.northernrailway.co.uk/travel/timetables

MetroCentre Complaints

If you need to make a complaint about MetroCentre station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Northern via https://www.northernrailway.co.uk/help/contact/318-make-a-complaint.

MetroCentre Station Lost Property

If you have lost any property at MetroCentre, it could be worth getting in touch with Northern via our call connection number on 0843 506 0219 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.northernrailway.co.uk/travel/lost-property

MetroCentre station postal address and email address

We have been unable to find the postal address for MetroCentre station – however, station owners/operators (OWNER} are available to contact via post at

3rd Floor, 41-51 Grey Street, Newcastle-upon-Tyne NE1 6EE

You can contact Northern customer services via email on enquiries@northernrailway.co.uk, who should be able to advise on MetroCentre station.

Contact details for MetroCentre station and Northern

Here are all the details you may need to get in contact with MetroCentre station owners Northern. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Northern customer services 0843 506 0219
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Northern Website https://www.northernrailway.co.uk
MetroCentre Jobs https://www.northernrailway.co.uk/corporate/careers
Northern Timetables https://www.northernrailway.co.uk/travel/timetables
Northern Complaints https://www.northernrailway.co.uk/help/contact/318-make-a-complaint
MetroCentre Lost Property https://www.northernrailway.co.uk/travel/lost-property
Northern Delay Repay Compensation https://www.merseyrail.org/tickets-passes/refunds/refund-compensation-form.aspx
FAQS https://www.northernrailway.co.uk/faq/tickets
Northern Facebook https://en-gb.facebook.com/northernassist/
Northern Twitter https://twitter.com/northernassist?lang=en
Online customer service desk for Northern https://www.northernrailway.co.uk/help/contact/66-general-enquiry
Email for Northern enquiries@northernrailway.co.uk
Postal address for Northern head office 3rd Floor, 41-51 Grey Street, Newcastle-upon-Tyne NE1 6EE

Northern customer services opening times

If you need to get in contact with Northern customer services, whether about MetroCentre or any other matter, their opening times are listed as:

Monday to Friday 08:00 – 20:00 Saturday – 08:00 – 20:00 Sunday – 11:00 – 20:00

Directions to MetroCentre

To find out how to get to MetroCentre station, visit Google Maps here – or click on our map below.


Details on MetroCentre train station

Here we have different statistics for MetroCentre station.

MetroCentre station information

All the information you need about MetroCentre station.

Station Name MetroCentre
Longitude -1.665626069
Latitude 54.95875026
Alpha Code, or TLC MCE
National Location Code (NLC) 7725
Owner/operator Northern
Strategic Route System (SRS) Merseyrail

MetroCentre station facts

Interested in knowing more about MetroCentre station? We have been able to source the following data on trains entering and exiting MetroCentre over the past few years. This generally acts as an indication of both how popular MetroCentre station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, MetroCentre was entered and exited 350376 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting MetroCentre station
Entries and Exits from MetroCentre in 2017 350376
Entries and Exits from MetroCentre in 2016  354240
Entries and Exits from MetroCentre in 2015  363108
Entries and Exits from MetroCentre in 2014  374468
Entries and Exits from MetroCentre in 2013  374860
Entries and Exits from MetroCentre in 2012  356798
Entries and Exits from MetroCentre in 2011  365680
Entries and Exits from MetroCentre in 2010  373436
Entries and Exits from MetroCentre in 2009  380572
Entries and Exits from MetroCentre in 2008  384318
Entries and Exits from MetroCentre in 2007  373071
Entries and Exits from MetroCentre in 2006  375509
Entries and Exits from MetroCentre in 2005   375943

Find out more about MetroCentre operator Northern on our central hub for them here: http://www.trainstationlocations.uk/northern-rail/