Neilston Railway Station | Contact details, numbers, statistics, more

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According to details provided to us, Neilston train station is owner/operated by ScotRail, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Neilston station, getting in touch with ScotRail customer services may be advisable. You can phone the ScotRail contact number through our call connection service on 0843 902 8157. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Neilston railway station, or about ScotRail, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Neilston station online

While we do not have a website for Neilston , the ScotRail website is available at https://www.scotrail.co.uk. It is through there you may be able to get further details on Neilston station, although we have listed the most important contact details below.

Neilston station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Neilston station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Neilston, it is likely to be ScotRail who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.eastmidlandstrains.co.uk/information/Delay-Repay/

Neilston Station Jobs

Naturally, there are many people who would like to work at Neilston station, especially those from Neilston and surrounding areas. The best way to find out if there are any jobs available is to visit the ScotRail website career section at https://www.scotrail.co.uk/about-scotrail/careers

Neilston Station Timetables

To see live departures from Neilston station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the ScotRail website’s own timetable section here: https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes

Neilston Complaints

If you need to make a complaint about Neilston station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with ScotRail via https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure.

Neilston Station Lost Property

If you have lost any property at Neilston, it could be worth getting in touch with ScotRail via our call connection number on 0843 902 8157 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage

Neilston station postal address and email address

We have been unable to find the postal address for Neilston station – however, station owners/operators (OWNER} are available to contact via post at

Transport for Wales South Gate House Wood Street Cardiff CF10 1EW

You can contact ScotRail customer services via email on customer.relations@scotrail.co.uk, who should be able to advise on Neilston station.

Contact details for Neilston station and ScotRail

Here are all the details you may need to get in contact with Neilston station owners ScotRail. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for ScotRail customer services 0843 902 8157
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
ScotRail Website https://www.scotrail.co.uk
Neilston Jobs https://www.scotrail.co.uk/about-scotrail/careers
ScotRail Timetables https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes
ScotRail Complaints https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure
Neilston Lost Property https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage
ScotRail Delay Repay Compensation https://www.eastmidlandstrains.co.uk/information/Delay-Repay/
FAQS https://www.scotrail.co.uk/about-scotrail/contact-us/faqs
ScotRail Facebook https://en-gb.facebook.com/ScotRail/
ScotRail Twitter https://twitter.com/ScotRail?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for ScotRail https://www.scotrail.co.uk/form/customer-relations
Email for ScotRail customer.relations@scotrail.co.uk
Postal address for ScotRail head office Transport for Wales South Gate House Wood Street Cardiff CF10 1EW

ScotRail customer services opening times

If you need to get in contact with ScotRail customer services, whether about Neilston or any other matter, their opening times are listed as:

24 hours a day on every day where a train service runs

Directions to Neilston

To find out how to get to Neilston station, visit Google Maps here – or click on our map below.


Details on Neilston train station

Here we have different statistics for Neilston station.

Neilston station information

All the information you need about Neilston station.

Station Name Neilston
Longitude -4.426953315
Latitude 55.78304311
Alpha Code, or TLC NEI
National Location Code (NLC) 9773
Owner/operator ScotRail
Strategic Route System (SRS) Wichnor Jcn / Long Eaton – Chesterfield

Neilston station facts

Interested in knowing more about Neilston station? We have been able to source the following data on trains entering and exiting Neilston over the past few years. This generally acts as an indication of both how popular Neilston station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Neilston was entered and exited 396702 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Neilston station
Entries and Exits from Neilston in 2017 396702
Entries and Exits from Neilston in 2016  407772
Entries and Exits from Neilston in 2015  418768
Entries and Exits from Neilston in 2014  416712
Entries and Exits from Neilston in 2013  439950
Entries and Exits from Neilston in 2012  451290
Entries and Exits from Neilston in 2011  441004
Entries and Exits from Neilston in 2010  454026
Entries and Exits from Neilston in 2009  492250
Entries and Exits from Neilston in 2008  452868
Entries and Exits from Neilston in 2007  467706
Entries and Exits from Neilston in 2006  450903
Entries and Exits from Neilston in 2005   437427

Find out more about Neilston operator ScotRail on our central hub for them here: http://www.trainstationlocations.uk/scotrail/