New Cross Gate Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, New Cross Gate train station is owner/operated by London Overground, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about New Cross Gate station, getting in touch with London Overground customer services may be advisable. You can phone the London Overground contact number through our call connection service on 0843 509 2399. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about New Cross Gate railway station, or about London Overground, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting New Cross Gate station online

While we do not have a website for New Cross Gate , the London Overground website is available at https://tfl.gov.uk/modes/london-overground/. It is through there you may be able to get further details on New Cross Gate station, although we have listed the most important contact details below.

New Cross Gate station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from New Cross Gate station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through New Cross Gate, it is likely to be London Overground who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.southeasternrailway.co.uk/compensation

New Cross Gate Station Jobs

Naturally, there are many people who would like to work at New Cross Gate station, especially those from New Cross Gate and surrounding areas. The best way to find out if there are any jobs available is to visit the London Overground website career section at https://www.indeed.co.uk/London-Overground-jobs

New Cross Gate Station Timetables

To see live departures from New Cross Gate station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the London Overground website’s own timetable section here: https://tfl.gov.uk/modes/london-overground/london-overground-timetables

New Cross Gate Complaints

If you need to make a complaint about New Cross Gate station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with London Overground via http://www.arrivaraillondon.co.uk/customer-information/complaints-handling.

New Cross Gate Station Lost Property

If you have lost any property at New Cross Gate, it could be worth getting in touch with London Overground via our call connection number on 0843 509 2399 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://tfl.gov.uk/help-and-contact/lost-property

New Cross Gate station postal address and email address

We have been unable to find the postal address for New Cross Gate station – however, station owners/operators (OWNER} are available to contact via post at

3rd Floor, 41-51 Grey Street, Newcastle-upon-Tyne NE1 6EE

You can contact London Overground customer services via email on customerservice@tfl.gov.uk, who should be able to advise on New Cross Gate station.

Contact details for New Cross Gate station and London Overground

Here are all the details you may need to get in contact with New Cross Gate station owners London Overground. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for London Overground customer services 0843 509 2399
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
London Overground Website https://tfl.gov.uk/modes/london-overground/
New Cross Gate Jobs https://www.indeed.co.uk/London-Overground-jobs
London Overground Timetables https://tfl.gov.uk/modes/london-overground/london-overground-timetables
London Overground Complaints http://www.arrivaraillondon.co.uk/customer-information/complaints-handling
New Cross Gate Lost Property https://tfl.gov.uk/help-and-contact/lost-property
London Overground Delay Repay Compensation https://www.southeasternrailway.co.uk/compensation
FAQS https://tfl.gov.uk/help-and-contact/
London Overground Facebook https://en-gb.facebook.com/transportforlondon/
London Overground Twitter https://twitter.com/LDNOverground?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for London Overground https://tfl.gov.uk/help-and-contact/
Email for London Overground customerservice@tfl.gov.uk
Postal address for London Overground head office 3rd Floor, 41-51 Grey Street, Newcastle-upon-Tyne NE1 6EE

London Overground customer services opening times

If you need to get in contact with London Overground customer services, whether about New Cross Gate or any other matter, their opening times are listed as:

Monday to Friday – 08:00 – 16:00

Directions to New Cross Gate

To find out how to get to New Cross Gate station, visit Google Maps here – or click on our map below.


Details on New Cross Gate train station

Here we have different statistics for New Cross Gate station.

New Cross Gate station information

All the information you need about New Cross Gate station.

Station Name New Cross Gate
Longitude -0.040413385
Latitude 51.47512684
Alpha Code, or TLC NXG
National Location Code (NLC) 5345
Owner/operator London Overground
Strategic Route System (SRS) London – Chislehurst

New Cross Gate station facts

Interested in knowing more about New Cross Gate station? We have been able to source the following data on trains entering and exiting New Cross Gate over the past few years. This generally acts as an indication of both how popular New Cross Gate station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, New Cross Gate was entered and exited 6614164 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting New Cross Gate station
Entries and Exits from New Cross Gate in 2017 6614164
Entries and Exits from New Cross Gate in 2016  6024528
Entries and Exits from New Cross Gate in 2015  4364542
Entries and Exits from New Cross Gate in 2014  4328079
Entries and Exits from New Cross Gate in 2013  4368856
Entries and Exits from New Cross Gate in 2012  4009204
Entries and Exits from New Cross Gate in 2011  3011524
Entries and Exits from New Cross Gate in 2010  1838682
Entries and Exits from New Cross Gate in 2009  1832416
Entries and Exits from New Cross Gate in 2008  2088005
Entries and Exits from New Cross Gate in 2007  2338317
Entries and Exits from New Cross Gate in 2006  2352894
Entries and Exits from New Cross Gate in 2005   2330400

Find out more about New Cross Gate operator London Overground on our central hub for them here: http://www.trainstationlocations.uk/london-overground/