New Eltham Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, New Eltham train station is owner/operated by Southeastern, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about New Eltham station, getting in touch with Southeastern customer services may be advisable. You can phone the Southeastern contact number through our call connection service on 0843 509 2354. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about New Eltham railway station, or about Southeastern, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting New Eltham station online

While we do not have a website for New Eltham , the Southeastern website is available at https://www.southeasternrailway.co.uk. It is through there you may be able to get further details on New Eltham station, although we have listed the most important contact details below.

New Eltham station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from New Eltham station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through New Eltham, it is likely to be Southeastern who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.gwr.com/help-and-support/refunds-and-compensation/delay-compensation

New Eltham Station Jobs

Naturally, there are many people who would like to work at New Eltham station, especially those from New Eltham and surrounding areas. The best way to find out if there are any jobs available is to visit the Southeastern website career section at https://www.southeasternrailway.co.uk/about-us/careers-at-southeastern

New Eltham Station Timetables

To see live departures from New Eltham station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Southeastern website’s own timetable section here: https://www.southeasternrailway.co.uk/travel-information

New Eltham Complaints

If you need to make a complaint about New Eltham station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Southeastern via https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/make-a-complaint.

New Eltham Station Lost Property

If you have lost any property at New Eltham, it could be worth getting in touch with Southeastern via our call connection number on 0843 509 2354 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/lost-property

New Eltham station postal address and email address

We have been unable to find the postal address for New Eltham station – however, station owners/operators (OWNER} are available to contact via post at

Abellio Group 1 Ely Place London EC1N 6RY

You can contact Southeastern customer services via email on eyewitness@southeasternrailway.co.uk, who should be able to advise on New Eltham station.

Contact details for New Eltham station and Southeastern

Here are all the details you may need to get in contact with New Eltham station owners Southeastern. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Southeastern customer services 0843 509 2354
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Southeastern Website https://www.southeasternrailway.co.uk
New Eltham Jobs https://www.southeasternrailway.co.uk/about-us/careers-at-southeastern
Southeastern Timetables https://www.southeasternrailway.co.uk/travel-information
Southeastern Complaints https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/make-a-complaint
New Eltham Lost Property https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/lost-property
Southeastern Delay Repay Compensation https://www.gwr.com/help-and-support/refunds-and-compensation/delay-compensation
FAQS https://www.southeasternrailway.co.uk/help-and-contact
Southeastern Facebook https://www.facebook.com/Southeastern-163182690403542/?ref=hl
Southeastern Twitter https://twitter.com/Se_Railway
Online customer service desk for Southeastern https://www.southeasternrailway.co.uk/contact
Email for Southeastern eyewitness@southeasternrailway.co.uk
Postal address for Southeastern head office Abellio Group 1 Ely Place London EC1N 6RY

Southeastern customer services opening times

If you need to get in contact with Southeastern customer services, whether about New Eltham or any other matter, their opening times are listed as:

Monday to Sunday 24 hours a day

Directions to New Eltham

To find out how to get to New Eltham station, visit Google Maps here – or click on our map below.


Details on New Eltham train station

Here we have different statistics for New Eltham station.

New Eltham station information

All the information you need about New Eltham station.

Station Name New Eltham
Longitude 0.070533166
Latitude 51.4380578
Alpha Code, or TLC NEH
National Location Code (NLC) 5119
Owner/operator Southeastern
Strategic Route System (SRS) Reading – Didcot

New Eltham station facts

Interested in knowing more about New Eltham station? We have been able to source the following data on trains entering and exiting New Eltham over the past few years. This generally acts as an indication of both how popular New Eltham station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, New Eltham was entered and exited 2231694 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting New Eltham station
Entries and Exits from New Eltham in 2017 2231694
Entries and Exits from New Eltham in 2016  2288748
Entries and Exits from New Eltham in 2015  2554130
Entries and Exits from New Eltham in 2014  2483492
Entries and Exits from New Eltham in 2013  2370770
Entries and Exits from New Eltham in 2012  2329374
Entries and Exits from New Eltham in 2011  2285480
Entries and Exits from New Eltham in 2010  2220350
Entries and Exits from New Eltham in 2009  2339610
Entries and Exits from New Eltham in 2008  2394627
Entries and Exits from New Eltham in 2007  2238595
Entries and Exits from New Eltham in 2006  1742900
Entries and Exits from New Eltham in 2005   1689423

Find out more about New Eltham operator Southeastern on our central hub for them here: http://www.trainstationlocations.uk/southeastern/