New Malden Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, New Malden train station is owner/operated by South West Trains, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about New Malden station, getting in touch with South West Trains customer services may be advisable. You can phone the South West Trains contact number through our call connection service on 0843 538 5372. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about New Malden railway station, or about South West Trains, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting New Malden station online

While we do not have a website for New Malden , the South West Trains website is available at https://www.southwesternrailway.com. It is through there you may be able to get further details on New Malden station, although we have listed the most important contact details below.

New Malden station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from New Malden station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through New Malden, it is likely to be South West Trains who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation

New Malden Station Jobs

Naturally, there are many people who would like to work at New Malden station, especially those from New Malden and surrounding areas. The best way to find out if there are any jobs available is to visit the South West Trains website career section at https://www.southwesternrailway.com/other/about-us/our-plan/people

New Malden Station Timetables

To see live departures from New Malden station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the South West Trains website’s own timetable section here: https://www.southwesternrailway.com/plan-my-journey/timetables

New Malden Complaints

If you need to make a complaint about New Malden station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with South West Trains via https://www.southwesternrailway.com/contact-and-help/complaints.

New Malden Station Lost Property

If you have lost any property at New Malden, it could be worth getting in touch with South West Trains via our call connection number on 0843 538 5372 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.southwesternrailway.com/contact-and-help/lost-property

New Malden station postal address and email address

We have been unable to find the postal address for New Malden station – however, station owners/operators (OWNER} are available to contact via post at

Atrium Court 50 Waterloo Street Glasgow G2 6HQ

You can contact South West Trains customer services via email on customerrelations@swrailway.com, who should be able to advise on New Malden station.

Contact details for New Malden station and South West Trains

Here are all the details you may need to get in contact with New Malden station owners South West Trains. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for South West Trains customer services 0843 538 5372
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
South West Trains Website https://www.southwesternrailway.com
New Malden Jobs https://www.southwesternrailway.com/other/about-us/our-plan/people
South West Trains Timetables https://www.southwesternrailway.com/plan-my-journey/timetables
South West Trains Complaints https://www.southwesternrailway.com/contact-and-help/complaints
New Malden Lost Property https://www.southwesternrailway.com/contact-and-help/lost-property
South West Trains Delay Repay Compensation https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation
FAQS https://www.southwesternrailway.com/contact-and-help/faqs
South West Trains Facebook https://en-gb.facebook.com/SWRailway/
South West Trains Twitter https://twitter.com/sw_help?lang=en
Online customer service desk for South West Trains https://www.southwesternrailway.com/contact-and-help/contact-us
Email for South West Trains customerrelations@swrailway.com
Postal address for South West Trains head office Atrium Court 50 Waterloo Street Glasgow G2 6HQ

South West Trains customer services opening times

If you need to get in contact with South West Trains customer services, whether about New Malden or any other matter, their opening times are listed as:

24 hours a day on every day where a train service runs

Directions to New Malden

To find out how to get to New Malden station, visit Google Maps here – or click on our map below.


Details on New Malden train station

Here we have different statistics for New Malden station.

New Malden station information

All the information you need about New Malden station.

Station Name New Malden
Longitude -0.255939631
Latitude 51.40407333
Alpha Code, or TLC NEM
National Location Code (NLC) 5567
Owner/operator South West Trains
Strategic Route System (SRS) Southampton – Weymouth

New Malden station facts

Interested in knowing more about New Malden station? We have been able to source the following data on trains entering and exiting New Malden over the past few years. This generally acts as an indication of both how popular New Malden station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, New Malden was entered and exited 2981406 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting New Malden station
Entries and Exits from New Malden in 2017 2981406
Entries and Exits from New Malden in 2016  3012520
Entries and Exits from New Malden in 2015  3523712
Entries and Exits from New Malden in 2014  3473600
Entries and Exits from New Malden in 2013  3403912
Entries and Exits from New Malden in 2012  3325270
Entries and Exits from New Malden in 2011  3234438
Entries and Exits from New Malden in 2010  3044468
Entries and Exits from New Malden in 2009  3112980
Entries and Exits from New Malden in 2008  3346608
Entries and Exits from New Malden in 2007  3263198
Entries and Exits from New Malden in 2006  1840780
Entries and Exits from New Malden in 2005   1892032

Find out more about New Malden operator South West Trains on our central hub for them here: http://www.trainstationlocations.uk/south-western-railway/