Newcastle Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Newcastle train station is owner/operated by London North Eastern Railway (LNER), who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Newcastle station, getting in touch with London North Eastern Railway (LNER) customer services may be advisable. You can phone the London North Eastern Railway (LNER) contact number through our call connection service on 0843 506 0295. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Newcastle railway station, or about London North Eastern Railway (LNER), you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Newcastle station online

While we do not have a website for Newcastle , the London North Eastern Railway (LNER) website is available at https://www.lner.co.uk. It is through there you may be able to get further details on Newcastle station, although we have listed the most important contact details below.

Newcastle station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Newcastle station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Newcastle, it is likely to be London North Eastern Railway (LNER) who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://tfl.gov.uk/corporate/publications-and-reports/refunds

Newcastle Station Jobs

Naturally, there are many people who would like to work at Newcastle station, especially those from Newcastle and surrounding areas. The best way to find out if there are any jobs available is to visit the London North Eastern Railway (LNER) website career section at https://www.lner.co.uk/about-us/working-for-east-coast/

Newcastle Station Timetables

To see live departures from Newcastle station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the London North Eastern Railway (LNER) website’s own timetable section here: https://www.lner.co.uk/travel-information/

Newcastle Complaints

If you need to make a complaint about Newcastle station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with London North Eastern Railway (LNER) via https://www.lner.co.uk/customer-service/contact-us/.

Newcastle Station Lost Property

If you have lost any property at Newcastle, it could be worth getting in touch with London North Eastern Railway (LNER) via our call connection number on 0843 506 0295 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.lner.co.uk/customer-service/lost-property/

Newcastle station postal address and email address

We have been unable to find the postal address for Newcastle station – however, station owners/operators (OWNER} are available to contact via post at

Arriva Rail North Limited 1 Admiral Way Doxford International Business Park Sunderland SR3 3XP

You can contact London North Eastern Railway (LNER) customer services via email on customers@LNER.co.uk, who should be able to advise on Newcastle station.

Contact details for Newcastle station and London North Eastern Railway (LNER)

Here are all the details you may need to get in contact with Newcastle station owners London North Eastern Railway (LNER). If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for London North Eastern Railway (LNER) customer services 0843 506 0295
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
London North Eastern Railway (LNER) Website https://www.lner.co.uk
Newcastle Jobs https://www.lner.co.uk/about-us/working-for-east-coast/
London North Eastern Railway (LNER) Timetables https://www.lner.co.uk/travel-information/
London North Eastern Railway (LNER) Complaints https://www.lner.co.uk/customer-service/contact-us/
Newcastle Lost Property https://www.lner.co.uk/customer-service/lost-property/
London North Eastern Railway (LNER) Delay Repay Compensation https://tfl.gov.uk/corporate/publications-and-reports/refunds
FAQS https://www.lner.co.uk/faq/
London North Eastern Railway (LNER) Facebook https://en-gb.facebook.com/LNERail/
London North Eastern Railway (LNER) Twitter https://twitter.com/lner?lang=en
Online customer service desk for London North Eastern Railway (LNER) http://www.lner.co.uk/get-in-touch
Email for London North Eastern Railway (LNER) customers@LNER.co.uk
Postal address for London North Eastern Railway (LNER) head office Arriva Rail North Limited 1 Admiral Way Doxford International Business Park Sunderland SR3 3XP

London North Eastern Railway (LNER) customer services opening times

If you need to get in contact with London North Eastern Railway (LNER) customer services, whether about Newcastle or any other matter, their opening times are listed as:

Monday to Friday 08:00 – 20:00 Saturday – 08:00 – 20:00 Sunday – 11:00 – 20:00

Directions to Newcastle

To find out how to get to Newcastle station, visit Google Maps here – or click on our map below.


Details on Newcastle train station

Here we have different statistics for Newcastle station.

Newcastle station information

All the information you need about Newcastle station.

Station Name Newcastle
Longitude -1.617279986
Latitude 54.96840279
Alpha Code, or TLC NCL
National Location Code (NLC) 7728
Owner/operator London North Eastern Railway (LNER)
Strategic Route System (SRS) Bethnal Green – Stansted Airport

Newcastle station facts

Interested in knowing more about Newcastle station? We have been able to source the following data on trains entering and exiting Newcastle over the past few years. This generally acts as an indication of both how popular Newcastle station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Newcastle was entered and exited 8426644 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Newcastle station
Entries and Exits from Newcastle in 2017 8426644
Entries and Exits from Newcastle in 2016  8189528
Entries and Exits from Newcastle in 2015  8053112
Entries and Exits from Newcastle in 2014  8025155
Entries and Exits from Newcastle in 2013  7808258
Entries and Exits from Newcastle in 2012  7706476
Entries and Exits from Newcastle in 2011  7500338
Entries and Exits from Newcastle in 2010  7163284
Entries and Exits from Newcastle in 2009  7098624
Entries and Exits from Newcastle in 2008  6447267
Entries and Exits from Newcastle in 2007  6230498
Entries and Exits from Newcastle in 2006  6108240
Entries and Exits from Newcastle in 2005   5728348

Find out more about Newcastle operator London North Eastern Railway (LNER) on our central hub for them here: http://www.trainstationlocations.uk/london-north-eastern-railway/