North Queensferry Railway Station | Contact details, numbers, statistics, more

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According to details provided to us, North Queensferry train station is owner/operated by ScotRail, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about North Queensferry station, getting in touch with ScotRail customer services may be advisable. You can phone the ScotRail contact number through our call connection service on 0843 902 8157. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about North Queensferry railway station, or about ScotRail, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting North Queensferry station online

While we do not have a website for North Queensferry , the ScotRail website is available at https://www.scotrail.co.uk. It is through there you may be able to get further details on North Queensferry station, although we have listed the most important contact details below.

North Queensferry station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from North Queensferry station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through North Queensferry, it is likely to be ScotRail who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee

North Queensferry Station Jobs

Naturally, there are many people who would like to work at North Queensferry station, especially those from North Queensferry and surrounding areas. The best way to find out if there are any jobs available is to visit the ScotRail website career section at https://www.scotrail.co.uk/about-scotrail/careers

North Queensferry Station Timetables

To see live departures from North Queensferry station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the ScotRail website’s own timetable section here: https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes

North Queensferry Complaints

If you need to make a complaint about North Queensferry station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with ScotRail via https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure.

North Queensferry Station Lost Property

If you have lost any property at North Queensferry, it could be worth getting in touch with ScotRail via our call connection number on 0843 902 8157 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage

North Queensferry station postal address and email address

We have been unable to find the postal address for North Queensferry station – however, station owners/operators (OWNER} are available to contact via post at

Prospect House – 1 Prospect Place Millennium Way, Pride Park Derby Derbyshire DE24 8HG

You can contact ScotRail customer services via email on customer.relations@scotrail.co.uk, who should be able to advise on North Queensferry station.

Contact details for North Queensferry station and ScotRail

Here are all the details you may need to get in contact with North Queensferry station owners ScotRail. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for ScotRail customer services 0843 902 8157
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
ScotRail Website https://www.scotrail.co.uk
North Queensferry Jobs https://www.scotrail.co.uk/about-scotrail/careers
ScotRail Timetables https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes
ScotRail Complaints https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure
North Queensferry Lost Property https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage
ScotRail Delay Repay Compensation https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee
FAQS https://www.scotrail.co.uk/about-scotrail/contact-us/faqs
ScotRail Facebook https://en-gb.facebook.com/ScotRail/
ScotRail Twitter https://twitter.com/ScotRail?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for ScotRail https://www.scotrail.co.uk/form/customer-relations
Email for ScotRail customer.relations@scotrail.co.uk
Postal address for ScotRail head office Prospect House – 1 Prospect Place Millennium Way, Pride Park Derby Derbyshire DE24 8HG

ScotRail customer services opening times

If you need to get in contact with ScotRail customer services, whether about North Queensferry or any other matter, their opening times are listed as:

Monday to Sunday – 07:00 – 22:00

Directions to North Queensferry

To find out how to get to North Queensferry station, visit Google Maps here – or click on our map below.


Details on North Queensferry train station

Here we have different statistics for North Queensferry station.

North Queensferry station information

All the information you need about North Queensferry station.

Station Name North Queensferry
Longitude -3.394585215
Latitude 56.01250445
Alpha Code, or TLC NQU
National Location Code (NLC) 9189
Owner/operator ScotRail
Strategic Route System (SRS) Far North and Kyle Line

North Queensferry station facts

Interested in knowing more about North Queensferry station? We have been able to source the following data on trains entering and exiting North Queensferry over the past few years. This generally acts as an indication of both how popular North Queensferry station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, North Queensferry was entered and exited 156472 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting North Queensferry station
Entries and Exits from North Queensferry in 2017 156472
Entries and Exits from North Queensferry in 2016  163826
Entries and Exits from North Queensferry in 2015  159700
Entries and Exits from North Queensferry in 2014  146952
Entries and Exits from North Queensferry in 2013  137604
Entries and Exits from North Queensferry in 2012  132652
Entries and Exits from North Queensferry in 2011  137820
Entries and Exits from North Queensferry in 2010  135748
Entries and Exits from North Queensferry in 2009  137044
Entries and Exits from North Queensferry in 2008  129179
Entries and Exits from North Queensferry in 2007  120257
Entries and Exits from North Queensferry in 2006  112984
Entries and Exits from North Queensferry in 2005   110180

Find out more about North Queensferry operator ScotRail on our central hub for them here: http://www.trainstationlocations.uk/scotrail/