Old Street Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

According to details provided to us, Old Street train station is owner/operated by Govia Thameslink Railway, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Old Street station, getting in touch with Govia Thameslink Railway customer services may be advisable. You can phone the Govia Thameslink Railway contact number through our call connection service on 0843 509 2398. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Old Street railway station, or about Govia Thameslink Railway, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

Contents

Contacting Old Street station online

While we do not have a website for Old Street , the Govia Thameslink Railway website is available at https://www.thameslinkrailway.com. It is through there you may be able to get further details on Old Street station, although we have listed the most important contact details below.

Old Street station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Old Street station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Old Street, it is likely to be Govia Thameslink Railway who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.northernrailway.co.uk/corporate/compensation-information

Old Street Station Jobs

Naturally, there are many people who would like to work at Old Street station, especially those from Old Street and surrounding areas. The best way to find out if there are any jobs available is to visit the Govia Thameslink Railway website career section at https://www.thameslinkrailway.com/careers

Old Street Station Timetables

To see live departures from Old Street station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Govia Thameslink Railway website’s own timetable section here: https://www.thameslinkrailway.com/travel-information

Old Street Complaints

If you need to make a complaint about Old Street station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Govia Thameslink Railway via https://www.thameslinkrailway.com/help-and-support/contact-us/complaints-handling-procedure.

Old Street Station Lost Property

If you have lost any property at Old Street, it could be worth getting in touch with Govia Thameslink Railway via our call connection number on 0843 509 2398 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property

Old Street station postal address and email address

We have been unable to find the postal address for Old Street station – however, station owners/operators (OWNER} are available to contact via post at

Transport for Wales South Gate House Wood Street Cardiff CF10 1EW

You can contact Govia Thameslink Railway customer services via email on customerservices@thameslinkrailway.com, who should be able to advise on Old Street station.

Contact details for Old Street station and Govia Thameslink Railway

Here are all the details you may need to get in contact with Old Street station owners Govia Thameslink Railway. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Govia Thameslink Railway customer services 0843 509 2398
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Govia Thameslink Railway Website https://www.thameslinkrailway.com
Old Street Jobs https://www.thameslinkrailway.com/careers
Govia Thameslink Railway Timetables https://www.thameslinkrailway.com/travel-information
Govia Thameslink Railway Complaints https://www.thameslinkrailway.com/help-and-support/contact-us/complaints-handling-procedure
Old Street Lost Property https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property
Govia Thameslink Railway Delay Repay Compensation https://www.northernrailway.co.uk/corporate/compensation-information
FAQS https://www.thameslinkrailway.com/help-and-support/contact-us/faqs
Govia Thameslink Railway Facebook https://en-gb.facebook.com/TLRailUK/
Govia Thameslink Railway Twitter https://twitter.com/tlrailuk?lang=en
Online customer service desk for Govia Thameslink Railway http://www.thameslinkrailway.com/contact-us/
Email for Govia Thameslink Railway customerservices@thameslinkrailway.com
Postal address for Govia Thameslink Railway head office Transport for Wales South Gate House Wood Street Cardiff CF10 1EW

Govia Thameslink Railway customer services opening times

If you need to get in contact with Govia Thameslink Railway customer services, whether about Old Street or any other matter, their opening times are listed as:

Monday to Sunday – 06:00 – 23:00

Directions to Old Street

To find out how to get to Old Street station, visit Google Maps here – or click on our map below.


Details on Old Street train station

Here we have different statistics for Old Street station.

Old Street station information

All the information you need about Old Street station.

Station Name Old Street
Longitude -0.088535169
Latitude 51.52583015
Alpha Code, or TLC OLD
National Location Code (NLC) 6003
Owner/operator Govia Thameslink Railway
Strategic Route System (SRS) Newcastle – Border [nr Berwick]

Old Street station facts

Interested in knowing more about Old Street station? We have been able to source the following data on trains entering and exiting Old Street over the past few years. This generally acts as an indication of both how popular Old Street station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Old Street was entered and exited 5323546 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Old Street station
Entries and Exits from Old Street in 2017 5323546
Entries and Exits from Old Street in 2016  3611484
Entries and Exits from Old Street in 2015  1682134
Entries and Exits from Old Street in 2014  1455920
Entries and Exits from Old Street in 2013  1396260
Entries and Exits from Old Street in 2012  1336722
Entries and Exits from Old Street in 2011  1434785
Entries and Exits from Old Street in 2010  1326797
Entries and Exits from Old Street in 2009  827762
Entries and Exits from Old Street in 2008  813166
Entries and Exits from Old Street in 2007  733612
Entries and Exits from Old Street in 2006  0
Entries and Exits from Old Street in 2005   0

Find out more about Old Street operator Govia Thameslink Railway on our central hub for them here: http://www.trainstationlocations.uk/govia-thameslink-railway/