Penrith Railway Station | Contact details, numbers, statistics, more

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According to details provided to us, Penrith train station is owner/operated by Virgin Trains (West Coast), who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Penrith station, getting in touch with Virgin Trains (West Coast) customer services may be advisable. You can phone the Virgin Trains (West Coast) contact number through our call connection service on 0843 902 8106. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Penrith railway station, or about Virgin Trains (West Coast), you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Penrith station online

While we do not have a website for Penrith , the Virgin Trains (West Coast) website is available at https://www.virgintrains.co.uk. It is through there you may be able to get further details on Penrith station, although we have listed the most important contact details below.

Penrith station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Penrith station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Penrith, it is likely to be Virgin Trains (West Coast) who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.lner.co.uk/faq/refunds-compensation/

Penrith Station Jobs

Naturally, there are many people who would like to work at Penrith station, especially those from Penrith and surrounding areas. The best way to find out if there are any jobs available is to visit the Virgin Trains (West Coast) website career section at https://www.virgintrains.co.uk/about/careers

Penrith Station Timetables

To see live departures from Penrith station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Virgin Trains (West Coast) website’s own timetable section here: https://www.virgintrains.co.uk/travel-updates/train-timetables

Penrith Complaints

If you need to make a complaint about Penrith station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Virgin Trains (West Coast) via https://www.virgintrains.co.uk/complaint-enquiry.

Penrith Station Lost Property

If you have lost any property at Penrith, it could be worth getting in touch with Virgin Trains (West Coast) via our call connection number on 0843 902 8106 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.virgintrains.co.uk/help-and-contact/lost-property

Penrith station postal address and email address

We have been unable to find the postal address for Penrith station – however, station owners/operators (OWNER} are available to contact via post at

Great Western Railway, Milford House, 1 Milford Street, Swindon, SN1 1H

You can contact Virgin Trains (West Coast) customer services via email on Customer.Resolutions@virgintrains.co.uk, who should be able to advise on Penrith station.

Contact details for Penrith station and Virgin Trains (West Coast)

Here are all the details you may need to get in contact with Penrith station owners Virgin Trains (West Coast). If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Virgin Trains (West Coast) customer services 0843 902 8106
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Virgin Trains (West Coast) Website https://www.virgintrains.co.uk
Penrith Jobs https://www.virgintrains.co.uk/about/careers
Virgin Trains (West Coast) Timetables https://www.virgintrains.co.uk/travel-updates/train-timetables
Virgin Trains (West Coast) Complaints https://www.virgintrains.co.uk/complaint-enquiry
Penrith Lost Property https://www.virgintrains.co.uk/help-and-contact/lost-property
Virgin Trains (West Coast) Delay Repay Compensation https://www.lner.co.uk/faq/refunds-compensation/
FAQS https://www.virgintrains.co.uk/help-and-contact
Virgin Trains (West Coast) Facebook https://en-gb.facebook.com/virgintrains/
Virgin Trains (West Coast) Twitter https://twitter.com/VirginTrains?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for Virgin Trains (West Coast) http://www.virgintrains.co.uk/contact/
Email for Virgin Trains (West Coast) Customer.Resolutions@virgintrains.co.uk
Postal address for Virgin Trains (West Coast) head office Great Western Railway, Milford House, 1 Milford Street, Swindon, SN1 1H

Virgin Trains (West Coast) customer services opening times

If you need to get in contact with Virgin Trains (West Coast) customer services, whether about Penrith or any other matter, their opening times are listed as:

Monday to Sunday – 06:00 – 23:00

Directions to Penrith

To find out how to get to Penrith station, visit Google Maps here – or click on our map below.


Details on Penrith train station

Here we have different statistics for Penrith station.

Penrith station information

All the information you need about Penrith station.

Station Name Penrith
Longitude -2.758881115
Latitude 54.66180803
Alpha Code, or TLC PNR
National Location Code (NLC) 2102
Owner/operator Virgin Trains (West Coast)
Strategic Route System (SRS) Northallerton – Newcastle

Penrith station facts

Interested in knowing more about Penrith station? We have been able to source the following data on trains entering and exiting Penrith over the past few years. This generally acts as an indication of both how popular Penrith station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Penrith was entered and exited 547208 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Penrith station
Entries and Exits from Penrith in 2017 547208
Entries and Exits from Penrith in 2016  498428
Entries and Exits from Penrith in 2015  475964
Entries and Exits from Penrith in 2014  439958
Entries and Exits from Penrith in 2013  429500
Entries and Exits from Penrith in 2012  419734
Entries and Exits from Penrith in 2011  411358
Entries and Exits from Penrith in 2010  390228
Entries and Exits from Penrith in 2009  359160
Entries and Exits from Penrith in 2008  340543
Entries and Exits from Penrith in 2007  307534
Entries and Exits from Penrith in 2006  267135
Entries and Exits from Penrith in 2005   241337

Find out more about Penrith operator Virgin Trains (West Coast) on our central hub for them here: http://www.trainstationlocations.uk/virgin-trains/