Polmont Railway Station | Contact details, numbers, statistics, more

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According to details provided to us, Polmont train station is owner/operated by ScotRail, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Polmont station, getting in touch with ScotRail customer services may be advisable. You can phone the ScotRail contact number through our call connection service on 0843 902 8157. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Polmont railway station, or about ScotRail, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Polmont station online

While we do not have a website for Polmont , the ScotRail website is available at https://www.scotrail.co.uk. It is through there you may be able to get further details on Polmont station, although we have listed the most important contact details below.

Polmont station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Polmont station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Polmont, it is likely to be ScotRail who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.northernrailway.co.uk/corporate/compensation-information

Polmont Station Jobs

Naturally, there are many people who would like to work at Polmont station, especially those from Polmont and surrounding areas. The best way to find out if there are any jobs available is to visit the ScotRail website career section at https://www.scotrail.co.uk/about-scotrail/careers

Polmont Station Timetables

To see live departures from Polmont station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the ScotRail website’s own timetable section here: https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes

Polmont Complaints

If you need to make a complaint about Polmont station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with ScotRail via https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure.

Polmont Station Lost Property

If you have lost any property at Polmont, it could be worth getting in touch with ScotRail via our call connection number on 0843 902 8157 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage

Polmont station postal address and email address

We have been unable to find the postal address for Polmont station – however, station owners/operators (OWNER} are available to contact via post at

Transport for Wales South Gate House Wood Street Cardiff CF10 1EW

You can contact ScotRail customer services via email on customer.relations@scotrail.co.uk, who should be able to advise on Polmont station.

Contact details for Polmont station and ScotRail

Here are all the details you may need to get in contact with Polmont station owners ScotRail. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for ScotRail customer services 0843 902 8157
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
ScotRail Website https://www.scotrail.co.uk
Polmont Jobs https://www.scotrail.co.uk/about-scotrail/careers
ScotRail Timetables https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes
ScotRail Complaints https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure
Polmont Lost Property https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage
ScotRail Delay Repay Compensation https://www.northernrailway.co.uk/corporate/compensation-information
FAQS https://www.scotrail.co.uk/about-scotrail/contact-us/faqs
ScotRail Facebook https://en-gb.facebook.com/ScotRail/
ScotRail Twitter https://twitter.com/ScotRail?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for ScotRail https://www.scotrail.co.uk/form/customer-relations
Email for ScotRail customer.relations@scotrail.co.uk
Postal address for ScotRail head office Transport for Wales South Gate House Wood Street Cardiff CF10 1EW

ScotRail customer services opening times

If you need to get in contact with ScotRail customer services, whether about Polmont or any other matter, their opening times are listed as:

Customer Services are available between 07:00 and 22:00, 7 days a week.

Directions to Polmont

To find out how to get to Polmont station, visit Google Maps here – or click on our map below.


Details on Polmont train station

Here we have different statistics for Polmont station.

Polmont station information

All the information you need about Polmont station.

Station Name Polmont
Longitude -3.714973683
Latitude 55.98474134
Alpha Code, or TLC PMT
National Location Code (NLC) 9936
Owner/operator ScotRail
Strategic Route System (SRS) Guide Bridge – Glossop / Hadfield

Polmont station facts

Interested in knowing more about Polmont station? We have been able to source the following data on trains entering and exiting Polmont over the past few years. This generally acts as an indication of both how popular Polmont station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Polmont was entered and exited 756212 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Polmont station
Entries and Exits from Polmont in 2017 756212
Entries and Exits from Polmont in 2016  732716
Entries and Exits from Polmont in 2015  748226
Entries and Exits from Polmont in 2014  722406
Entries and Exits from Polmont in 2013  695318
Entries and Exits from Polmont in 2012  687672
Entries and Exits from Polmont in 2011  660918
Entries and Exits from Polmont in 2010  651690
Entries and Exits from Polmont in 2009  639562
Entries and Exits from Polmont in 2008  634208
Entries and Exits from Polmont in 2007  616929
Entries and Exits from Polmont in 2006  607116
Entries and Exits from Polmont in 2005   587230

Find out more about Polmont operator ScotRail on our central hub for them here: http://www.trainstationlocations.uk/scotrail/