Pontypool and New Inn Railway Station | Contact details, numbers, statistics, more

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According to details provided to us, Pontypool and New Inn train station is owner/operated by Transport for Wales, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Pontypool and New Inn station, getting in touch with Transport for Wales customer services may be advisable. You can phone the Transport for Wales contact number through our call connection service on 0843 509 2389. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Pontypool and New Inn railway station, or about Transport for Wales, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Pontypool and New Inn station online

While we do not have a website for Pontypool and New Inn , the Transport for Wales website is available at https://tfw.gov.wales. It is through there you may be able to get further details on Pontypool and New Inn station, although we have listed the most important contact details below.

Pontypool and New Inn station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Pontypool and New Inn station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Pontypool and New Inn, it is likely to be Transport for Wales who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation

Pontypool and New Inn Station Jobs

Naturally, there are many people who would like to work at Pontypool and New Inn station, especially those from Pontypool and New Inn and surrounding areas. The best way to find out if there are any jobs available is to visit the Transport for Wales website career section at https://tfw.gov.wales/about/careers

Pontypool and New Inn Station Timetables

To see live departures from Pontypool and New Inn station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Transport for Wales website’s own timetable section here: https://www.journeycheck.com/tfwrail/

Pontypool and New Inn Complaints

If you need to make a complaint about Pontypool and New Inn station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Transport for Wales via https://tfwrail.wales/complaint-submission.

Pontypool and New Inn Station Lost Property

If you have lost any property at Pontypool and New Inn, it could be worth getting in touch with Transport for Wales via our call connection number on 0843 509 2389 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://tfwrail.wales/lost-property

Pontypool and New Inn station postal address and email address

We have been unable to find the postal address for Pontypool and New Inn station – however, station owners/operators (OWNER} are available to contact via post at

Atrium Court 50 Waterloo Street Glasgow G2 6HQ

You can contact Transport for Wales customer services via email on customer.relations@tfwrail.wales, who should be able to advise on Pontypool and New Inn station.

Contact details for Pontypool and New Inn station and Transport for Wales

Here are all the details you may need to get in contact with Pontypool and New Inn station owners Transport for Wales. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Transport for Wales customer services 0843 509 2389
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Transport for Wales Website https://tfw.gov.wales
Pontypool and New Inn Jobs https://tfw.gov.wales/about/careers
Transport for Wales Timetables https://www.journeycheck.com/tfwrail/
Transport for Wales Complaints https://tfwrail.wales/complaint-submission
Pontypool and New Inn Lost Property https://tfwrail.wales/lost-property
Transport for Wales Delay Repay Compensation https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation
FAQS https://www.journeycheck.com/tfwrail/info/faqs
Transport for Wales Facebook https://en-gb.facebook.com/pages/category/Government-Organization/Transport-for-Wales-Trafnidiaeth-Cymru-126096828005267/
Transport for Wales Twitter https://twitter.com/transport_wales?lang=en
Online customer service desk for Transport for Wales https://tfw.gov.wales/contact
Email for Transport for Wales customer.relations@tfwrail.wales
Postal address for Transport for Wales head office Atrium Court 50 Waterloo Street Glasgow G2 6HQ

Transport for Wales customer services opening times

If you need to get in contact with Transport for Wales customer services, whether about Pontypool and New Inn or any other matter, their opening times are listed as:

24 hours a day on every day where a train service runs

Directions to Pontypool and New Inn

To find out how to get to Pontypool and New Inn station, visit Google Maps here – or click on our map below.


Details on Pontypool and New Inn train station

Here we have different statistics for Pontypool and New Inn station.

Pontypool and New Inn station information

All the information you need about Pontypool and New Inn station.

Station Name Pontypool and New Inn
Longitude -3.014236804
Latitude 51.69796713
Alpha Code, or TLC PPL
National Location Code (NLC) 3744
Owner/operator Transport for Wales
Strategic Route System (SRS) Southampton – Weymouth

Pontypool and New Inn station facts

Interested in knowing more about Pontypool and New Inn station? We have been able to source the following data on trains entering and exiting Pontypool and New Inn over the past few years. This generally acts as an indication of both how popular Pontypool and New Inn station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Pontypool and New Inn was entered and exited 71832 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Pontypool and New Inn station
Entries and Exits from Pontypool and New Inn in 2017 71832
Entries and Exits from Pontypool and New Inn in 2016  67700
Entries and Exits from Pontypool and New Inn in 2015  58504
Entries and Exits from Pontypool and New Inn in 2014  58100
Entries and Exits from Pontypool and New Inn in 2013  54878
Entries and Exits from Pontypool and New Inn in 2012  49176
Entries and Exits from Pontypool and New Inn in 2011  40590
Entries and Exits from Pontypool and New Inn in 2010  39252
Entries and Exits from Pontypool and New Inn in 2009  34688
Entries and Exits from Pontypool and New Inn in 2008  35176
Entries and Exits from Pontypool and New Inn in 2007  33410
Entries and Exits from Pontypool and New Inn in 2006  36922
Entries and Exits from Pontypool and New Inn in 2005   39876

Find out more about Pontypool and New Inn operator Transport for Wales on our central hub for them here: http://www.trainstationlocations.uk/transport-for-wales/