Prestatyn Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Prestatyn train station is owner/operated by Transport for Wales, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Prestatyn station, getting in touch with Transport for Wales customer services may be advisable. You can phone the Transport for Wales contact number through our call connection service on 0843 509 2389. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Prestatyn railway station, or about Transport for Wales, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Prestatyn station online

While we do not have a website for Prestatyn , the Transport for Wales website is available at https://tfw.gov.wales. It is through there you may be able to get further details on Prestatyn station, although we have listed the most important contact details below.

Prestatyn station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Prestatyn station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Prestatyn, it is likely to be Transport for Wales who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee

Prestatyn Station Jobs

Naturally, there are many people who would like to work at Prestatyn station, especially those from Prestatyn and surrounding areas. The best way to find out if there are any jobs available is to visit the Transport for Wales website career section at https://tfw.gov.wales/about/careers

Prestatyn Station Timetables

To see live departures from Prestatyn station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Transport for Wales website’s own timetable section here: https://www.journeycheck.com/tfwrail/

Prestatyn Complaints

If you need to make a complaint about Prestatyn station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Transport for Wales via https://tfwrail.wales/complaint-submission.

Prestatyn Station Lost Property

If you have lost any property at Prestatyn, it could be worth getting in touch with Transport for Wales via our call connection number on 0843 509 2389 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://tfwrail.wales/lost-property

Prestatyn station postal address and email address

We have been unable to find the postal address for Prestatyn station – however, station owners/operators (OWNER} are available to contact via post at

Transport for Wales South Gate House Wood Street Cardiff CF10 1EW

You can contact Transport for Wales customer services via email on customer.relations@tfwrail.wales, who should be able to advise on Prestatyn station.

Contact details for Prestatyn station and Transport for Wales

Here are all the details you may need to get in contact with Prestatyn station owners Transport for Wales. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Transport for Wales customer services 0843 509 2389
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Transport for Wales Website https://tfw.gov.wales
Prestatyn Jobs https://tfw.gov.wales/about/careers
Transport for Wales Timetables https://www.journeycheck.com/tfwrail/
Transport for Wales Complaints https://tfwrail.wales/complaint-submission
Prestatyn Lost Property https://tfwrail.wales/lost-property
Transport for Wales Delay Repay Compensation https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee
FAQS https://www.journeycheck.com/tfwrail/info/faqs
Transport for Wales Facebook https://en-gb.facebook.com/pages/category/Government-Organization/Transport-for-Wales-Trafnidiaeth-Cymru-126096828005267/
Transport for Wales Twitter https://twitter.com/transport_wales?lang=en
Online customer service desk for Transport for Wales https://tfw.gov.wales/contact
Email for Transport for Wales customer.relations@tfwrail.wales
Postal address for Transport for Wales head office Transport for Wales South Gate House Wood Street Cardiff CF10 1EW

Transport for Wales customer services opening times

If you need to get in contact with Transport for Wales customer services, whether about Prestatyn or any other matter, their opening times are listed as:

24 hours a day on every day where a train service runs

Directions to Prestatyn

To find out how to get to Prestatyn station, visit Google Maps here – or click on our map below.


Details on Prestatyn train station

Here we have different statistics for Prestatyn station.

Prestatyn station information

All the information you need about Prestatyn station.

Station Name Prestatyn
Longitude -3.407132373
Latitude 53.33650146
Alpha Code, or TLC PRT
National Location Code (NLC) 2521
Owner/operator Transport for Wales
Strategic Route System (SRS) Glasgow North Electric Routes

Prestatyn station facts

Interested in knowing more about Prestatyn station? We have been able to source the following data on trains entering and exiting Prestatyn over the past few years. This generally acts as an indication of both how popular Prestatyn station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Prestatyn was entered and exited 346732 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Prestatyn station
Entries and Exits from Prestatyn in 2017 346732
Entries and Exits from Prestatyn in 2016  349430
Entries and Exits from Prestatyn in 2015  349284
Entries and Exits from Prestatyn in 2014  362890
Entries and Exits from Prestatyn in 2013  362116
Entries and Exits from Prestatyn in 2012  362196
Entries and Exits from Prestatyn in 2011  335994
Entries and Exits from Prestatyn in 2010  333652
Entries and Exits from Prestatyn in 2009  320632
Entries and Exits from Prestatyn in 2008  283099
Entries and Exits from Prestatyn in 2007  276558
Entries and Exits from Prestatyn in 2006  249699
Entries and Exits from Prestatyn in 2005   247979

Find out more about Prestatyn operator Transport for Wales on our central hub for them here: http://www.trainstationlocations.uk/transport-for-wales/