Prestonpans Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Prestonpans train station is owner/operated by ScotRail, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Prestonpans station, getting in touch with ScotRail customer services may be advisable. You can phone the ScotRail contact number through our call connection service on 0843 902 8157. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Prestonpans railway station, or about ScotRail, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Prestonpans station online

While we do not have a website for Prestonpans , the ScotRail website is available at https://www.scotrail.co.uk. It is through there you may be able to get further details on Prestonpans station, although we have listed the most important contact details below.

Prestonpans station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Prestonpans station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Prestonpans, it is likely to be ScotRail who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.eastmidlandstrains.co.uk/information/Delay-Repay/

Prestonpans Station Jobs

Naturally, there are many people who would like to work at Prestonpans station, especially those from Prestonpans and surrounding areas. The best way to find out if there are any jobs available is to visit the ScotRail website career section at https://www.scotrail.co.uk/about-scotrail/careers

Prestonpans Station Timetables

To see live departures from Prestonpans station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the ScotRail website’s own timetable section here: https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes

Prestonpans Complaints

If you need to make a complaint about Prestonpans station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with ScotRail via https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure.

Prestonpans Station Lost Property

If you have lost any property at Prestonpans, it could be worth getting in touch with ScotRail via our call connection number on 0843 902 8157 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage

Prestonpans station postal address and email address

We have been unable to find the postal address for Prestonpans station – however, station owners/operators (OWNER} are available to contact via post at

Govia Thameslink Railway PO Box 10240 Ashby-de-le-Zouch Leicestershire LE65 9EB

You can contact ScotRail customer services via email on customer.relations@scotrail.co.uk, who should be able to advise on Prestonpans station.

Contact details for Prestonpans station and ScotRail

Here are all the details you may need to get in contact with Prestonpans station owners ScotRail. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for ScotRail customer services 0843 902 8157
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
ScotRail Website https://www.scotrail.co.uk
Prestonpans Jobs https://www.scotrail.co.uk/about-scotrail/careers
ScotRail Timetables https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes
ScotRail Complaints https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure
Prestonpans Lost Property https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage
ScotRail Delay Repay Compensation https://www.eastmidlandstrains.co.uk/information/Delay-Repay/
FAQS https://www.scotrail.co.uk/about-scotrail/contact-us/faqs
ScotRail Facebook https://en-gb.facebook.com/ScotRail/
ScotRail Twitter https://twitter.com/ScotRail?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for ScotRail https://www.scotrail.co.uk/form/customer-relations
Email for ScotRail customer.relations@scotrail.co.uk
Postal address for ScotRail head office Govia Thameslink Railway PO Box 10240 Ashby-de-le-Zouch Leicestershire LE65 9EB

ScotRail customer services opening times

If you need to get in contact with ScotRail customer services, whether about Prestonpans or any other matter, their opening times are listed as:

24 hours a day on every day where a train service runs

Directions to Prestonpans

To find out how to get to Prestonpans station, visit Google Maps here – or click on our map below.


Details on Prestonpans train station

Here we have different statistics for Prestonpans station.

Prestonpans station information

All the information you need about Prestonpans station.

Station Name Prestonpans
Longitude -2.974768342
Latitude 55.95310165
Alpha Code, or TLC PST
National Location Code (NLC) 9366
Owner/operator ScotRail
Strategic Route System (SRS) Wichnor Jcn / Long Eaton – Chesterfield

Prestonpans station facts

Interested in knowing more about Prestonpans station? We have been able to source the following data on trains entering and exiting Prestonpans over the past few years. This generally acts as an indication of both how popular Prestonpans station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Prestonpans was entered and exited 257518 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Prestonpans station
Entries and Exits from Prestonpans in 2017 257518
Entries and Exits from Prestonpans in 2016  274344
Entries and Exits from Prestonpans in 2015  271460
Entries and Exits from Prestonpans in 2014  252242
Entries and Exits from Prestonpans in 2013  237070
Entries and Exits from Prestonpans in 2012  210638
Entries and Exits from Prestonpans in 2011  206808
Entries and Exits from Prestonpans in 2010  202296
Entries and Exits from Prestonpans in 2009  192574
Entries and Exits from Prestonpans in 2008  170388
Entries and Exits from Prestonpans in 2007  142604
Entries and Exits from Prestonpans in 2006  129192
Entries and Exits from Prestonpans in 2005   108398

Find out more about Prestonpans operator ScotRail on our central hub for them here: http://www.trainstationlocations.uk/scotrail/