Rock Ferry Railway Station | Contact details, numbers, statistics, more

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According to details provided to us, Rock Ferry train station is owner/operated by Merseyrail, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Rock Ferry station, getting in touch with Merseyrail customer services may be advisable. You can phone the Merseyrail contact number through our call connection service on 0843 509 2406. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Rock Ferry railway station, or about Merseyrail, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Rock Ferry station online

While we do not have a website for Rock Ferry , the Merseyrail website is available at https://www.merseyrail.org. It is through there you may be able to get further details on Rock Ferry station, although we have listed the most important contact details below.

Rock Ferry station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Rock Ferry station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Rock Ferry, it is likely to be Merseyrail who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.southeasternrailway.co.uk/compensation

Rock Ferry Station Jobs

Naturally, there are many people who would like to work at Rock Ferry station, especially those from Rock Ferry and surrounding areas. The best way to find out if there are any jobs available is to visit the Merseyrail website career section at https://www.merseyrail.org/about-merseyrail/careers.aspx

Rock Ferry Station Timetables

To see live departures from Rock Ferry station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Merseyrail website’s own timetable section here: https://www.merseyrail.org/tickets-passes.aspx

Rock Ferry Complaints

If you need to make a complaint about Rock Ferry station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Merseyrail via https://www.merseyrail.org/contact-us/complaints-form.aspx.

Rock Ferry Station Lost Property

If you have lost any property at Rock Ferry, it could be worth getting in touch with Merseyrail via our call connection number on 0843 509 2406 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage

Rock Ferry station postal address and email address

We have been unable to find the postal address for Rock Ferry station – however, station owners/operators (OWNER} are available to contact via post at

Transport for Wales South Gate House Wood Street Cardiff CF10 1EW

You can contact Merseyrail customer services via email on customer.relations@scotrail.co.uk, who should be able to advise on Rock Ferry station.

Contact details for Rock Ferry station and Merseyrail

Here are all the details you may need to get in contact with Rock Ferry station owners Merseyrail. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Merseyrail customer services 0843 509 2406
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Merseyrail Website https://www.merseyrail.org
Rock Ferry Jobs https://www.merseyrail.org/about-merseyrail/careers.aspx
Merseyrail Timetables https://www.merseyrail.org/tickets-passes.aspx
Merseyrail Complaints https://www.merseyrail.org/contact-us/complaints-form.aspx
Rock Ferry Lost Property https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage
Merseyrail Delay Repay Compensation https://www.southeasternrailway.co.uk/compensation
FAQS https://www.scotrail.co.uk/about-scotrail/contact-us/faqs
Merseyrail Facebook https://www.facebook.com/MerseyrailLtd/
Merseyrail Twitter https://twitter.com/merseyrail?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for Merseyrail https://www.scotrail.co.uk/form/customer-relations
Email for Merseyrail customer.relations@scotrail.co.uk
Postal address for Merseyrail head office Transport for Wales South Gate House Wood Street Cardiff CF10 1EW

Merseyrail customer services opening times

If you need to get in contact with Merseyrail customer services, whether about Rock Ferry or any other matter, their opening times are listed as:

24 hours a day on every day where a train service runs

Directions to Rock Ferry

To find out how to get to Rock Ferry station, visit Google Maps here – or click on our map below.


Details on Rock Ferry train station

Here we have different statistics for Rock Ferry station.

Rock Ferry station information

All the information you need about Rock Ferry station.

Station Name Rock Ferry
Longitude -3.010826773
Latitude 53.37265296
Alpha Code, or TLC RFY
National Location Code (NLC) 2189
Owner/operator Merseyrail
Strategic Route System (SRS) Dartford Lines to Gravesend and Hayes Branch

Rock Ferry station facts

Interested in knowing more about Rock Ferry station? We have been able to source the following data on trains entering and exiting Rock Ferry over the past few years. This generally acts as an indication of both how popular Rock Ferry station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Rock Ferry was entered and exited 665678 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Rock Ferry station
Entries and Exits from Rock Ferry in 2017 665678
Entries and Exits from Rock Ferry in 2016  711696
Entries and Exits from Rock Ferry in 2015  713364
Entries and Exits from Rock Ferry in 2014  718804
Entries and Exits from Rock Ferry in 2013  975912
Entries and Exits from Rock Ferry in 2012  1020856
Entries and Exits from Rock Ferry in 2011  1002074
Entries and Exits from Rock Ferry in 2010  952524
Entries and Exits from Rock Ferry in 2009  1025346
Entries and Exits from Rock Ferry in 2008  398707
Entries and Exits from Rock Ferry in 2007  370922
Entries and Exits from Rock Ferry in 2006  396002
Entries and Exits from Rock Ferry in 2005   377706

Find out more about Rock Ferry operator Merseyrail on our central hub for them here: http://www.trainstationlocations.uk/merseyrail/