Shepherds Bush Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Shepherds Bush train station is owner/operated by London Overground, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Shepherds Bush station, getting in touch with London Overground customer services may be advisable. You can phone the London Overground contact number through our call connection service on 0843 509 2399. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Shepherds Bush railway station, or about London Overground, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Shepherds Bush station online

While we do not have a website for Shepherds Bush , the London Overground website is available at https://tfl.gov.uk/modes/london-overground/. It is through there you may be able to get further details on Shepherds Bush station, although we have listed the most important contact details below.

Shepherds Bush station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Shepherds Bush station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Shepherds Bush, it is likely to be London Overground who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.northernrailway.co.uk/corporate/compensation-information

Shepherds Bush Station Jobs

Naturally, there are many people who would like to work at Shepherds Bush station, especially those from Shepherds Bush and surrounding areas. The best way to find out if there are any jobs available is to visit the London Overground website career section at https://www.indeed.co.uk/London-Overground-jobs

Shepherds Bush Station Timetables

To see live departures from Shepherds Bush station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the London Overground website’s own timetable section here: https://tfl.gov.uk/modes/london-overground/london-overground-timetables

Shepherds Bush Complaints

If you need to make a complaint about Shepherds Bush station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with London Overground via http://www.arrivaraillondon.co.uk/customer-information/complaints-handling.

Shepherds Bush Station Lost Property

If you have lost any property at Shepherds Bush, it could be worth getting in touch with London Overground via our call connection number on 0843 509 2399 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.northernrailway.co.uk/travel/lost-property

Shepherds Bush station postal address and email address

We have been unable to find the postal address for Shepherds Bush station – however, station owners/operators (OWNER} are available to contact via post at

134 Edmund Street Birmingham West Midlands West Midlands B2 2ES

You can contact London Overground customer services via email on enquiries@northernrailway.co.uk, who should be able to advise on Shepherds Bush station.

Contact details for Shepherds Bush station and London Overground

Here are all the details you may need to get in contact with Shepherds Bush station owners London Overground. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for London Overground customer services 0843 509 2399
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
London Overground Website https://tfl.gov.uk/modes/london-overground/
Shepherds Bush Jobs https://www.indeed.co.uk/London-Overground-jobs
London Overground Timetables https://tfl.gov.uk/modes/london-overground/london-overground-timetables
London Overground Complaints http://www.arrivaraillondon.co.uk/customer-information/complaints-handling
Shepherds Bush Lost Property https://www.northernrailway.co.uk/travel/lost-property
London Overground Delay Repay Compensation https://www.northernrailway.co.uk/corporate/compensation-information
FAQS https://www.northernrailway.co.uk/faq/tickets
London Overground Facebook https://en-gb.facebook.com/transportforlondon/
London Overground Twitter https://twitter.com/LDNOverground?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for London Overground https://www.northernrailway.co.uk/help/contact/66-general-enquiry
Email for London Overground enquiries@northernrailway.co.uk
Postal address for London Overground head office 134 Edmund Street Birmingham West Midlands West Midlands B2 2ES

London Overground customer services opening times

If you need to get in contact with London Overground customer services, whether about Shepherds Bush or any other matter, their opening times are listed as:

Monday to Sunday – 06:00 – 23:00

Directions to Shepherds Bush

To find out how to get to Shepherds Bush station, visit Google Maps here – or click on our map below.


Details on Shepherds Bush train station

Here we have different statistics for Shepherds Bush station.

Shepherds Bush station information

All the information you need about Shepherds Bush station.

Station Name Shepherds Bush
Longitude -0.217654117
Latitude 51.50528336
Alpha Code, or TLC SPB
National Location Code (NLC) 9587
Owner/operator London Overground
Strategic Route System (SRS) Leeds – Skipton / Ilkley

Shepherds Bush station facts

Interested in knowing more about Shepherds Bush station? We have been able to source the following data on trains entering and exiting Shepherds Bush over the past few years. This generally acts as an indication of both how popular Shepherds Bush station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Shepherds Bush was entered and exited 7984042 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Shepherds Bush station
Entries and Exits from Shepherds Bush in 2017 7984042
Entries and Exits from Shepherds Bush in 2016  8653428
Entries and Exits from Shepherds Bush in 2015  4433470
Entries and Exits from Shepherds Bush in 2014  3932956
Entries and Exits from Shepherds Bush in 2013  3818228
Entries and Exits from Shepherds Bush in 2012  3148594
Entries and Exits from Shepherds Bush in 2011  2240736
Entries and Exits from Shepherds Bush in 2010  1014896
Entries and Exits from Shepherds Bush in 2009  247534
Entries and Exits from Shepherds Bush in 2008  2675
Entries and Exits from Shepherds Bush in 2007  0
Entries and Exits from Shepherds Bush in 2006  0
Entries and Exits from Shepherds Bush in 2005   0

Find out more about Shepherds Bush operator London Overground on our central hub for them here: http://www.trainstationlocations.uk/london-overground/