Shotton Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Shotton train station is owner/operated by Transport for Wales, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Shotton station, getting in touch with Transport for Wales customer services may be advisable. You can phone the Transport for Wales contact number through our call connection service on 0843 509 2389. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Shotton railway station, or about Transport for Wales, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Shotton station online

While we do not have a website for Shotton , the Transport for Wales website is available at https://tfw.gov.wales. It is through there you may be able to get further details on Shotton station, although we have listed the most important contact details below.

Shotton station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Shotton station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Shotton, it is likely to be Transport for Wales who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.chilternrailways.co.uk/faq/refunds-and-compensation

Shotton Station Jobs

Naturally, there are many people who would like to work at Shotton station, especially those from Shotton and surrounding areas. The best way to find out if there are any jobs available is to visit the Transport for Wales website career section at https://tfw.gov.wales/about/careers

Shotton Station Timetables

To see live departures from Shotton station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Transport for Wales website’s own timetable section here: https://www.journeycheck.com/tfwrail/

Shotton Complaints

If you need to make a complaint about Shotton station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Transport for Wales via https://tfwrail.wales/complaint-submission.

Shotton Station Lost Property

If you have lost any property at Shotton, it could be worth getting in touch with Transport for Wales via our call connection number on 0843 509 2389 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage

Shotton station postal address and email address

We have been unable to find the postal address for Shotton station – however, station owners/operators (OWNER} are available to contact via post at

Govia Thameslink Railway PO Box 10240 Ashby-de-le-Zouch Leicestershire LE65 9EB

You can contact Transport for Wales customer services via email on customer.relations@scotrail.co.uk, who should be able to advise on Shotton station.

Contact details for Shotton station and Transport for Wales

Here are all the details you may need to get in contact with Shotton station owners Transport for Wales. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Transport for Wales customer services 0843 509 2389
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Transport for Wales Website https://tfw.gov.wales
Shotton Jobs https://tfw.gov.wales/about/careers
Transport for Wales Timetables https://www.journeycheck.com/tfwrail/
Transport for Wales Complaints https://tfwrail.wales/complaint-submission
Shotton Lost Property https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage
Transport for Wales Delay Repay Compensation https://www.chilternrailways.co.uk/faq/refunds-and-compensation
FAQS https://www.scotrail.co.uk/about-scotrail/contact-us/faqs
Transport for Wales Facebook https://en-gb.facebook.com/pages/category/Government-Organization/Transport-for-Wales-Trafnidiaeth-Cymru-126096828005267/
Transport for Wales Twitter https://twitter.com/transport_wales?lang=en
Online customer service desk for Transport for Wales https://www.scotrail.co.uk/form/customer-relations
Email for Transport for Wales customer.relations@scotrail.co.uk
Postal address for Transport for Wales head office Govia Thameslink Railway PO Box 10240 Ashby-de-le-Zouch Leicestershire LE65 9EB

Transport for Wales customer services opening times

If you need to get in contact with Transport for Wales customer services, whether about Shotton or any other matter, their opening times are listed as:

Monday to Sunday 24 hours a day

Directions to Shotton

To find out how to get to Shotton station, visit Google Maps here – or click on our map below.


Details on Shotton train station

Here we have different statistics for Shotton station.

Shotton station information

All the information you need about Shotton station.

Station Name Shotton
Longitude -3.038424988
Latitude 53.21254419
Alpha Code, or TLC SHT
National Location Code (NLC) 2546
Owner/operator Transport for Wales
Strategic Route System (SRS) Marylebone – Aynho Jcn

Shotton station facts

Interested in knowing more about Shotton station? We have been able to source the following data on trains entering and exiting Shotton over the past few years. This generally acts as an indication of both how popular Shotton station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Shotton was entered and exited 234124 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Shotton station
Entries and Exits from Shotton in 2017 234124
Entries and Exits from Shotton in 2016  237194
Entries and Exits from Shotton in 2015  240596
Entries and Exits from Shotton in 2014  247938
Entries and Exits from Shotton in 2013  246270
Entries and Exits from Shotton in 2012  246266
Entries and Exits from Shotton in 2011  218370
Entries and Exits from Shotton in 2010  201788
Entries and Exits from Shotton in 2009  190566
Entries and Exits from Shotton in 2008  184406
Entries and Exits from Shotton in 2007  168317
Entries and Exits from Shotton in 2006  163974
Entries and Exits from Shotton in 2005   162455

Find out more about Shotton operator Transport for Wales on our central hub for them here: http://www.trainstationlocations.uk/transport-for-wales/