Shrewsbury Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Shrewsbury train station is owner/operated by Transport for Wales, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Shrewsbury station, getting in touch with Transport for Wales customer services may be advisable. You can phone the Transport for Wales contact number through our call connection service on 0843 509 2389. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Shrewsbury railway station, or about Transport for Wales, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Shrewsbury station online

While we do not have a website for Shrewsbury , the Transport for Wales website is available at https://tfw.gov.wales. It is through there you may be able to get further details on Shrewsbury station, although we have listed the most important contact details below.

Shrewsbury station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Shrewsbury station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Shrewsbury, it is likely to be Transport for Wales who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee

Shrewsbury Station Jobs

Naturally, there are many people who would like to work at Shrewsbury station, especially those from Shrewsbury and surrounding areas. The best way to find out if there are any jobs available is to visit the Transport for Wales website career section at https://tfw.gov.wales/about/careers

Shrewsbury Station Timetables

To see live departures from Shrewsbury station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Transport for Wales website’s own timetable section here: https://www.journeycheck.com/tfwrail/

Shrewsbury Complaints

If you need to make a complaint about Shrewsbury station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Transport for Wales via https://tfwrail.wales/complaint-submission.

Shrewsbury Station Lost Property

If you have lost any property at Shrewsbury, it could be worth getting in touch with Transport for Wales via our call connection number on 0843 509 2389 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage

Shrewsbury station postal address and email address

We have been unable to find the postal address for Shrewsbury station – however, station owners/operators (OWNER} are available to contact via post at

Atrium Court 50 Waterloo Street Glasgow G2 6HQ

You can contact Transport for Wales customer services via email on customer.relations@scotrail.co.uk, who should be able to advise on Shrewsbury station.

Contact details for Shrewsbury station and Transport for Wales

Here are all the details you may need to get in contact with Shrewsbury station owners Transport for Wales. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Transport for Wales customer services 0843 509 2389
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Transport for Wales Website https://tfw.gov.wales
Shrewsbury Jobs https://tfw.gov.wales/about/careers
Transport for Wales Timetables https://www.journeycheck.com/tfwrail/
Transport for Wales Complaints https://tfwrail.wales/complaint-submission
Shrewsbury Lost Property https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage
Transport for Wales Delay Repay Compensation https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee
FAQS https://www.scotrail.co.uk/about-scotrail/contact-us/faqs
Transport for Wales Facebook https://en-gb.facebook.com/pages/category/Government-Organization/Transport-for-Wales-Trafnidiaeth-Cymru-126096828005267/
Transport for Wales Twitter https://twitter.com/transport_wales?lang=en
Online customer service desk for Transport for Wales https://www.scotrail.co.uk/form/customer-relations
Email for Transport for Wales customer.relations@scotrail.co.uk
Postal address for Transport for Wales head office Atrium Court 50 Waterloo Street Glasgow G2 6HQ

Transport for Wales customer services opening times

If you need to get in contact with Transport for Wales customer services, whether about Shrewsbury or any other matter, their opening times are listed as:

24 hours a day on every day where a train service runs

Directions to Shrewsbury

To find out how to get to Shrewsbury station, visit Google Maps here – or click on our map below.


Details on Shrewsbury train station

Here we have different statistics for Shrewsbury station.

Shrewsbury station information

All the information you need about Shrewsbury station.

Station Name Shrewsbury
Longitude -2.749761591
Latitude 52.71193124
Alpha Code, or TLC SHR
National Location Code (NLC) 4387
Owner/operator Transport for Wales
Strategic Route System (SRS) Muirhouse Jcn – East Kilbride / Kilmarnock

Shrewsbury station facts

Interested in knowing more about Shrewsbury station? We have been able to source the following data on trains entering and exiting Shrewsbury over the past few years. This generally acts as an indication of both how popular Shrewsbury station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Shrewsbury was entered and exited 2087820 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Shrewsbury station
Entries and Exits from Shrewsbury in 2017 2087820
Entries and Exits from Shrewsbury in 2016  1979248
Entries and Exits from Shrewsbury in 2015  1911258
Entries and Exits from Shrewsbury in 2014  1801680
Entries and Exits from Shrewsbury in 2013  1749732
Entries and Exits from Shrewsbury in 2012  1730390
Entries and Exits from Shrewsbury in 2011  1676850
Entries and Exits from Shrewsbury in 2010  1630474
Entries and Exits from Shrewsbury in 2009  1595812
Entries and Exits from Shrewsbury in 2008  1460860
Entries and Exits from Shrewsbury in 2007  1342789
Entries and Exits from Shrewsbury in 2006  1316852
Entries and Exits from Shrewsbury in 2005   1295483

Find out more about Shrewsbury operator Transport for Wales on our central hub for them here: http://www.trainstationlocations.uk/transport-for-wales/