Southall Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Southall train station is owner/operated by Great Western Railway, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Southall station, getting in touch with Great Western Railway customer services may be advisable. You can phone the Great Western Railway contact number through our call connection service on 0843 509 2377. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Southall railway station, or about Great Western Railway, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Southall station online

While we do not have a website for Southall , the Great Western Railway website is available at https://www.gwr.com. It is through there you may be able to get further details on Southall station, although we have listed the most important contact details below.

Southall station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Southall station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Southall, it is likely to be Great Western Railway who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://tfwrail.wales/delay-compensation

Southall Station Jobs

Naturally, there are many people who would like to work at Southall station, especially those from Southall and surrounding areas. The best way to find out if there are any jobs available is to visit the Great Western Railway website career section at https://www.gwr.com/careers

Southall Station Timetables

To see live departures from Southall station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Great Western Railway website’s own timetable section here: https://www.gwr.com/plan-journey/train-times

Southall Complaints

If you need to make a complaint about Southall station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Great Western Railway via https://www.gwr.com/making-a-complaint.

Southall Station Lost Property

If you have lost any property at Southall, it could be worth getting in touch with Great Western Railway via our call connection number on 0843 509 2377 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property

Southall station postal address and email address

We have been unable to find the postal address for Southall station – however, station owners/operators (OWNER} are available to contact via post at

Abellio Group 1 Ely Place London EC1N 6RY

You can contact Great Western Railway customer services via email on customerservices@thameslinkrailway.com, who should be able to advise on Southall station.

Contact details for Southall station and Great Western Railway

Here are all the details you may need to get in contact with Southall station owners Great Western Railway. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Great Western Railway customer services 0843 509 2377
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Great Western Railway Website https://www.gwr.com
Southall Jobs https://www.gwr.com/careers
Great Western Railway Timetables https://www.gwr.com/plan-journey/train-times
Great Western Railway Complaints https://www.gwr.com/making-a-complaint
Southall Lost Property https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property
Great Western Railway Delay Repay Compensation https://tfwrail.wales/delay-compensation
FAQS https://www.thameslinkrailway.com/help-and-support/contact-us/faqs
Great Western Railway Facebook https://en-gb.facebook.com/gwruk/
Great Western Railway Twitter https://twitter.com/GWRHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for Great Western Railway http://www.thameslinkrailway.com/contact-us/
Email for Great Western Railway customerservices@thameslinkrailway.com
Postal address for Great Western Railway head office Abellio Group 1 Ely Place London EC1N 6RY

Great Western Railway customer services opening times

If you need to get in contact with Great Western Railway customer services, whether about Southall or any other matter, their opening times are listed as:

Monday to Friday 08:00 – 20:00 Saturday – 08:00 – 20:00 Sunday – 11:00 – 20:00

Directions to Southall

To find out how to get to Southall station, visit Google Maps here – or click on our map below.


Details on Southall train station

Here we have different statistics for Southall station.

Southall station information

All the information you need about Southall station.

Station Name Southall
Longitude -0.378610374
Latitude 51.50595552
Alpha Code, or TLC STL
National Location Code (NLC) 3187
Owner/operator Great Western Railway
Strategic Route System (SRS) South Wales Valleys

Southall station facts

Interested in knowing more about Southall station? We have been able to source the following data on trains entering and exiting Southall over the past few years. This generally acts as an indication of both how popular Southall station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Southall was entered and exited 2683640 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Southall station
Entries and Exits from Southall in 2017 2683640
Entries and Exits from Southall in 2016  2791162
Entries and Exits from Southall in 2015  2422096
Entries and Exits from Southall in 2014  2305922
Entries and Exits from Southall in 2013  2222226
Entries and Exits from Southall in 2012  2121978
Entries and Exits from Southall in 2011  1902144
Entries and Exits from Southall in 2010  1338300
Entries and Exits from Southall in 2009  1462314
Entries and Exits from Southall in 2008  1634665
Entries and Exits from Southall in 2007  1558579
Entries and Exits from Southall in 2006  859286
Entries and Exits from Southall in 2005   865929

Find out more about Southall operator Great Western Railway on our central hub for them here: http://www.trainstationlocations.uk/great-western-railway/