Staines Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Staines train station is owner/operated by South West Trains, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Staines station, getting in touch with South West Trains customer services may be advisable. You can phone the South West Trains contact number through our call connection service on 0843 538 5372. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Staines railway station, or about South West Trains, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

Contents

Contacting Staines station online

While we do not have a website for Staines , the South West Trains website is available at https://www.southwesternrailway.com. It is through there you may be able to get further details on Staines station, although we have listed the most important contact details below.

Staines station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Staines station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Staines, it is likely to be South West Trains who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.greateranglia.co.uk/about-us/our-performance/delay-repay

Staines Station Jobs

Naturally, there are many people who would like to work at Staines station, especially those from Staines and surrounding areas. The best way to find out if there are any jobs available is to visit the South West Trains website career section at https://www.southwesternrailway.com/other/about-us/our-plan/people

Staines Station Timetables

To see live departures from Staines station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the South West Trains website’s own timetable section here: https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes

Staines Complaints

If you need to make a complaint about Staines station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with South West Trains via https://www.southwesternrailway.com/contact-and-help/complaints.

Staines Station Lost Property

If you have lost any property at Staines, it could be worth getting in touch with South West Trains via our call connection number on 0843 538 5372 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://tfwrail.wales/lost-property

Staines station postal address and email address

We have been unable to find the postal address for Staines station – however, station owners/operators (OWNER} are available to contact via post at

Govia Thameslink Railway PO Box 10240 Ashby-de-le-Zouch Leicestershire LE65 9EB

You can contact South West Trains customer services via email on customer.relations@tfwrail.wales, who should be able to advise on Staines station.

Contact details for Staines station and South West Trains

Here are all the details you may need to get in contact with Staines station owners South West Trains. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for South West Trains customer services 0843 538 5372
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
South West Trains Website https://www.southwesternrailway.com
Staines Jobs https://www.southwesternrailway.com/other/about-us/our-plan/people
South West Trains Timetables https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes
South West Trains Complaints https://www.southwesternrailway.com/contact-and-help/complaints
Staines Lost Property https://tfwrail.wales/lost-property
South West Trains Delay Repay Compensation https://www.greateranglia.co.uk/about-us/our-performance/delay-repay
FAQS https://www.journeycheck.com/tfwrail/info/faqs
South West Trains Facebook https://en-gb.facebook.com/SWRailway/
South West Trains Twitter https://twitter.com/sw_help?lang=en
Online customer service desk for South West Trains https://tfw.gov.wales/contact
Email for South West Trains customer.relations@tfwrail.wales
Postal address for South West Trains head office Govia Thameslink Railway PO Box 10240 Ashby-de-le-Zouch Leicestershire LE65 9EB

South West Trains customer services opening times

If you need to get in contact with South West Trains customer services, whether about Staines or any other matter, their opening times are listed as:

Monday to Friday – 08:00 – 16:00

Directions to Staines

To find out how to get to Staines station, visit Google Maps here – or click on our map below.


Details on Staines train station

Here we have different statistics for Staines station.

Staines station information

All the information you need about Staines station.

Station Name Staines
Longitude -0.503164533
Latitude 51.43245453
Alpha Code, or TLC SNS
National Location Code (NLC) 5670
Owner/operator South West Trains
Strategic Route System (SRS) East Suffolk Line and Norfolk Branches

Staines station facts

Interested in knowing more about Staines station? We have been able to source the following data on trains entering and exiting Staines over the past few years. This generally acts as an indication of both how popular Staines station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Staines was entered and exited 2771474 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Staines station
Entries and Exits from Staines in 2017 2771474
Entries and Exits from Staines in 2016  2777174
Entries and Exits from Staines in 2015  2881160
Entries and Exits from Staines in 2014  2849914
Entries and Exits from Staines in 2013  2825096
Entries and Exits from Staines in 2012  2898060
Entries and Exits from Staines in 2011  2799298
Entries and Exits from Staines in 2010  2717060
Entries and Exits from Staines in 2009  2756660
Entries and Exits from Staines in 2008  2629739
Entries and Exits from Staines in 2007  2250362
Entries and Exits from Staines in 2006  2097188
Entries and Exits from Staines in 2005   2023639

Find out more about Staines operator South West Trains on our central hub for them here: http://www.trainstationlocations.uk/south-western-railway/