Staplehurst Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Staplehurst train station is owner/operated by Southeastern, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Staplehurst station, getting in touch with Southeastern customer services may be advisable. You can phone the Southeastern contact number through our call connection service on 0843 509 2354. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Staplehurst railway station, or about Southeastern, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Staplehurst station online

While we do not have a website for Staplehurst , the Southeastern website is available at https://www.southeasternrailway.co.uk. It is through there you may be able to get further details on Staplehurst station, although we have listed the most important contact details below.

Staplehurst station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Staplehurst station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Staplehurst, it is likely to be Southeastern who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation

Staplehurst Station Jobs

Naturally, there are many people who would like to work at Staplehurst station, especially those from Staplehurst and surrounding areas. The best way to find out if there are any jobs available is to visit the Southeastern website career section at https://www.southeasternrailway.co.uk/about-us/careers-at-southeastern

Staplehurst Station Timetables

To see live departures from Staplehurst station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Southeastern website’s own timetable section here: https://www.londonnorthwesternrailway.co.uk

Staplehurst Complaints

If you need to make a complaint about Staplehurst station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Southeastern via https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/make-a-complaint.

Staplehurst Station Lost Property

If you have lost any property at Staplehurst, it could be worth getting in touch with Southeastern via our call connection number on 0843 509 2354 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property

Staplehurst station postal address and email address

We have been unable to find the postal address for Staplehurst station – however, station owners/operators (OWNER} are available to contact via post at

Abellio Group 1 Ely Place London EC1N 6RY

You can contact Southeastern customer services via email on customerservices@thameslinkrailway.com, who should be able to advise on Staplehurst station.

Contact details for Staplehurst station and Southeastern

Here are all the details you may need to get in contact with Staplehurst station owners Southeastern. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Southeastern customer services 0843 509 2354
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Southeastern Website https://www.southeasternrailway.co.uk
Staplehurst Jobs https://www.southeasternrailway.co.uk/about-us/careers-at-southeastern
Southeastern Timetables https://www.londonnorthwesternrailway.co.uk
Southeastern Complaints https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/make-a-complaint
Staplehurst Lost Property https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property
Southeastern Delay Repay Compensation https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation
FAQS https://www.thameslinkrailway.com/help-and-support/contact-us/faqs
Southeastern Facebook https://www.facebook.com/Southeastern-163182690403542/?ref=hl
Southeastern Twitter https://twitter.com/Se_Railway
Online customer service desk for Southeastern http://www.thameslinkrailway.com/contact-us/
Email for Southeastern customerservices@thameslinkrailway.com
Postal address for Southeastern head office Abellio Group 1 Ely Place London EC1N 6RY

Southeastern customer services opening times

If you need to get in contact with Southeastern customer services, whether about Staplehurst or any other matter, their opening times are listed as:

Monday to Sunday – 06:00 – 22:00

Directions to Staplehurst

To find out how to get to Staplehurst station, visit Google Maps here – or click on our map below.


Details on Staplehurst train station

Here we have different statistics for Staplehurst station.

Staplehurst station information

All the information you need about Staplehurst station.

Station Name Staplehurst
Longitude 0.550438388
Latitude 51.17146481
Alpha Code, or TLC SPU
National Location Code (NLC) 5228
Owner/operator Southeastern
Strategic Route System (SRS) Cosham – St Denys / Eastleigh

Staplehurst station facts

Interested in knowing more about Staplehurst station? We have been able to source the following data on trains entering and exiting Staplehurst over the past few years. This generally acts as an indication of both how popular Staplehurst station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Staplehurst was entered and exited 851240 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Staplehurst station
Entries and Exits from Staplehurst in 2017 851240
Entries and Exits from Staplehurst in 2016  857746
Entries and Exits from Staplehurst in 2015  888016
Entries and Exits from Staplehurst in 2014  848157
Entries and Exits from Staplehurst in 2013  863280
Entries and Exits from Staplehurst in 2012  900502
Entries and Exits from Staplehurst in 2011  879230
Entries and Exits from Staplehurst in 2010  866010
Entries and Exits from Staplehurst in 2009  922704
Entries and Exits from Staplehurst in 2008  933658
Entries and Exits from Staplehurst in 2007  886971
Entries and Exits from Staplehurst in 2006  840190
Entries and Exits from Staplehurst in 2005   814663

Find out more about Staplehurst operator Southeastern on our central hub for them here: http://www.trainstationlocations.uk/southeastern/