Sunderland Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
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According to details provided to us, Sunderland train station is owner/operated by Northern, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Sunderland station, getting in touch with Northern customer services may be advisable. You can phone the Northern contact number through our call connection service on 0843 506 0219. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Sunderland railway station, or about Northern, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Sunderland station online

While we do not have a website for Sunderland , the Northern website is available at https://www.northernrailway.co.uk. It is through there you may be able to get further details on Sunderland station, although we have listed the most important contact details below.

Sunderland station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Sunderland station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Sunderland, it is likely to be Northern who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.thameslinkrailway.com/tickets/buy-tickets/refunds-and-changing-your-ticket

Sunderland Station Jobs

Naturally, there are many people who would like to work at Sunderland station, especially those from Sunderland and surrounding areas. The best way to find out if there are any jobs available is to visit the Northern website career section at https://www.northernrailway.co.uk/corporate/careers

Sunderland Station Timetables

To see live departures from Sunderland station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Northern website’s own timetable section here: https://www.londonnorthwesternrailway.co.uk

Sunderland Complaints

If you need to make a complaint about Sunderland station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Northern via https://www.northernrailway.co.uk/help/contact/318-make-a-complaint.

Sunderland Station Lost Property

If you have lost any property at Sunderland, it could be worth getting in touch with Northern via our call connection number on 0843 506 0219 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://tfl.gov.uk/help-and-contact/lost-property

Sunderland station postal address and email address

We have been unable to find the postal address for Sunderland station – however, station owners/operators (OWNER} are available to contact via post at

Govia Thameslink Railway PO Box 10240 Ashby-de-le-Zouch Leicestershire LE65 9EB

You can contact Northern customer services via email on customerservice@tfl.gov.uk, who should be able to advise on Sunderland station.

Contact details for Sunderland station and Northern

Here are all the details you may need to get in contact with Sunderland station owners Northern. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Northern customer services 0843 506 0219
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Northern Website https://www.northernrailway.co.uk
Sunderland Jobs https://www.northernrailway.co.uk/corporate/careers
Northern Timetables https://www.londonnorthwesternrailway.co.uk
Northern Complaints https://www.northernrailway.co.uk/help/contact/318-make-a-complaint
Sunderland Lost Property https://tfl.gov.uk/help-and-contact/lost-property
Northern Delay Repay Compensation https://www.thameslinkrailway.com/tickets/buy-tickets/refunds-and-changing-your-ticket
FAQS https://tfl.gov.uk/help-and-contact/
Northern Facebook https://en-gb.facebook.com/northernassist/
Northern Twitter https://twitter.com/northernassist?lang=en
Online customer service desk for Northern https://tfl.gov.uk/help-and-contact/
Email for Northern customerservice@tfl.gov.uk
Postal address for Northern head office Govia Thameslink Railway PO Box 10240 Ashby-de-le-Zouch Leicestershire LE65 9EB

Northern customer services opening times

If you need to get in contact with Northern customer services, whether about Sunderland or any other matter, their opening times are listed as:

Monday to Sunday 24 hours a day

Directions to Sunderland

To find out how to get to Sunderland station, visit Google Maps here – or click on our map below.


Details on Sunderland train station

Here we have different statistics for Sunderland station.

Sunderland station information

All the information you need about Sunderland station.

Station Name Sunderland
Longitude -1.382304408
Latitude 54.90534032
Alpha Code, or TLC SUN
National Location Code (NLC) 7640
Owner/operator Northern
Strategic Route System (SRS) South Central Sutton Lines

Sunderland station facts

Interested in knowing more about Sunderland station? We have been able to source the following data on trains entering and exiting Sunderland over the past few years. This generally acts as an indication of both how popular Sunderland station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Sunderland was entered and exited 483836 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Sunderland station
Entries and Exits from Sunderland in 2017 483836
Entries and Exits from Sunderland in 2016  475172
Entries and Exits from Sunderland in 2015  465784
Entries and Exits from Sunderland in 2014  792044
Entries and Exits from Sunderland in 2013  816546
Entries and Exits from Sunderland in 2012  753120
Entries and Exits from Sunderland in 2011  729962
Entries and Exits from Sunderland in 2010  690568
Entries and Exits from Sunderland in 2009  672148
Entries and Exits from Sunderland in 2008  354147
Entries and Exits from Sunderland in 2007  350534
Entries and Exits from Sunderland in 2006  431908
Entries and Exits from Sunderland in 2005   459167

Find out more about Sunderland operator Northern on our central hub for them here: http://www.trainstationlocations.uk/northern-rail/