Thornton Heath Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.

According to details provided to us, Thornton Heath train station is owner/operated by Govia Thameslink Railway, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Thornton Heath station, getting in touch with Govia Thameslink Railway customer services may be advisable. You can phone the Govia Thameslink Railway contact number through our call connection service on 0843 509 2398. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Thornton Heath railway station, or about Govia Thameslink Railway, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Thornton Heath station online

While we do not have a website for Thornton Heath , the Govia Thameslink Railway website is available at https://www.thameslinkrailway.com. It is through there you may be able to get further details on Thornton Heath station, although we have listed the most important contact details below.

Thornton Heath station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Thornton Heath station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Thornton Heath, it is likely to be Govia Thameslink Railway who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.greateranglia.co.uk/about-us/our-performance/delay-repay

Thornton Heath Station Jobs

Naturally, there are many people who would like to work at Thornton Heath station, especially those from Thornton Heath and surrounding areas. The best way to find out if there are any jobs available is to visit the Govia Thameslink Railway website career section at https://www.thameslinkrailway.com/careers

Thornton Heath Station Timetables

To see live departures from Thornton Heath station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Govia Thameslink Railway website’s own timetable section here: https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes

Thornton Heath Complaints

If you need to make a complaint about Thornton Heath station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Govia Thameslink Railway via https://www.thameslinkrailway.com/help-and-support/contact-us/complaints-handling-procedure.

Thornton Heath Station Lost Property

If you have lost any property at Thornton Heath, it could be worth getting in touch with Govia Thameslink Railway via our call connection number on 0843 509 2398 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.gwr.com/help-and-support/lost-property

Thornton Heath station postal address and email address

We have been unable to find the postal address for Thornton Heath station – however, station owners/operators (OWNER} are available to contact via post at

Arriva Rail North Limited 1 Admiral Way Doxford International Business Park Sunderland SR3 3XP

You can contact Govia Thameslink Railway customer services via email on GWR.feedback@GWR.com, who should be able to advise on Thornton Heath station.

Contact details for Thornton Heath station and Govia Thameslink Railway

Here are all the details you may need to get in contact with Thornton Heath station owners Govia Thameslink Railway. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Govia Thameslink Railway customer services 0843 509 2398
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Govia Thameslink Railway Website https://www.thameslinkrailway.com
Thornton Heath Jobs https://www.thameslinkrailway.com/careers
Govia Thameslink Railway Timetables https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes
Govia Thameslink Railway Complaints https://www.thameslinkrailway.com/help-and-support/contact-us/complaints-handling-procedure
Thornton Heath Lost Property https://www.gwr.com/help-and-support/lost-property
Govia Thameslink Railway Delay Repay Compensation https://www.greateranglia.co.uk/about-us/our-performance/delay-repay
FAQS https://www.gwr.com/help-and-support
Govia Thameslink Railway Facebook https://en-gb.facebook.com/TLRailUK/
Govia Thameslink Railway Twitter https://twitter.com/tlrailuk?lang=en
Online customer service desk for Govia Thameslink Railway https://www.gwr.com/help-and-support/contact
Email for Govia Thameslink Railway GWR.feedback@GWR.com
Postal address for Govia Thameslink Railway head office Arriva Rail North Limited 1 Admiral Way Doxford International Business Park Sunderland SR3 3XP

Govia Thameslink Railway customer services opening times

If you need to get in contact with Govia Thameslink Railway customer services, whether about Thornton Heath or any other matter, their opening times are listed as:

Monday to Sunday – 06:00 – 23:00

Directions to Thornton Heath

To find out how to get to Thornton Heath station, visit Google Maps here – or click on our map below.


Details on Thornton Heath train station

Here we have different statistics for Thornton Heath station.

Thornton Heath station information

All the information you need about Thornton Heath station.

Station Name Thornton Heath
Longitude -0.100305947
Latitude 51.39877577
Alpha Code, or TLC TTH
National Location Code (NLC) 5388
Owner/operator Govia Thameslink Railway
Strategic Route System (SRS) Walton and Clacton Branches

Thornton Heath station facts

Interested in knowing more about Thornton Heath station? We have been able to source the following data on trains entering and exiting Thornton Heath over the past few years. This generally acts as an indication of both how popular Thornton Heath station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Thornton Heath was entered and exited 3390804 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Thornton Heath station
Entries and Exits from Thornton Heath in 2017 3390804
Entries and Exits from Thornton Heath in 2016  3856500
Entries and Exits from Thornton Heath in 2015  3266642
Entries and Exits from Thornton Heath in 2014  3073494
Entries and Exits from Thornton Heath in 2013  2970480
Entries and Exits from Thornton Heath in 2012  2848670
Entries and Exits from Thornton Heath in 2011  2633274
Entries and Exits from Thornton Heath in 2010  2383818
Entries and Exits from Thornton Heath in 2009  2377258
Entries and Exits from Thornton Heath in 2008  2593059
Entries and Exits from Thornton Heath in 2007  2365090
Entries and Exits from Thornton Heath in 2006  1816383
Entries and Exits from Thornton Heath in 2005   1785882

Find out more about Thornton Heath operator Govia Thameslink Railway on our central hub for them here: http://www.trainstationlocations.uk/govia-thameslink-railway/