Thurso Railway Station | Contact details, numbers, statistics, more

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According to details provided to us, Thurso train station is owner/operated by ScotRail, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Thurso station, getting in touch with ScotRail customer services may be advisable. You can phone the ScotRail contact number through our call connection service on 0843 902 8157. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Thurso railway station, or about ScotRail, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Thurso station online

While we do not have a website for Thurso , the ScotRail website is available at https://www.scotrail.co.uk. It is through there you may be able to get further details on Thurso station, although we have listed the most important contact details below.

Thurso station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Thurso station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Thurso, it is likely to be ScotRail who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.thameslinkrailway.com/tickets/buy-tickets/refunds-and-changing-your-ticket

Thurso Station Jobs

Naturally, there are many people who would like to work at Thurso station, especially those from Thurso and surrounding areas. The best way to find out if there are any jobs available is to visit the ScotRail website career section at https://www.scotrail.co.uk/about-scotrail/careers

Thurso Station Timetables

To see live departures from Thurso station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the ScotRail website’s own timetable section here: https://www.thameslinkrailway.com/travel-information

Thurso Complaints

If you need to make a complaint about Thurso station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with ScotRail via https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure.

Thurso Station Lost Property

If you have lost any property at Thurso, it could be worth getting in touch with ScotRail via our call connection number on 0843 902 8157 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.networkrail.co.uk/wp-content/uploads/2018/06/Lost-Property-2018.xlsx

Thurso station postal address and email address

We have been unable to find the postal address for Thurso station – however, station owners/operators (OWNER} are available to contact via post at

9th Floor Rail House Lord Nelson Street Liverpool L1 1JF

You can contact ScotRail customer services via email on CRNW@networkrail.co.uk, who should be able to advise on Thurso station.

Contact details for Thurso station and ScotRail

Here are all the details you may need to get in contact with Thurso station owners ScotRail. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for ScotRail customer services 0843 902 8157
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
ScotRail Website https://www.scotrail.co.uk
Thurso Jobs https://www.scotrail.co.uk/about-scotrail/careers
ScotRail Timetables https://www.thameslinkrailway.com/travel-information
ScotRail Complaints https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure
Thurso Lost Property https://www.networkrail.co.uk/wp-content/uploads/2018/06/Lost-Property-2018.xlsx
ScotRail Delay Repay Compensation https://www.thameslinkrailway.com/tickets/buy-tickets/refunds-and-changing-your-ticket
FAQS http://www.nationalrail.co.uk/contact/feedback/48304.aspx
ScotRail Facebook https://en-gb.facebook.com/ScotRail/
ScotRail Twitter https://twitter.com/ScotRail?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for ScotRail https://www.networkrail.co.uk/communities/contact-us/
Email for ScotRail CRNW@networkrail.co.uk
Postal address for ScotRail head office 9th Floor Rail House Lord Nelson Street Liverpool L1 1JF

ScotRail customer services opening times

If you need to get in contact with ScotRail customer services, whether about Thurso or any other matter, their opening times are listed as:

(08:30-16:00 Monday to Friday except Bank Holidays).

Directions to Thurso

To find out how to get to Thurso station, visit Google Maps here – or click on our map below.


Details on Thurso train station

Here we have different statistics for Thurso station.

Thurso station information

All the information you need about Thurso station.

Station Name Thurso
Longitude -3.527548851
Latitude 58.59018058
Alpha Code, or TLC THS
National Location Code (NLC) 8677
Owner/operator ScotRail
Strategic Route System (SRS) Three Bridges – Arundel Jcn

Thurso station facts

Interested in knowing more about Thurso station? We have been able to source the following data on trains entering and exiting Thurso over the past few years. This generally acts as an indication of both how popular Thurso station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Thurso was entered and exited 37322 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Thurso station
Entries and Exits from Thurso in 2017 37322
Entries and Exits from Thurso in 2016  38426
Entries and Exits from Thurso in 2015  42082
Entries and Exits from Thurso in 2014  43802
Entries and Exits from Thurso in 2013  46024
Entries and Exits from Thurso in 2012  48104
Entries and Exits from Thurso in 2011  48172
Entries and Exits from Thurso in 2010  47792
Entries and Exits from Thurso in 2009  43450
Entries and Exits from Thurso in 2008  37064
Entries and Exits from Thurso in 2007  32906
Entries and Exits from Thurso in 2006  35083
Entries and Exits from Thurso in 2005   37338

Find out more about Thurso operator ScotRail on our central hub for them here: http://www.trainstationlocations.uk/scotrail/