Victoria Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.

According to details provided to us, Victoria train station is owner/operated by Network Rail, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Victoria station, getting in touch with Network Rail customer services may be advisable. You can phone the Network Rail contact number through our call connection service on 0843 509 2337. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Victoria railway station, or about Network Rail, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Victoria station online

While we do not have a website for Victoria , the Network Rail website is available at https://www.networkrail.co.uk. It is through there you may be able to get further details on Victoria station, although we have listed the most important contact details below.

Victoria station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Victoria station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Victoria, it is likely to be Network Rail who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee

Victoria Station Jobs

Naturally, there are many people who would like to work at Victoria station, especially those from Victoria and surrounding areas. The best way to find out if there are any jobs available is to visit the Network Rail website career section at https://www.networkrail.co.uk/careers/

Victoria Station Timetables

To see live departures from Victoria station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Network Rail website’s own timetable section here: https://www.thameslinkrailway.com/travel-information

Victoria Complaints

If you need to make a complaint about Victoria station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Network Rail via https://www.networkrail.co.uk/wp-content/uploads/2017/01/Network-Rail-Complaints-Handling-Procedure-for-Passengers.pdf.

Victoria Station Lost Property

If you have lost any property at Victoria, it could be worth getting in touch with Network Rail via our call connection number on 0843 509 2337 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.southwesternrailway.com/contact-and-help/lost-property

Victoria station postal address and email address

We have been unable to find the postal address for Victoria station – however, station owners/operators (OWNER} are available to contact via post at

Atrium Court 50 Waterloo Street Glasgow G2 6HQ

You can contact Network Rail customer services via email on customerrelations@swrailway.com, who should be able to advise on Victoria station.

Contact details for Victoria station and Network Rail

Here are all the details you may need to get in contact with Victoria station owners Network Rail. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Network Rail customer services 0843 509 2337
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Network Rail Website https://www.networkrail.co.uk
Victoria Jobs https://www.networkrail.co.uk/careers/
Network Rail Timetables https://www.thameslinkrailway.com/travel-information
Network Rail Complaints https://www.networkrail.co.uk/wp-content/uploads/2017/01/Network-Rail-Complaints-Handling-Procedure-for-Passengers.pdf
Victoria Lost Property https://www.southwesternrailway.com/contact-and-help/lost-property
Network Rail Delay Repay Compensation https://www.scotrail.co.uk/plan-your-journey/our-delay-repay-guarantee
FAQS https://www.southwesternrailway.com/contact-and-help/faqs
Network Rail Facebook https://en-gb.facebook.com/networkrail/
Network Rail Twitter https://twitter.com/networkrail?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for Network Rail https://www.southwesternrailway.com/contact-and-help/contact-us
Email for Network Rail customerrelations@swrailway.com
Postal address for Network Rail head office Atrium Court 50 Waterloo Street Glasgow G2 6HQ

Network Rail customer services opening times

If you need to get in contact with Network Rail customer services, whether about Victoria or any other matter, their opening times are listed as:

Monday to Sunday – 06:00 – 23:00

Directions to Victoria

To find out how to get to Victoria station, visit Google Maps here – or click on our map below.


Details on Victoria train station

Here we have different statistics for Victoria station.

Victoria station information

All the information you need about Victoria station.

Station Name Victoria
Longitude -0.144558809
Latitude 51.49525603
Alpha Code, or TLC VIC
National Location Code (NLC) 5426
Owner/operator Network Rail
Strategic Route System (SRS) Glasgow – Ayr / Largs / Wemyss Bay / Gourock

Victoria station facts

Interested in knowing more about Victoria station? We have been able to source the following data on trains entering and exiting Victoria over the past few years. This generally acts as an indication of both how popular Victoria station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Victoria was entered and exited 75889396 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Victoria station
Entries and Exits from Victoria in 2017 75889396
Entries and Exits from Victoria in 2016  81151418
Entries and Exits from Victoria in 2015  85337996
Entries and Exits from Victoria in 2014  81356330
Entries and Exits from Victoria in 2013  77346676
Entries and Exits from Victoria in 2012  76231290
Entries and Exits from Victoria in 2011  73573492
Entries and Exits from Victoria in 2010  70224543
Entries and Exits from Victoria in 2009  70157115
Entries and Exits from Victoria in 2008  70854435
Entries and Exits from Victoria in 2007  66749335
Entries and Exits from Victoria in 2006  47859728
Entries and Exits from Victoria in 2005   48046867

Find out more about Victoria operator Network Rail on our central hub for them here: http://www.trainstationlocations.uk/network-rail/