Waterloo (Merseyside) Railway Station | Contact details, numbers, statistics, more

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According to details provided to us, Waterloo (Merseyside) train station is owner/operated by Merseyrail, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Waterloo (Merseyside) station, getting in touch with Merseyrail customer services may be advisable. You can phone the Merseyrail contact number through our call connection service on 0843 509 2406. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Waterloo (Merseyside) railway station, or about Merseyrail, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Waterloo (Merseyside) station online

While we do not have a website for Waterloo (Merseyside) , the Merseyrail website is available at https://www.merseyrail.org. It is through there you may be able to get further details on Waterloo (Merseyside) station, although we have listed the most important contact details below.

Waterloo (Merseyside) station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Waterloo (Merseyside) station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Waterloo (Merseyside), it is likely to be Merseyrail who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://tfwrail.wales/delay-compensation

Waterloo (Merseyside) Station Jobs

Naturally, there are many people who would like to work at Waterloo (Merseyside) station, especially those from Waterloo (Merseyside) and surrounding areas. The best way to find out if there are any jobs available is to visit the Merseyrail website career section at https://www.merseyrail.org/about-merseyrail/careers.aspx

Waterloo (Merseyside) Station Timetables

To see live departures from Waterloo (Merseyside) station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Merseyrail website’s own timetable section here: https://www.thameslinkrailway.com/travel-information

Waterloo (Merseyside) Complaints

If you need to make a complaint about Waterloo (Merseyside) station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Merseyrail via https://www.merseyrail.org/contact-us/complaints-form.aspx.

Waterloo (Merseyside) Station Lost Property

If you have lost any property at Waterloo (Merseyside), it could be worth getting in touch with Merseyrail via our call connection number on 0843 509 2406 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.northernrailway.co.uk/travel/lost-property

Waterloo (Merseyside) station postal address and email address

We have been unable to find the postal address for Waterloo (Merseyside) station – however, station owners/operators (OWNER} are available to contact via post at

Arriva Rail North Limited 1 Admiral Way Doxford International Business Park Sunderland SR3 3XP

You can contact Merseyrail customer services via email on enquiries@northernrailway.co.uk, who should be able to advise on Waterloo (Merseyside) station.

Contact details for Waterloo (Merseyside) station and Merseyrail

Here are all the details you may need to get in contact with Waterloo (Merseyside) station owners Merseyrail. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Merseyrail customer services 0843 509 2406
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Merseyrail Website https://www.merseyrail.org
Waterloo (Merseyside) Jobs https://www.merseyrail.org/about-merseyrail/careers.aspx
Merseyrail Timetables https://www.thameslinkrailway.com/travel-information
Merseyrail Complaints https://www.merseyrail.org/contact-us/complaints-form.aspx
Waterloo (Merseyside) Lost Property https://www.northernrailway.co.uk/travel/lost-property
Merseyrail Delay Repay Compensation https://tfwrail.wales/delay-compensation
FAQS https://www.northernrailway.co.uk/faq/tickets
Merseyrail Facebook https://www.facebook.com/MerseyrailLtd/
Merseyrail Twitter https://twitter.com/merseyrail?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for Merseyrail https://www.northernrailway.co.uk/help/contact/66-general-enquiry
Email for Merseyrail enquiries@northernrailway.co.uk
Postal address for Merseyrail head office Arriva Rail North Limited 1 Admiral Way Doxford International Business Park Sunderland SR3 3XP

Merseyrail customer services opening times

If you need to get in contact with Merseyrail customer services, whether about Waterloo (Merseyside) or any other matter, their opening times are listed as:

Monday to Sunday – 06:00 – 22:00

Directions to Waterloo (Merseyside)

To find out how to get to Waterloo (Merseyside) station, visit Google Maps here – or click on our map below.


Details on Waterloo (Merseyside) train station

Here we have different statistics for Waterloo (Merseyside) station.

Waterloo (Merseyside) station information

All the information you need about Waterloo (Merseyside) station.

Station Name Waterloo (Merseyside)
Longitude -3.025536673
Latitude 53.47495642
Alpha Code, or TLC WLO
National Location Code (NLC) 2133
Owner/operator Merseyrail
Strategic Route System (SRS) South Wales Valleys

Waterloo (Merseyside) station facts

Interested in knowing more about Waterloo (Merseyside) station? We have been able to source the following data on trains entering and exiting Waterloo (Merseyside) over the past few years. This generally acts as an indication of both how popular Waterloo (Merseyside) station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Waterloo (Merseyside) was entered and exited 1578018 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Waterloo (Merseyside) station
Entries and Exits from Waterloo (Merseyside) in 2017 1578018
Entries and Exits from Waterloo (Merseyside) in 2016  1536244
Entries and Exits from Waterloo (Merseyside) in 2015  1510596
Entries and Exits from Waterloo (Merseyside) in 2014  1476604
Entries and Exits from Waterloo (Merseyside) in 2013  856588
Entries and Exits from Waterloo (Merseyside) in 2012  954782
Entries and Exits from Waterloo (Merseyside) in 2011  1014942
Entries and Exits from Waterloo (Merseyside) in 2010  1022416
Entries and Exits from Waterloo (Merseyside) in 2009  1136872
Entries and Exits from Waterloo (Merseyside) in 2008  720522
Entries and Exits from Waterloo (Merseyside) in 2007  669416
Entries and Exits from Waterloo (Merseyside) in 2006  660922
Entries and Exits from Waterloo (Merseyside) in 2005   601447

Find out more about Waterloo (Merseyside) operator Merseyrail on our central hub for them here: http://www.trainstationlocations.uk/merseyrail/