Calls cost 7p per minute, plus network access charges. This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.
According to details provided to us, Waterloo train station is owner/operated by Network Rail, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.
As a rough guide, if you need to speak to someone about Waterloo station, getting in touch with Network Rail customer services may be advisable. You can phone the Network Rail contact number through our call connection service on 0843 509 2337. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.
If you would like to speak to someone at National Rail Enquiries about Waterloo railway station, or about Network Rail, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.
- Contacting Waterloo station online
- Waterloo station postal address and email address
- Contact details for Waterloo station and Network Rail
- Network Rail customer service opening hours
- Directions to Waterloo station
- Details on Waterloo train station
While we do not have a website for Waterloo , the Network Rail website is available at https://www.networkrail.co.uk. It is through there you may be able to get further details on Waterloo station, although we have listed the most important contact details below.
As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Waterloo station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Waterloo, it is likely to be Network Rail who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://tfwrail.wales/delay-compensation
Naturally, there are many people who would like to work at Waterloo station, especially those from Waterloo and surrounding areas. The best way to find out if there are any jobs available is to visit the Network Rail website career section at https://www.networkrail.co.uk/careers/
To see live departures from Waterloo station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Network Rail website’s own timetable section here: https://www.gwr.com/plan-journey/train-times
If you need to make a complaint about Waterloo station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Network Rail via https://www.networkrail.co.uk/wp-content/uploads/2017/01/Network-Rail-Complaints-Handling-Procedure-for-Passengers.pdf.
If you have lost any property at Waterloo, it could be worth getting in touch with Network Rail via our call connection number on 0843 509 2337 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.tpexpress.co.uk/help/lost-property
We have been unable to find the postal address for Waterloo station – however, station owners/operators (OWNER} are available to contact via post at
Great Western Railway, Milford House, 1 Milford Street, Swindon, SN1 1H
You can contact Network Rail customer services via email on email@example.com, who should be able to advise on Waterloo station.
Here are all the details you may need to get in contact with Waterloo station owners Network Rail. If there is anything missing from this page, please get in touch with us.
|Call Connection Number for Network Rail customer services||0843 509 2337
(Calls cost 7p per minute, plus network access charge)
|Call Connection Number for National Rail Enquiries||0843 538 5217
(Calls cost 7p per minute, plus network access charge)
|Network Rail Website||https://www.networkrail.co.uk|
|Network Rail Timetables||https://www.gwr.com/plan-journey/train-times|
|Network Rail Complaints||https://www.networkrail.co.uk/wp-content/uploads/2017/01/Network-Rail-Complaints-Handling-Procedure-for-Passengers.pdf|
|Waterloo Lost Property||https://www.tpexpress.co.uk/help/lost-property|
|Network Rail Delay Repay Compensation||https://tfwrail.wales/delay-compensation|
|Network Rail Facebook||https://en-gb.facebook.com/networkrail/|
|Network Rail Twitter||https://twitter.com/networkrail?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor|
|Online customer service desk for Network Rail||https://www.tpexpress.co.uk/help/contact-us|
|Email for Network Railfirstname.lastname@example.org|
|Postal address for Network Rail head office||Great Western Railway, Milford House, 1 Milford Street, Swindon, SN1 1H|
If you need to get in contact with Network Rail customer services, whether about Waterloo or any other matter, their opening times are listed as:
Customer Services are available between 07:00 and 22:00, 7 days a week.
To find out how to get to Waterloo station, visit Google Maps here – or click on our map below.
Here we have different statistics for Waterloo station.
All the information you need about Waterloo station.
|Alpha Code, or TLC||WAT|
|National Location Code (NLC)||5598|
|Strategic Route System (SRS)||South Wales Valleys|
Interested in knowing more about Waterloo station? We have been able to source the following data on trains entering and exiting Waterloo over the past few years. This generally acts as an indication of both how popular Waterloo station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Waterloo was entered and exited 99403096 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.
|Year||Number of trains entering and exiting Waterloo station|
|Entries and Exits from Waterloo in 2017||99403096|
|Entries and Exits from Waterloo in 2016||99148388|
|Entries and Exits from Waterloo in 2015||99201604|
|Entries and Exits from Waterloo in 2014||98442742|
|Entries and Exits from Waterloo in 2013||95936542|
|Entries and Exits from Waterloo in 2012||94045510|
|Entries and Exits from Waterloo in 2011||91750382|
|Entries and Exits from Waterloo in 2010||86397666|
|Entries and Exits from Waterloo in 2009||87930076|
|Entries and Exits from Waterloo in 2008||91452130|
|Entries and Exits from Waterloo in 2007||83993314|
|Entries and Exits from Waterloo in 2006||61036093|
|Entries and Exits from Waterloo in 2005||62388929|
Find out more about Waterloo operator Network Rail on our central hub for them here: http://www.trainstationlocations.uk/network-rail/