West Norwood Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.
This website and telephone connection service number is operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. A direct number can be obtained from the Gov.UK website at no or lower cost by clicking here. If you do not wish to use this connection service, are disconnected or put on hold, we recommend you call using a direct number which can be found using the link above.

According to details provided to us, West Norwood train station is owner/operated by Govia Thameslink Railway, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about West Norwood station, getting in touch with Govia Thameslink Railway customer services may be advisable. You can phone the Govia Thameslink Railway contact number through our call connection service on 0843 509 2398. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about West Norwood railway station, or about Govia Thameslink Railway, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting West Norwood station online

While we do not have a website for West Norwood , the Govia Thameslink Railway website is available at https://www.thameslinkrailway.com. It is through there you may be able to get further details on West Norwood station, although we have listed the most important contact details below.

West Norwood station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from West Norwood station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through West Norwood, it is likely to be Govia Thameslink Railway who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.eastmidlandstrains.co.uk/information/Delay-Repay/

West Norwood Station Jobs

Naturally, there are many people who would like to work at West Norwood station, especially those from West Norwood and surrounding areas. The best way to find out if there are any jobs available is to visit the Govia Thameslink Railway website career section at https://www.thameslinkrailway.com/careers

West Norwood Station Timetables

To see live departures from West Norwood station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Govia Thameslink Railway website’s own timetable section here: https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes

West Norwood Complaints

If you need to make a complaint about West Norwood station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Govia Thameslink Railway via https://www.thameslinkrailway.com/help-and-support/contact-us/complaints-handling-procedure.

West Norwood Station Lost Property

If you have lost any property at West Norwood, it could be worth getting in touch with Govia Thameslink Railway via our call connection number on 0843 509 2398 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage

West Norwood station postal address and email address

We have been unable to find the postal address for West Norwood station – however, station owners/operators (OWNER} are available to contact via post at

3rd Floor, 41-51 Grey Street, Newcastle-upon-Tyne NE1 6EE

You can contact Govia Thameslink Railway customer services via email on customer.relations@scotrail.co.uk, who should be able to advise on West Norwood station.

Contact details for West Norwood station and Govia Thameslink Railway

Here are all the details you may need to get in contact with West Norwood station owners Govia Thameslink Railway. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Govia Thameslink Railway customer services 0843 509 2398
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Govia Thameslink Railway Website https://www.thameslinkrailway.com
West Norwood Jobs https://www.thameslinkrailway.com/careers
Govia Thameslink Railway Timetables https://www.scotrail.co.uk/plan-your-journey/timetables-and-routes
Govia Thameslink Railway Complaints https://www.thameslinkrailway.com/help-and-support/contact-us/complaints-handling-procedure
West Norwood Lost Property https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage
Govia Thameslink Railway Delay Repay Compensation https://www.eastmidlandstrains.co.uk/information/Delay-Repay/
FAQS https://www.scotrail.co.uk/about-scotrail/contact-us/faqs
Govia Thameslink Railway Facebook https://en-gb.facebook.com/TLRailUK/
Govia Thameslink Railway Twitter https://twitter.com/tlrailuk?lang=en
Online customer service desk for Govia Thameslink Railway https://www.scotrail.co.uk/form/customer-relations
Email for Govia Thameslink Railway customer.relations@scotrail.co.uk
Postal address for Govia Thameslink Railway head office 3rd Floor, 41-51 Grey Street, Newcastle-upon-Tyne NE1 6EE

Govia Thameslink Railway customer services opening times

If you need to get in contact with Govia Thameslink Railway customer services, whether about West Norwood or any other matter, their opening times are listed as:

Monday to Sunday 24 hours a day

Directions to West Norwood

To find out how to get to West Norwood station, visit Google Maps here – or click on our map below.


Details on West Norwood train station

Here we have different statistics for West Norwood station.

West Norwood station information

All the information you need about West Norwood station.

Station Name West Norwood
Longitude -0.103829996
Latitude 51.43174608
Alpha Code, or TLC WNW
National Location Code (NLC) 5438
Owner/operator Govia Thameslink Railway
Strategic Route System (SRS) Wichnor Jcn / Long Eaton – Chesterfield

West Norwood station facts

Interested in knowing more about West Norwood station? We have been able to source the following data on trains entering and exiting West Norwood over the past few years. This generally acts as an indication of both how popular West Norwood station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, West Norwood was entered and exited 1937082 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting West Norwood station
Entries and Exits from West Norwood in 2017 1937082
Entries and Exits from West Norwood in 2016  2221492
Entries and Exits from West Norwood in 2015  2265218
Entries and Exits from West Norwood in 2014  2118260
Entries and Exits from West Norwood in 2013  2073698
Entries and Exits from West Norwood in 2012  2094348
Entries and Exits from West Norwood in 2011  1940696
Entries and Exits from West Norwood in 2010  1734910
Entries and Exits from West Norwood in 2009  1706394
Entries and Exits from West Norwood in 2008  1845177
Entries and Exits from West Norwood in 2007  1421765
Entries and Exits from West Norwood in 2006  794560
Entries and Exits from West Norwood in 2005   826002

Find out more about West Norwood operator Govia Thameslink Railway on our central hub for them here: http://www.trainstationlocations.uk/govia-thameslink-railway/