Wester Hailes Railway Station | Contact details, numbers, statistics, more

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According to details provided to us, Wester Hailes train station is owner/operated by ScotRail, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Wester Hailes station, getting in touch with ScotRail customer services may be advisable. You can phone the ScotRail contact number through our call connection service on 0843 902 8157. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Wester Hailes railway station, or about ScotRail, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Wester Hailes station online

While we do not have a website for Wester Hailes , the ScotRail website is available at https://www.scotrail.co.uk. It is through there you may be able to get further details on Wester Hailes station, although we have listed the most important contact details below.

Wester Hailes station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Wester Hailes station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Wester Hailes, it is likely to be ScotRail who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.londonnorthwesternrailway.co.uk/about-us/delay-repay

Wester Hailes Station Jobs

Naturally, there are many people who would like to work at Wester Hailes station, especially those from Wester Hailes and surrounding areas. The best way to find out if there are any jobs available is to visit the ScotRail website career section at https://www.scotrail.co.uk/about-scotrail/careers

Wester Hailes Station Timetables

To see live departures from Wester Hailes station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the ScotRail website’s own timetable section here: https://www.northernrailway.co.uk/travel/timetables

Wester Hailes Complaints

If you need to make a complaint about Wester Hailes station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with ScotRail via https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure.

Wester Hailes Station Lost Property

If you have lost any property at Wester Hailes, it could be worth getting in touch with ScotRail via our call connection number on 0843 902 8157 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.londonnorthwesternrailway.co.uk/travel-information/lost-property

Wester Hailes station postal address and email address

We have been unable to find the postal address for Wester Hailes station – however, station owners/operators (OWNER} are available to contact via post at

Prospect House – 1 Prospect Place Millennium Way, Pride Park Derby Derbyshire DE24 8HG

You can contact ScotRail customer services via email on comments@londonmidland.com, who should be able to advise on Wester Hailes station.

Contact details for Wester Hailes station and ScotRail

Here are all the details you may need to get in contact with Wester Hailes station owners ScotRail. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for ScotRail customer services 0843 902 8157
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
ScotRail Website https://www.scotrail.co.uk
Wester Hailes Jobs https://www.scotrail.co.uk/about-scotrail/careers
ScotRail Timetables https://www.northernrailway.co.uk/travel/timetables
ScotRail Complaints https://www.scotrail.co.uk/about-scotrail/contact-us/customer-complaints-handling-procedure
Wester Hailes Lost Property https://www.londonnorthwesternrailway.co.uk/travel-information/lost-property
ScotRail Delay Repay Compensation https://www.londonnorthwesternrailway.co.uk/about-us/delay-repay
FAQS https://www.londonnorthwesternrailway.co.uk/contact-us/frequently-asked-questions
ScotRail Facebook https://en-gb.facebook.com/ScotRail/
ScotRail Twitter https://twitter.com/ScotRail?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Online customer service desk for ScotRail https://www.westmidlandsrailway.co.uk/contact-us/customer-relations
Email for ScotRail comments@londonmidland.com
Postal address for ScotRail head office Prospect House – 1 Prospect Place Millennium Way, Pride Park Derby Derbyshire DE24 8HG

ScotRail customer services opening times

If you need to get in contact with ScotRail customer services, whether about Wester Hailes or any other matter, their opening times are listed as:

Monday to Sunday – 07:00 – 22:00

Directions to Wester Hailes

To find out how to get to Wester Hailes station, visit Google Maps here – or click on our map below.


Details on Wester Hailes train station

Here we have different statistics for Wester Hailes station.

Wester Hailes station information

All the information you need about Wester Hailes station.

Station Name Wester Hailes
Longitude -3.284339765
Latitude 55.91432143
Alpha Code, or TLC WTA
National Location Code (NLC) 9231
Owner/operator ScotRail
Strategic Route System (SRS) Euston – Rugby

Wester Hailes station facts

Interested in knowing more about Wester Hailes station? We have been able to source the following data on trains entering and exiting Wester Hailes over the past few years. This generally acts as an indication of both how popular Wester Hailes station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Wester Hailes was entered and exited 36080 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Wester Hailes station
Entries and Exits from Wester Hailes in 2017 36080
Entries and Exits from Wester Hailes in 2016  38644
Entries and Exits from Wester Hailes in 2015  37454
Entries and Exits from Wester Hailes in 2014  36204
Entries and Exits from Wester Hailes in 2013  35766
Entries and Exits from Wester Hailes in 2012  29820
Entries and Exits from Wester Hailes in 2011  23278
Entries and Exits from Wester Hailes in 2010  22710
Entries and Exits from Wester Hailes in 2009  20428
Entries and Exits from Wester Hailes in 2008  18899
Entries and Exits from Wester Hailes in 2007  18915
Entries and Exits from Wester Hailes in 2006  20915
Entries and Exits from Wester Hailes in 2005   19294

Find out more about Wester Hailes operator ScotRail on our central hub for them here: http://www.trainstationlocations.uk/scotrail/