Whitby Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.

According to details provided to us, Whitby train station is owner/operated by Northern, who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about Whitby station, getting in touch with Northern customer services may be advisable. You can phone the Northern contact number through our call connection service on 0843 506 0219. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about Whitby railway station, or about Northern, you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting Whitby station online

While we do not have a website for Whitby , the Northern website is available at https://www.northernrailway.co.uk. It is through there you may be able to get further details on Whitby station, although we have listed the most important contact details below.

Whitby station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from Whitby station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through Whitby, it is likely to be Northern who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.chilternrailways.co.uk/faq/refunds-and-compensation

Whitby Station Jobs

Naturally, there are many people who would like to work at Whitby station, especially those from Whitby and surrounding areas. The best way to find out if there are any jobs available is to visit the Northern website career section at https://www.northernrailway.co.uk/corporate/careers

Whitby Station Timetables

To see live departures from Whitby station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the Northern website’s own timetable section here: https://www.merseyrail.org/tickets-passes.aspx

Whitby Complaints

If you need to make a complaint about Whitby station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with Northern via https://www.northernrailway.co.uk/help/contact/318-make-a-complaint.

Whitby Station Lost Property

If you have lost any property at Whitby, it could be worth getting in touch with Northern via our call connection number on 0843 506 0219 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage

Whitby station postal address and email address

We have been unable to find the postal address for Whitby station – however, station owners/operators (OWNER} are available to contact via post at

South Western Railway Friars Bridge Court, 41-45 Blackfriars Road London SE1 8NZ

You can contact Northern customer services via email on customer.relations@scotrail.co.uk, who should be able to advise on Whitby station.

Contact details for Whitby station and Northern

Here are all the details you may need to get in contact with Whitby station owners Northern. If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for Northern customer services 0843 506 0219
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
Northern Website https://www.northernrailway.co.uk
Whitby Jobs https://www.northernrailway.co.uk/corporate/careers
Northern Timetables https://www.merseyrail.org/tickets-passes.aspx
Northern Complaints https://www.northernrailway.co.uk/help/contact/318-make-a-complaint
Whitby Lost Property https://www.scotrail.co.uk/about-scotrail/contact-us/lost-property-and-luggage
Northern Delay Repay Compensation https://www.chilternrailways.co.uk/faq/refunds-and-compensation
FAQS https://www.scotrail.co.uk/about-scotrail/contact-us/faqs
Northern Facebook https://en-gb.facebook.com/northernassist/
Northern Twitter https://twitter.com/northernassist?lang=en
Online customer service desk for Northern https://www.scotrail.co.uk/form/customer-relations
Email for Northern customer.relations@scotrail.co.uk
Postal address for Northern head office South Western Railway Friars Bridge Court, 41-45 Blackfriars Road London SE1 8NZ

Northern customer services opening times

If you need to get in contact with Northern customer services, whether about Whitby or any other matter, their opening times are listed as:

Monday to Friday – 08:30 – 18:15 Saturday – 09:00 – 16:00

Directions to Whitby

To find out how to get to Whitby station, visit Google Maps here – or click on our map below.


Details on Whitby train station

Here we have different statistics for Whitby station.

Whitby station information

All the information you need about Whitby station.

Station Name Whitby
Longitude -0.615402936
Latitude 54.48460931
Alpha Code, or TLC WTB
National Location Code (NLC) 8184
Owner/operator Northern
Strategic Route System (SRS) Marylebone – Aynho Jcn

Whitby station facts

Interested in knowing more about Whitby station? We have been able to source the following data on trains entering and exiting Whitby over the past few years. This generally acts as an indication of both how popular Whitby station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, Whitby was entered and exited 131810 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting Whitby station
Entries and Exits from Whitby in 2017 131810
Entries and Exits from Whitby in 2016  137196
Entries and Exits from Whitby in 2015  130210
Entries and Exits from Whitby in 2014  133680
Entries and Exits from Whitby in 2013  107940
Entries and Exits from Whitby in 2012  140164
Entries and Exits from Whitby in 2011  133940
Entries and Exits from Whitby in 2010  126240
Entries and Exits from Whitby in 2009  120594
Entries and Exits from Whitby in 2008  127739
Entries and Exits from Whitby in 2007  127428
Entries and Exits from Whitby in 2006  132956
Entries and Exits from Whitby in 2005   132049

Find out more about Whitby operator Northern on our central hub for them here: http://www.trainstationlocations.uk/northern-rail/