York Railway Station | Contact details, numbers, statistics, more

Calls cost 7p per minute, plus network access charges.

According to details provided to us, York train station is owner/operated by London North Eastern Railway (LNER), who should be responsible for running of the station. As we are a third party website, please be aware that these details may not be valid.

As a rough guide, if you need to speak to someone about York station, getting in touch with London North Eastern Railway (LNER) customer services may be advisable. You can phone the London North Eastern Railway (LNER) contact number through our call connection service on 0843 506 0295. Calls to 0843 numbers can cost up to 7p per minute plus your network access charge.

If you would like to speak to someone at National Rail Enquiries about York railway station, or about London North Eastern Railway (LNER), you can get in contact with them through our call connection service on 0843 538 5217. Again, calls cost 7p per minute plus your network access charge.

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Contacting York station online

While we do not have a website for York , the London North Eastern Railway (LNER) website is available at https://www.lner.co.uk. It is through there you may be able to get further details on York station, although we have listed the most important contact details below.

York station delays – compensation (delay repay)

As ever with the UK rail network, services are liable to be delayed. In many cases, if your train from York station is delayed, it would be advisable to get in contact with the operator of your train. In most cases, if your service is travelling through York, it is likely to be London North Eastern Railway (LNER) who you need to get in touch with. You may be eligible for compensation through the Delay Repay scheme. More details, including how to claim, can be found here: https://www.northernrailway.co.uk/corporate/compensation-information

York Station Jobs

Naturally, there are many people who would like to work at York station, especially those from York and surrounding areas. The best way to find out if there are any jobs available is to visit the London North Eastern Railway (LNER) website career section at https://www.lner.co.uk/about-us/working-for-east-coast/

York Station Timetables

To see live departures from York station, please see our interactive timetable below – provided by traintimes.org.uk. For any further information, consider visiting the London North Eastern Railway (LNER) website’s own timetable section here: https://www.gwr.com/plan-journey/train-times

York Complaints

If you need to make a complaint about York station – whether this be about littering, anti-social behaviour, a member of staff, or anything else at all, it may be advisable to get in contact with London North Eastern Railway (LNER) via https://www.lner.co.uk/customer-service/contact-us/.

York Station Lost Property

If you have lost any property at York, it could be worth getting in touch with London North Eastern Railway (LNER) via our call connection number on 0843 506 0295 (calls cost up to 7p per minute, plus network access charge), or via the lost property section of their website at https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property

York station postal address and email address

We have been unable to find the postal address for York station – however, station owners/operators (OWNER} are available to contact via post at

Govia Thameslink Railway PO Box 10240 Ashby-de-le-Zouch Leicestershire LE65 9EB

You can contact London North Eastern Railway (LNER) customer services via email on customerservices@thameslinkrailway.com, who should be able to advise on York station.

Contact details for York station and London North Eastern Railway (LNER)

Here are all the details you may need to get in contact with York station owners London North Eastern Railway (LNER). If there is anything missing from this page, please get in touch with us.

Department Contact details
Call Connection Number for London North Eastern Railway (LNER) customer services 0843 506 0295
(Calls cost 7p per minute, plus network access charge)
Call Connection Number for National Rail Enquiries 0843 538 5217
(Calls cost 7p per minute, plus network access charge)
London North Eastern Railway (LNER) Website https://www.lner.co.uk
York Jobs https://www.lner.co.uk/about-us/working-for-east-coast/
London North Eastern Railway (LNER) Timetables https://www.gwr.com/plan-journey/train-times
London North Eastern Railway (LNER) Complaints https://www.lner.co.uk/customer-service/contact-us/
York Lost Property https://www.thameslinkrailway.com/help-and-support/journey-problems/lost-property
London North Eastern Railway (LNER) Delay Repay Compensation https://www.northernrailway.co.uk/corporate/compensation-information
FAQS https://www.thameslinkrailway.com/help-and-support/contact-us/faqs
London North Eastern Railway (LNER) Facebook https://en-gb.facebook.com/LNERail/
London North Eastern Railway (LNER) Twitter https://twitter.com/lner?lang=en
Online customer service desk for London North Eastern Railway (LNER) http://www.thameslinkrailway.com/contact-us/
Email for London North Eastern Railway (LNER) customerservices@thameslinkrailway.com
Postal address for London North Eastern Railway (LNER) head office Govia Thameslink Railway PO Box 10240 Ashby-de-le-Zouch Leicestershire LE65 9EB

London North Eastern Railway (LNER) customer services opening times

If you need to get in contact with London North Eastern Railway (LNER) customer services, whether about York or any other matter, their opening times are listed as:

Monday to Sunday 24 hours a day

Directions to York

To find out how to get to York station, visit Google Maps here – or click on our map below.


Details on York train station

Here we have different statistics for York station.

York station information

All the information you need about York station.

Station Name York
Longitude -1.093182204
Latitude 53.95796604
Alpha Code, or TLC YRK
National Location Code (NLC) 8263
Owner/operator London North Eastern Railway (LNER)
Strategic Route System (SRS) Manchester Victoria – Mirfield (via Rochdale) / Stalybridge

York station facts

Interested in knowing more about York station? We have been able to source the following data on trains entering and exiting York over the past few years. This generally acts as an indication of both how popular York station is, but also as a key to how many popular routes are along the way. Of course, the higher the number of trains entering and exiting a station, the more it is used. For example, York was entered and exited 9264090 times in 2017. These stats have been provided by a third party, and have not been collated by ourselves. See our table below for full details.

Year Number of trains entering and exiting York station
Entries and Exits from York in 2017 9264090
Entries and Exits from York in 2016  8848652
Entries and Exits from York in 2015  8586056
Entries and Exits from York in 2014  8223421
Entries and Exits from York in 2013  7720814
Entries and Exits from York in 2012  7581428
Entries and Exits from York in 2011  7173016
Entries and Exits from York in 2010  6855682
Entries and Exits from York in 2009  6802004
Entries and Exits from York in 2008  6534388
Entries and Exits from York in 2007  6363387
Entries and Exits from York in 2006  6148333
Entries and Exits from York in 2005   5795978

Find out more about York operator London North Eastern Railway (LNER) on our central hub for them here: http://www.trainstationlocations.uk/london-north-eastern-railway/